Regina Bacile
Regina Bacile at Deland Kia

Regina Bacile | Page 4

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.8
111 Reviews
4.8

111 Reviews

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111 Reviews of Regina Bacile

December 10, 2025

Dealership Rating
Employee Rating

Great dealership. Wonderful people. Prompt, Reliable, friendly. Will choose them again as needed. Will recommend to friends. More

by sizmur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Kus

Dec 11, 2025

Deland Kia responded

You just gave us the ultimate compliment, and we’re taking that win proudly! Thanks for choosing us and spreading the love. We’re here to make every service visit quicker and smoother than the last!

December 03, 2025

Dealership Rating
Employee Rating

After I got home found a scratch on my right side mirror that wasn’t there before the aervixe More

by OSHUNBRZ97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Deland Kia responded

Thanks for letting us know about the scratch you spotted once you got home. That kind of surprise never feels good. We want to ensure your mirror looks just as clean as the rest of your vehicle. If you would like, please get in touch with our Service Manager, John Snoke, at 386-734-7800, and he will be happy to take a second look for you.

December 03, 2025

Dealership Rating
Employee Rating

My appointment was made. I was told it would take about an hour and a half. After an hour and a half they changed it to 3 1/2 hours and told me they were experiencing delays. More

by MNEUM92120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2025

Deland Kia responded

Hi there, thank you for sharing this feedback. We understand how frustrating it can be to plan around an appointment time only for the wait to double, especially when you’re traveling a long distance. That’s not the kind of clarity or convenience we want for our guests. John Snoke, our Service Manager, would appreciate the opportunity to review what happened and discuss better options for you moving forward. Please reach out to him at 386-734-7800 so we can make this right.

November 19, 2025

Dealership Rating
Employee Rating

Great service everyone was cheerful, helpful and knowledgeable. Service was started on time and finished in a timely manner More

by nighttrain0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin, Matthew Garrigan

Nov 20, 2025

Deland Kia responded

Perfect scores all around! Thank you for highlighting what our crew does best: efficiency with a smile. We’re proud to be the service team you rely on.

November 03, 2025

Dealership Rating
Employee Rating

I love the feeling that I am their only customer, and that they are friendly, approachable and clear in their communication of findings and recommendations. I highly recommend Deland Kia and Regina Bacil More

by LINDA_MCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Kus , Enzo Boccarossa

Nov 03, 2025

Deland Kia responded

That’s precisely the red-carpet treatment we aim for! Regina and the team always want every guest to feel like they’re getting the star experience. Thanks for choosing DeLand Kia. Your loyalty earns a standing ovation from us!

October 04, 2025

Dealership Rating
Employee Rating

I want to have my. At service without sales person trying to sale me a car or asking for trade in or telling me my windshield needs to be replaced. More

by SPANISHNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Deland Kia responded

We completely understand and are glad our service team could provide you with precisely that experience! We aim to make your visit effortless and focused solely on you and your vehicle’s needs. Thank you for trusting us!

September 30, 2025

Dealership Rating
Employee Rating

They were very professional and attentive towards me. Would recommend people to visit the dealership More

by gladgue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Casanova, Amir Jacob

Oct 01, 2025

Deland Kia responded

We’re glad our team made your visit feel welcoming. Shopping for a car can sometimes feel like a treasure hunt, and it’s rewarding when you finally uncover that perfect spot that treats you right. We would love to help your family and friends discover the same hidden gem experience you had.

September 24, 2025

Dealership Rating
Employee Rating

When I bought my Kia in Deland, I had doubts about whether the free oil change for my vehicle would go smoothly. So far, thanks to the courteous and attentive service from Kimberly Smith's service dep More

by ERNESTOMOTTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kimberly Liner

Sep 25, 2025

Deland Kia responded

There’s nothing better than a quick visit that frees up the rest of your day. Kimberly’s care and efficiency sound like the kind of service that turns something routine into a pleasant stop, not a chore. We’ll be sure she knows her efforts have been noticed!

September 17, 2025

Dealership Rating
Employee Rating

My engine light was on and they never told me what was wrong with it. Find out somewhere else. The tire sensor were no good. More

by BETTYBOOP4036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin

Sep 18, 2025

Deland Kia responded

We appreciate the feedback and are sorry the engine light issue and tire sensors weren’t fully explained. We’re glad Bree and Regina were able to step in and provide five-star service to make your visit better. Clear communication is essential. We hope to deliver an even smoother experience next time.

September 15, 2025

Dealership Rating
Employee Rating

Gavin is always there to help you as well as Noah and the rest of the service team More

by halwynbrandt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Deland Kia responded

Gavin and Noah like salt and pepper, always adding just the right touch to your service experience. With the rest of the team by their side, every visit has the right balance of care and reliability. We’re glad you can always count on them to season your day with great service.

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