Raymond Garay
Raymond Garay at Gordie Boucher Ford of Kenosha

Raymond Garay

Parts Counter Advisor

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Raymond Garay

February 26, 2026

Dealership Rating
Employee Rating

I felt like this dealership was very unorganized. Waiting time was long and pushed to purchase extras. More

by Kurt
Recommend Dealer
No

Other Employees Tagged: Drake Bowers , Ray Gruhn

Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for sharing your feedback, Kurt. We’re sorry to hear that your recent experience at Gordie Boucher Ford of Kenosha felt unorganized and that your wait time was longer than expected. Our goal is always to provide a smooth and transparent experience whether customers are visiting for Ford service, vehicle maintenance, or purchasing a vehicle, so we take comments like this very seriously. If you’re open to it, we would appreciate the opportunity to speak with you directly to better understand what happened during your visit and work toward making things right. Your feedback helps us continue improving the experience for every customer who visits Gordie Boucher Ford of Kenosha. Thank you again for bringing this to our attention. Please feel free to reach out to me directly: sal.pappalardo@boucher.com Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

September 19, 2025

Dealership Rating
Employee Rating

As always wonderful service, very fast turnaround time for our units. Excellent customer service and support! More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your continued trust! We’re thrilled to hear you consistently receive wonderful service, fast turnaround times, and excellent customer support from our team. At Gordie Boucher Ford of Kenosha, we know how important it is to keep your vehicles and fleet running smoothly, and we’re proud to deliver reliable service every time. We look forward to supporting you again soon! Sal Pappalardo General Manager

September 02, 2025

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Beyond wonderful service, all the staff are very helpful and friendly. Highly recommended them. Quick service and wonderful for a turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 06, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your kind words! We’re thrilled to hear that you experienced beyond wonderful service at Gordie Boucher Ford of Kenosha. Our team takes pride in being helpful, friendly, and customer-focused, and it’s great to know you appreciated the quick service and fast turnaround time. Your recommendation means a lot to us, and we look forward to continuing to provide you with the same excellent care on every visit. Sal Pappalardo General Manager

July 25, 2025

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Wonderful service from everyone that works there! The staff is just amazing and very good and wonderful service. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Gordie Boucher Ford of Kenosha responded

Thank you so much for the kind words, Thomas! We're thrilled to hear you received wonderful service from our entire team. At Gordie Boucher Ford of Kenosha, we pride ourselves on delivering exceptional care and a welcoming experience from start to finish. We truly appreciate your support and look forward to seeing you again! Sal Pappalardo General Manager

July 15, 2025

Dealership Rating
Employee Rating

I couldn’t be happier with the deal I got which beat CarMax by 3.5k or the customer service. From Ray my salesman to Vaughn the manager of used inventory this was the most pleasant car buying experience More

by Jasonneuhaus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vaughn Eviston-Jahnke, Ray Gruhn

Jul 16, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the amazing review! We're thrilled to hear that you couldn't be happier with your deal—beating CarMax by $3,500 is a big win! We're proud that Ray and Vaughn made this the most pleasant car-buying experience you've ever had. Your trust means a lot to us, and we’re honored to know you’ll be returning for your daughter’s and wife’s next vehicles. Thanks again for choosing Gordie Boucher Ford of Kenosha—we look forward to seeing you again soon! Sal Pappalardo General Manager

July 09, 2025

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Employee Rating

Wonderful service, great customer care, wonderful staff all around. Quick service and excellent turnaround time. More

by THOMAS.PASCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 09, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic review! We're so glad to hear you experienced wonderful service, great customer care, and a quick turnaround time. At Gordie Boucher Ford of Kenosha, our team is committed to providing efficient, friendly, and high-quality service every time. We truly appreciate your kind words and look forward to your next visit! Sal Pappalardo General Manager

April 12, 2025

Dealership Rating
Employee Rating

Karen is excellent. I have never had better communication from any other service advisor. She is friendly and always has a smile. Very knowledgeable. I also met Dill More

by timothyknebel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin Garay, Karen Cooper , Dillon Martinez

Apr 12, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Belal Barakat Service Manager 262-697-0700

March 08, 2025

Dealership Rating
Employee Rating

Exceptional service on my 2021 Bronco. The video service summary was great. Discounted oil change was a great value. More

by jtippman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone

Mar 10, 2025

Gordie Boucher Ford of Kenosha responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gordie Boucher Ford of Kenosha. Belal Barakat Service Manager 262-697-0700

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