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Ray Wood
Ray Wood at Tustin Lexus

Ray Wood | Page 12

General Manager

Tustin Lexus

45 Auto Center Dr
Tustin, CA 92782

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4.7
271 Reviews
4.7

271 Reviews

Write a Review

271 Reviews of Ray Wood

October 15, 2025

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Employee Rating

Everyone was very helpful especially the salesman I worked with Jacob he answered all my questions. More

by rcdepalma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob, Frank and Lizzie

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Oct 17, 2025

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!

October 13, 2025

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Employee Rating

Initial wait time was long because 2 people called off. Other than that everything was fine More

by rubs-unfit5l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 16, 2025

Tustin Lexus responded

We're so glad you had a great experience with us despite the wait time! Thank you for your understanding and support. We look forward to serving you again in the future!

October 10, 2025

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Employee Rating

I decided on a Lexus and worked with Joseph to help me purchase. He was wonderful More

by Kim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joseph and Patrick- dream team!!

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Oct 12, 2025

Tustin Lexus responded

Hi Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

October 10, 2025

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Employee Rating

Very clean dealer, friendly customer service . I like that they offer a completely free car wash More

by Amprunean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 11, 2025

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

October 10, 2025

Dealership Rating
Employee Rating

Tustin Lexus was overall good. The staff were courteous and the dealership is well-kept. The process took a little longer than expected, but everyone was helpful and professional. More

by maryann_donasco
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jaime

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Oct 13, 2025

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! Thank you again, and have a fantastic day!

October 08, 2025

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Employee Rating

Jack was very helpful. Thank you for the great service. Will be coming back for next service. More

by alex.serafin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack

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Oct 08, 2025

Tustin Lexus responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! We are always more than happy to assist you if anything else comes up. Take care!

October 06, 2025

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Employee Rating

Very helpful, professional service advisor and dealer is very clean , also has special discounts for services More

by Dnguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim paul

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Oct 08, 2025

Tustin Lexus responded

Hi, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 06, 2025

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Employee Rating

Many employees actively present to give customers prompt attention and service... the VIP treatment!! Truly impressed with employees, though busy with whatever they were running to do, will stop to give More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Rivera, Jim, and Elise

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Oct 08, 2025

Tustin Lexus responded

Hi Vicki, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 03, 2025

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Employee Rating

Rick greeted me with a smile and some friendly greetings. And he asked me if I was having any problems with my automobile and I said no and he said he will take care of it from here. More

by Machino1918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Massucci

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Oct 04, 2025

Tustin Lexus responded

Hi, we're happy you found Rick to be so supportive during your experience here at Tustin Lexus. If you have any further questions, please don't hesitate to reach out!

September 30, 2025

Dealership Rating
Employee Rating

Very Very Good service. I am happy for choice my first service at Tustin Lexus More

by Alanshih888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2025

Tustin Lexus responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Tustin Lexus

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