Raymond Murphy

Xavier and everyone at star auto mall are angels! They all helped me get a car that I loved on my birthday! They are supper kind, and fast workers. Wouldn't recommend anyone anywhere else but here! They all helped me get a car that I loved on my birthday! They are supper kind, and fast workers. Wouldn't recommend anyone anywhere else but here! More

by daneishajimenez14 Verified Customer Verified Customer

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Wide variety of cars to choose from, welcoming staff, and very easy process especially for a first time car buyer very easy process especially for a first time car buyer More

by serena Verified Customer Verified Customer

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They sold us a vehicle with mechanical issues, falsified an inspection sticker, then accused us of replacing the entire (they say functional) exhaust system with a faulty one, then paying our mechanic to pu an inspection sticker, then accused us of replacing the entire (they say functional) exhaust system with a faulty one, then paying our mechanic to put in a functional one, just so we could ask them to cover the bill for a working exhaust. There was three weeks from when we received the vehicle to when we alerted them of a major issue. We've filed a complaint with the state. Steer Clear. More

by MLP Verified Customer Verified Customer

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This is my second time purchasing a vehicle at this location, and once again, the experience was exceptional. The team, especially Chels, was incredibly friendly and professional, ensuring that the ent location, and once again, the experience was exceptional. The team, especially Chels, was incredibly friendly and professional, ensuring that the entire process went smoothly from start to finish. - Joseph R. More

by josephR01 Verified Customer Verified Customer

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Great customer service knowledgeable and satisfied the customers need I came in for a van and was given a better vehicle customers need I came in for a van and was given a better vehicle More

by badinkent1 Verified Customer Verified Customer

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Worked with Ray and Pete. They were exceptional. Got a great car at a good price. Will gladly do business again. I felt like a valued customer when I left their dealership. They were exceptional. Got a great car at a good price. Will gladly do business again. I felt like a valued customer when I left their dealership. More

by Mike R Verified Customer Verified Customer

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It was a great experience with Fernando he spent a lot of time with me to get a vehicle and I'm very happy with my truck THANK you also it was worth the ride from Wilkes -Barre time with me to get a vehicle and I'm very happy with my truck THANK you also it was worth the ride from Wilkes -Barre More

by paulfetchick Verified Customer Verified Customer

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This dealership doesn't care about it's customers, they just want to sell overpriced used cars to meet their wholesale quota. Lady at the front desk has an attitude whenever I call. They will hang up on yo just want to sell overpriced used cars to meet their wholesale quota. Lady at the front desk has an attitude whenever I call. They will hang up on your call but will annoy the crap out of you to get what they need. No relationships are built at this place as they just want a sale and will hop between 10 different customers running around like chickens with their heads cut off. They will not budge on price and choose the worst and highest interest rated lenders. They have signs up in their building saying as low as 1.5% and yet the processor told me he has never seen rates that low in the past 5 years he's been working there. Would not recommend. More

by Dissatisfied customer. Verified Customer Verified Customer

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Great offer on a great car. Delivered w/ dashboard light on, but dealer came through free of charge. Overall pleased w/ purchase and DO recommend the company. Good and helpful s Delivered w/ dashboard light on, but dealer came through free of charge. Overall pleased w/ purchase and DO recommend the company. Good and helpful staff. More

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Salesman was experienced and helpful and the vehicle we purchased was very clean. Great experience purchased was very clean. Great experience More

by castrickler Verified Customer Verified Customer

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