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Rebecca Cohen
34 Reviews
Dealership Experience
10 yrs, 1 mo
34 Reviews of Rebecca Cohen
May 25, 2020
I went for my 10,000 mile service and I was very satisfied because it included a car wash. Everything was finish in a timely manner satisfied because it included a car wash. Everything was finish in a timely manner More
by nadinearmijo
Verified CustomerOther Employees Tagged: Robert Stillman, Chris Nenning, Stephen Berkowitz, Govaia Larcher , Michael Fischetti
May 18, 2020
I had a great experience .the whole process was great the staff was extremely helpful with step of the process.i would highly recommend lexus staff was extremely helpful with step of the process.i would highly recommend lexus More
by michealbletcher123
Other Employees Tagged: Aracelis Mendez, Robert Stillman, Chris Nenning, Stephen Berkowitz, Govaia Larcher
April 24, 2020
Every time I call for an appointment they are all accommodating and happy to help. I never had an issues bring my car there. Everyone is kind and considerate to my time. accommodating and happy to help. I never had an issues bring my car there. Everyone is kind and considerate to my time. More
by JANTAL228
Other Employees Tagged: Chris Nenning
March 04, 2020
Wonderful experience Everyone kind, courteous and Wonderful experience Everyone kind, courteous and professional Dealership clean, as a matter of fact it was spotless! Which is very important to m Wonderful experience Everyone kind, courteous and professional Dealership clean, as a matter of fact it was spotless! Which is very important to me. Melissa was wonderful I can only say everyone was great Thank you 😊 More
by bevgarzon
Other Employees Tagged: Melissa Horan, John Roscino, Govaia Larcher , Vatche Kevorkian
January 24, 2020
From start to finish, it was an effortless transaction. I worked with John and he was amazing! The ladies are so nice and friendly, kind too! worked with John and he was amazing! The ladies are so nice and friendly, kind too! More
by Lexusgal
Other Employees Tagged: Aracelis Mendez, Robert Stillman, John Roscino, Chris Nenning, Stephen Berkowitz, Govaia Larcher , Barry Fleischman, Vatche Kevorkian, Dennis was very helpful!
December 16, 2019
Melissa and Voch THEY ARE THE BEST. Nice courtesy it make you want to buy a car from her her smile brighten your day Thanks you want to buy a car from her her smile brighten your day Thanks More
by Cbsaries62
Other Employees Tagged: Melissa Horan, Robert Stillman, Chris Nenning, Govaia Larcher , Vatche Kevorkian
October 04, 2019
Very pleasant atmosphere The minute I walked in I was greeted by the most wonderful staff and made me feel at home. My buying process was stress free and I would recommend any The minute I walked in I was greeted by the most wonderful staff and made me feel at home. My buying process was stress free and I would recommend anyone to visit them so they can witness and feel the same way I did. Thanks to Prestige Lexus of middletown and all the staff that took care of me. More
by Melvin H.
Other Employees Tagged: Melissa Horan, John Roscino, Chris Nenning , Michael Fischetti, Coryn Gowans
June 25, 2019
Above and beyond I recently purchased a used RX 450h from Lexus of Middletown. When it was discovered that the roof rack ordered for the car wasn't ready on the night I recently purchased a used RX 450h from Lexus of Middletown. When it was discovered that the roof rack ordered for the car wasn't ready on the night I came for pick-up, the staff was mortified. They quickly arranged to put me up for the night in a nice hotel across the street, paid for my dinner, and apologized profusely. (I live three hours away from the dealership, so I really appreciated not having to go home and then drive back the next day.) A missed detail like that can happen to any business, not just a car dealership, but the staff, including Corey Hayes, John Roscino, Rebecca Cohen, Chris Nenning, Michael Fischetti and Gary Cohen went above and beyond to address the situation. Their concern was genuine, and they did their best to make sure I was satisfied. I wouldn't hesitate to do business with them again. Nice people! More
by mart816
Other Employees Tagged: John Roscino, Chris Nenning , Gary Cohen, Corey Hayes, Michael Fischetti,
February 06, 2019
Easy decision I already knew I wanted a Lexus just not sure which one. At my first visit while roaming the showroom I liked that there was no pushy sale person, I w I already knew I wanted a Lexus just not sure which one. At my first visit while roaming the showroom I liked that there was no pushy sale person, I was able to check out every model. Then John approached me and started a conversation which eventually lead to my interest in the MX model. I went home, thought about it for a while and then called John 2 weeks later to say I changed my mind and was interested in the UX. When I came in for my next visit John already had a test car waiting for me. He walked me thru the purchase/leasing process and in the end, I bought the UX. I also traded in my Subaru for a beautiful Nissan Altima which my husband adores. John called me a few days later to see how I was liking the UX - love it! Everyone was super friendly and helpful and I would recommend Prestige Lexus! More
by commish2x
Other Employees Tagged: John Roscino , Sabrina Allocca, Matthew Gallagher
January 14, 2019
SERVICE PERSONNEL VERY PLEASANT, PROFESSIONAL WAITED FOR MY VEHICLE. WAIT TIME WAS REASONABLE. COFFEE WAS GOOD, WAITING AREA WAS COMFORTABLE AND CLEAN. REST ROOM WAS SPOTLESS.. I BELIEVE THE SERV WAITED FOR MY VEHICLE. WAIT TIME WAS REASONABLE. COFFEE WAS GOOD, WAITING AREA WAS COMFORTABLE AND CLEAN. REST ROOM WAS SPOTLESS.. I BELIEVE THE SERVICE REP WAS CHRIS - NOT GOOD AT REMEMBERING NAMES. HE WAS PROFESSIONAL AND PERSONABLE. ONLY COMMENT NOT RELATED TO ACTUAL SERVICE WAS THAT ON MY PREVIOUS LINCOLN LEASES I PAID FOR NOTHING. REASON FOR VISIT WAS OIL CHANGE AND 20,000 MILE SERVICE ON MY 3-YEAR LEASE . More
by CLEARWATERDIST
Other Employees Tagged: Chris Nenning
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