Raymond Sanchez

Reliable Nissan responded

We are sorry to hear about the confusion regarding your service documentation and details. We understand how important it is to have complete information about the work performed on your vehicle, and your feedback highlights areas where we can improve our communication and documentation processes. Please contact Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can address these concerns and work towards a resolution.

Reliable Nissan responded

We are grateful for your wonderful feedback! It means so much to hear that our team's dedication to providing caring and skilled service made such a positive impression on you. We truly value the opportunity to work with each customer individually, ensuring you receive the best possible experience and deal. Your kind words about our people and approach reflect exactly what we strive for at Reliable Nissan. Thank you for taking the time to share your experience with others.

Reliable Nissan responded

We are delighted to hear about your wonderful experience with your new 2025 Murano! It's fantastic that you're loving your vehicle and that you found such great value in your purchase. Your recommendation means the world to us, and we're thrilled that you had such a positive experience working with our team. Thank you for taking the time to share your feedback and for choosing Reliable Nissan for your automotive needs.

Reliable Nissan responded

We are thrilled to hear about your wonderful experience with our team! It sounds like you presented quite the challenge when looking to trade in your vehicle, and we are so pleased that our team was able to step up and make it happen. Getting you into that beautiful Murano was exactly the kind of outcome we love to achieve for our customers. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience. We look forward to serving you again in the future!

Reliable Nissan responded

Thank you for sharing your wonderful feedback about your experience with us. We are thrilled to hear that you received such exceptional assistance throughout your visit. Having team members who go above and beyond to help our customers truly makes all the difference. Your kind words about the outstanding support you received mean so much to our entire team. We appreciate you taking the time to recognize the dedication and care that made your experience so positive.

Reliable Nissan responded

What you went through with the financing process and the condition of your vehicle does not reflect the level of service and care we strive to provide. We completely understand how disappointing it must have been to travel such a long distance, only to encounter repeated visits and issues that should have been resolved correctly the first time. At your earliest convenience, please reach out directly to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

Reliable Nissan responded

We are utterly delighted to hear about your wonderful experience! Your kind words about finding a safe and affordable vehicle for you and your daughters truly warm our hearts. It brings us great joy to know that our team members provided exceptional service by going the extra mile to understand your family's needs. We are thrilled that the finance process was handled with such care and attention, making everything smooth and stress-free for you. Knowing that you felt heard, supported, and well taken care of throughout your entire visit means the world to us. Most importantly, we are so pleased that you found a reliable vehicle that gives you peace of mind for your family's safety. Your recommendation and trust in our dealership is incredibly meaningful to us.

Reliable Nissan responded

We are privileged to hear about your wonderful experience with your vehicle purchase. It sounds like you received exceptional service that made you feel comfortable throughout the entire process. We understand how important it is to take your time when making such a significant decision, and we are thrilled that you were given the space you needed to ensure you felt confident about your choice. The extra touches like having your vehicle detailed and filled up truly demonstrate our commitment to going above and beyond for our customers. Thank you for sharing your positive experience, and we hope you continue to enjoy your new car for many years to come.