Ray Hildenbrand
Ray Hildenbrand at Sloane Toyota of Philadelphia

Ray Hildenbrand | Page 12

Service Manager

Sloane Toyota of Philadelphia

1546 Cottman Avenue
Philadelphia, PA 19111

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4.9
185 Reviews
4.9

185 Reviews

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185 Reviews of Ray Hildenbrand

July 27, 2023

Dealership Rating
Employee Rating

Excellent service. Give her a raise. Pleasant person. Extremely helpful. Keep her on your team. More

by farid_bl05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 27, 2023

Sloane Toyota of Philadelphia responded

Thank you for stopping by to share your experience with our team at Sloane Toyota of Philadelphia! Have a lovely day!

July 19, 2023

Dealership Rating
Employee Rating

The customer service representative Chanel lofton was very professional in all aspects of her work she was willing to go the extra mile to make sure that I was happy More

by Jcappell12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Sloane Toyota of Philadelphia responded

Thank you for the review! We're so glad to hear that Chanel provided you with excellent service and went above and beyond to ensure your satisfaction. We appreciate your business and hope to see you again at Sloane Toyota of Philadelphia!

June 21, 2023

Dealership Rating
Employee Rating

The service department and everyone who works there are pleasant, reliable and an educated front for your company. More

by brachild
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Joe Darcy

Jun 21, 2023

Sloane Toyota of Philadelphia responded

We're so glad to hear that you had a pleasant and reliable experience with our service department! Thank you for taking the time to leave us a great review. We appreciate your support! - The Sloane Toyota of Philadelphia Team

June 16, 2023

Dealership Rating
Employee Rating

Need more attention service advisor rich santos not richardo I have really bad experience with him More

by Ceniagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Evan Wang

Jun 16, 2023

Sloane Toyota of Philadelphia responded

I apologize that your recent visit fell short of the high standard to which we hold ourselves and our services. I would like to better understand what transpired so that we can work toward providing you with a 5-star experience moving forward. Would you consider reaching out at your earliest convenience? Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

June 08, 2023

Dealership Rating
Employee Rating

MY ONLY ¿? seems EVERY service I am told need for Additional work ?? Gimmick or what More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toan Chung

Jun 08, 2023

Sloane Toyota of Philadelphia responded

Diane, we do our best to provide expertise and to recommend necessary services so I'm sorry for any confusion here. I'm happy to offer my assistance and help sort things out. If you're willing to speak with me, please feel free to reach out. Thank you, Ray Hildenbrand - Service Manager - 215-742-9302

May 21, 2023

Dealership Rating
Employee Rating

Chanell is a very courteous, helpful, knowledgeable and friendly service representative at Toyota on Cottman Ave. in Phila. who has a warm smile & greeting for all & never seems to get flustered. She kept More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Channel

May 23, 2023

Sloane Toyota of Philadelphia responded

We appreciate you taking the time to share your experience with us at Sloane Toyota of Philadelphia! It's great to hear that Chanell provided courteous and knowledgeable service for your car and kept you updated every step of the way. Thank you for the five stars and support!

April 25, 2023

Dealership Rating
Employee Rating

Their employees and technicians are professional! They call or text with recommendations to fine tune your car!! More

by cspezial1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Channel

Apr 25, 2023

Sloane Toyota of Philadelphia responded

We are flattered! Thank you so much for trusting Sloane Toyota of Philadelphia with your vehicle needs!

April 14, 2023

Dealership Rating
Employee Rating

I was completely satisfied with the exceptional service I received at my last visit.They did a great job getting my car repaired, and gave me prompt and professional service. More

by frank.crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 19, 2023

Sloane Toyota of Philadelphia responded

Frank, we are thrilled to hear that you had an exceptional experience with Sloane Toyota of Philadelphia! Thank you for sharing your kind words about our prompt and professional service. We are grateful for your business and look forward to assisting you again in the future. Have a great rest of your day!

March 15, 2023

Dealership Rating
Employee Rating

The establishment was cleaned and all the employees were amicable. Ricardo has always been very attentive to my requests. The Sloane family are all well rounded people. They are always willing to help. More

by Eva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Sloane Toyota of Philadelphia responded

Ricardo and the entire Sloane Toyota of Philadelphia team are happy to see your glowing review, Eva! Thank you for supporting Sloane Toyota of Philadelphia and we will see you next time!

January 25, 2023

Dealership Rating
Employee Rating

Service was great easy to get appt check out was fast and everyone was pleasant they also bring you car right to you More

by dbshamrock48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2023

Sloane Toyota of Philadelphia responded

Thanks for this review! We're happy to hear that the Sloane Toyota of Philadelphia team was nice to work with. We appreciate your business, and we hope you have a nice day.

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