Reggie Steele | Page 11

very nice! went for a 2015 challenger R/T with bad credit and Fawaz and the finance team got me in it and out in just a few hours . i would recommend them for an went for a 2015 challenger R/T with bad credit and Fawaz and the finance team got me in it and out in just a few hours . i would recommend them for any buy on a vehicle!!thanks Calvin!! More

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Excellent service I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he c I'm taking my car in for the engine lights Chris taking such a good care of me they've checked out everything replace all the necessary parts and he checked and make sure it was all covered under warranty the best service ever this is the fourth time I've taken my jeep to Sherman doge service department super nice Stand behind there work I would recommend Sherman Dodge to my family and all of my friends More

by sunloma Verified Customer Verified Customer

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Thank you. Their customer service was great! What had me give them 5stars is that while I waited for a representative I noticed they had massage chairs and you c Their customer service was great! What had me give them 5stars is that while I waited for a representative I noticed they had massage chairs and you can use them for FREE! I felt like a different person afterwards. Lol That was an awesome perk within itself. More

by PM86 Verified Customer Verified Customer

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Threatened by phone Bought car a month ago and I received a sales call. Told sales person we may stop by. I got 15 phone calls next day threatening to repossess car. We Bought car a month ago and I received a sales call. Told sales person we may stop by. I got 15 phone calls next day threatening to repossess car. We had not defaulted on loan payment' not due yet. Called back and was told I either come in to redu my financing or we would be in default. I had to come sign papers or drop off my keys. Had to be done today.I had plans for Saturday. I did speak to a second manager and rescheduled for monday and said coworker is a jerk. Reason they want me to come back in is because they over priced my extended warranty and bank refusing lone. Also contacted bank to verify. They do shady business here. Will never come back. Stay away. More

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Good cars, rude staff I drove three hours from Champaign for a Jeep Wrangler being that this dealer had the best prices in a 200 mile radius. The cars were great but the st I drove three hours from Champaign for a Jeep Wrangler being that this dealer had the best prices in a 200 mile radius. The cars were great but the staff came off as very cocky and rude. Especially, the assistant manager. Likewise, it took well over 7 hours to get the vehicle I wanted. Especially when I told them I had a doctors appointment to attend. However, they did not care. The only reason I’m writing this stupid review is because the manager asked me too. He literally walked up to me, grabbed my hand, and begged me for a positive review. But..again, sorry buddy. Your cars are good, but your staff sucks. More

by NHSIEBE Verified Customer Verified Customer

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Returning Client This was my first experience with Chris and I must say it was a pleasure! Very helpful and knowledgeable. I was very pleased with his customer servi This was my first experience with Chris and I must say it was a pleasure! Very helpful and knowledgeable. I was very pleased with his customer service and very patient with my picky self! 😀 More

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Oil Change I had an appointment for an oil change on a Monday morning, I was greeted right away and it didn't take long. Patrick checked for recalls and filled t I had an appointment for an oil change on a Monday morning, I was greeted right away and it didn't take long. Patrick checked for recalls and filled the steering fluid that was low. However, I believe that fluid wasn't full when I left the dealership! My truck was just turned in by the previous owner and the service team had only hours to check everything and clean it up before I drove it home. In November, I noticed that the car had no antifreeze in the container! I filled it myself and my own expense. Now, I was just told there was no steering fluid and there are no signs of leakage! I have come to the conclusion that it was not filled either at the time of my purchase. Another issue I've had with this vehicle is that the push start button went out and had to be replaced. But the night I purchased it, the key fob was not reading the start button, it was going bad at that time. Oh, and the truck had two completely worn out tires on them. I called Reggie and he replaced both tires. I'm mentioning this now is because of the rushed job that was done to check over the truck and clean it up for me was not completed in a professional manner and I don't recall a survey at that time. More

by medwards2019 Verified Customer Verified Customer

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Excellent service and salesmen I couldn’t be happier, these people were very helpful with anything I asked or needed. Other dealerships could learn a thing or two from them. Sherman I couldn’t be happier, these people were very helpful with anything I asked or needed. Other dealerships could learn a thing or two from them. Sherman is A1 with me !! More

by chrisyoumara Verified Customer Verified Customer

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My experience at Sherman Dodge Lauren was very informative and listened to what I needed as apposed to what I wanted and she did the xxxx thang. She found a vehicle that fit the dis Lauren was very informative and listened to what I needed as apposed to what I wanted and she did the xxxx thang. She found a vehicle that fit the discription to the tee! So with that being said, I’m in my vehicle I’m also great full that she was my sales woman! I will refer her to many of my family and friends! She made me feel like family! More

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Sherman Crooks My experience that was horrible had nothing to do with Service Department, it’s the crooks in sales. I almost had to fight a sales manager because he My experience that was horrible had nothing to do with Service Department, it’s the crooks in sales. I almost had to fight a sales manager because he tried pushing through a bad loan on me. Unprofessional and shifty overall service. Anyone with good credit needs to say away. More

by TDTERRY77 Verified Customer Verified Customer

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