Ray Wood | Page 15

Perfect dealership with friendly service and best professional! Also has the loan car service is also perfect professional! Also has the loan car service is also perfect More

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-Quick appointment via online setup! -Short video from mechanic was a pleasantly informative! -one of better Lexus service/dealer in SoCal. -Short video from mechanic was a pleasantly informative! -one of better Lexus service/dealer in SoCal. More

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Alex our service rep was very proficient and provided excellent service. Responded quickly and and gave us the best possible service. He also was able to address a question I had about our vents. It was excellent service. Responded quickly and and gave us the best possible service. He also was able to address a question I had about our vents. It was very much appreciated. Thank you. More

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Great experience, our salesman Luis was wonderful. Friendly employees. Very happy with my new Lexus. Friendly employees. Very happy with my new Lexus. More

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I can’t thank Matt and Brett enough for making my 2025 Lexus ES 350 luxury ☺️ package the best experience ever! All went smoothly with zero stress… I am very happy with this luxury package!!!!im keeping i Lexus ES 350 luxury ☺️ package the best experience ever! All went smoothly with zero stress… I am very happy with this luxury package!!!!im keeping it forever! More

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Jack was great to deal with! He provided excellent customer service and kept me updated. Would recommend! He provided excellent customer service and kept me updated. Would recommend! More

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Easy to make an appointment, Derek got me in and out. Super pleased with the service. Super pleased with the service. More

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We had a very good experience with Tustin Lexus. We had to wait until the car was made to make the purchase. The paperwork process was seamless. The communication was outstanding. The delivery a We had to wait until the car was made to make the purchase. The paperwork process was seamless. The communication was outstanding. The delivery and technical instructions were very thorough. All in all, a very pleasant experience. More

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Awesome fast service . Paul was Great!!!! I will be back for more service. Thank You Paul was Great!!!! I will be back for more service. Thank You More

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Rick did an excellent job of addressing all my concerns and explaining everything, also text me explaining everything and advising me of needed repairs and costs. Picked up my vehicle and was greeted by J and explaining everything, also text me explaining everything and advising me of needed repairs and costs. Picked up my vehicle and was greeted by Jim, he found my RO and went over all the findings and recommended services, I was able to pay with him which was convenient! They brought my vehicle to the service drive for pickup and it had been washed and looked great! Everything was clean inside, everyone I dealt with was extremely professional and courteous! Dealership appearance was very clean and all employees dressed in nice recognizable attire! I was very impressed with this dealership, I will use them again and would recommend it! More

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