Rebecca Banks
Rebecca Banks at Ken Ganley Kia Mentor
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Rebecca Banks | Page 2

Service Advisor

Ken Ganley Kia Mentor

9090 Mentor Avenue
Mentor, OH 44060

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Rebecca Banks

February 04, 2024

Dealership Rating
Employee Rating

Everyone was kind, thorough, and professional. A great experience. They made the entire process easy. More

by Kkrebs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 26, 2024

Dealership Rating
Employee Rating

It’s a very relaxed environment. The service department has really improved in the customer service. We will continue to be customers for a long time. More

by TraykisBoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris, Zach Piotrowski

Jan 28, 2024

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2024

Dealership Rating
Employee Rating

Rebecca was EXTREMELY helpful and so very nice, she explained everything completely and always answered my numerous voicemails quickly, and the cashier Shelly was wonderful to talk to too, I highly rec More

by denisagrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2024

Ken Ganley Kia Mentor responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2024

Dealership Rating
Employee Rating

This was the second time I took my kids to the Kia dealership in mentor. All the staff I encountered was helpful and friendly I loved that and it didn’t take to long only an hour. Excellent service.😊 More

by Snead, Marsha
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 11, 2024

Ken Ganley Kia Mentor responded

Hi Marsha, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 09, 2024

Dealership Rating
Employee Rating

The Service Department was friendly and helpful with my questions. Great shuttle drivers as well!! More

by Thegirlsmom7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

Jan 11, 2024

Ken Ganley Kia Mentor responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia Mentor! If you have any further questions, please give us a call. We're always happy to help!

January 04, 2024

Dealership Rating
Employee Rating

So glad with my services the times i need something the workers are so attentive and nicely More

by Eiramguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Piotrowski, Brian Snowden

Jan 05, 2024

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. If you have any further questions, please give us a call. We're always happy to help!

Jan 05, 2024

Eiramguzman responded

I will thanks for everything

December 29, 2023

Dealership Rating
Employee Rating

Tim in service was great again ! All very good! I noticed you a lot of new cars on the lot! More

by Doug
Service Price Transparency
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Recommend Dealer
Yes
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Doug, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Dealership Rating
Employee Rating

Excellent, rapid, efficient, thanks a lot for the service, I really appreciate for your help More

by Lesvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2023

Ken Ganley Kia Mentor responded

Hi Lesvy, thank you so much for your positive comments about Ken Ganley Kia Mentor! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2023

Dealership Rating
Employee Rating

IKEA dealership in mentor ,Ohio warm, welcome environment with a smile, timely service Thank you for your service merry Christmas. More

by Judynathan15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Hughes

Dec 28, 2023

Ken Ganley Kia Mentor responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 22, 2023

Dealership Rating
Employee Rating

Rebecca got me in fast and communicated with me over the phone and in person with issues and or problems, and was nice and friendly and didn’t have me waiting . Good job Rebecca! More

by Shanehembree15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Ferris

Dec 25, 2023

Ken Ganley Kia Mentor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We hope you have a great day!

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