Rayann Church
Rayann Church at Ford of Port Richey

Rayann Church | Page 35

MOBILE SERVICE ADVISOR

Ford of Port Richey

10715 U.S. Highway 19
Port Richey, FL 34668

Contact Me
4.6
489 Reviews

Dealership Experience

5 yrs, 3 mos

Industry Experience

5 yrs, 3 mos

Languages Spoken

English English

4.6

489 Reviews

Write a Review

489 Reviews of Rayann Church

April 20, 2022

Dealership Rating
Employee Rating

They were very courteous, but many people waited for a pretty long time . Possible scheduling flaw . More

by edpiechotka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Drummond

Apr 22, 2022

Ford of Port Richey responded

Thank you for your feedback, it is helpful to us in improving in the future. Thank you for choosing Ford of Port Richey.

April 20, 2022

Dealership Rating
Employee Rating

Came in while on vacation needing an oil change. Staff was responsive and courteous and I was back to enjoying the Florida sun in no time. More

by tincup12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Ford of Port Richey responded

Glad to hear we got you back on the road as quickly as possible. Thank you for choosing Ford of Port Richey.

April 10, 2022

Dealership Rating
Employee Rating

Very good service department. The service advisor Rayann goes above and beyond service expectations will come back for future service More

by Micah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 09, 2022

Dealership Rating
Employee Rating

Do not want to write. Thought service was too high. Had oil changeg with fuel filter at dealer I purchased vehicle from and it was only 250.00. More

by Appcity1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Ford of Port Richey responded

Thank you for choosing Ford of Port Richey.

April 08, 2022

Dealership Rating
Employee Rating

Feel very coming at this dealership Rayann was a perfect service person and answered every question Thanks More

by MULLOZZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Ford of Port Richey responded

Thank you for servicing at Ford of Port Richey.

Apr 12, 2022

MULLOZZI responded

Great place for service,everyone is always happy to help

April 07, 2022

Dealership Rating
Employee Rating

Good service and price. It took longer than they said by double but people were nice. More

by Janicecrosbyatl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2022

Ford of Port Richey responded

Thank you for servicing with Ford of Port Richey.

April 06, 2022

Dealership Rating
Employee Rating

Great customer service especially working with Nathaniel Gonzalez I worked with him in the past and always been treated with high degree of professionalism He is knowledgeable ,respectful and a true asset t More

by BRENNANISKOOL03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Drummond, Nathaniel "Nate" Gonzalez

Apr 12, 2022

Ford of Port Richey responded

Thank you for taking the time to leave Nate such a good review. We appreciate you taking the time to let us know how well he made your experience. Thank you for choosing Ford of Port Richey for your service.

April 04, 2022

Dealership Rating
Employee Rating

bumper to bumper should mean just that instead I had to pay over 1100 dollars because the your welding broke inside my door. I will never by another ford product. Welding should last a long time not just 2 More

by tressa1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Steve Wollak, Frank Johnson , Nick Drummond, Nathaniel "Nate" Gonzalez, Rory Hokanson, Andres Javage, Pete Mancini, Don Scripture, SHANLANDER AT FORD OF PORT RICHEY

Apr 15, 2022

Ford of Port Richey responded

Although we try with every customer, unfortunately, not all components are covered by the manufacturer's warranty. Those cases are very few and far between. We are limited by the manufacturer as to what we can do in these cases. We try and do what we can to mitigate the expense to the customer in those cases. We are sorry that we could not do so for you in this case.

April 04, 2022

Dealership Rating
Employee Rating

Easy to make appointment. Friendly service advisor, and quick quality service. Was in for oil change, and was out in 30 minutes. More

by TKW8041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Drummond, Todd Flournoy

Apr 11, 2022

Ford of Port Richey responded

Thank you for the review. We appreciate you leaving us your feedback and letting us know about your experience. We continually try and improve our service quality and efficiency. Thank you for servicing with Ford of Port Richey.

April 01, 2022

Dealership Rating
Employee Rating

Did not get a carwash after my oil change , maintenance light not reset and did not get a call back from Nathaniel Rodriguez tech . Still waiting since about around 1 pm today. More

by anthonysbiris
Recommend Dealer
No

Other Employees Tagged: Nathaniel "Nate" Gonzalez

Apr 06, 2022

Ford of Port Richey responded

We are sorry to hear about your experience with us. We would like the opportunity to make things right with you. Would it be ok for one of our staff to reach out to you?

Apr 07, 2022

anthonysbiris responded

Email is anthonysbiris@gmail.com

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