Regina Bacile
Regina Bacile at Deland Kia

Regina Bacile | Page 5

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.9
125 Reviews
4.9

125 Reviews

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125 Reviews of Regina Bacile

December 19, 2025

Dealership Rating
Employee Rating

Great service and great vehicle service salesman very knowledgeable and very good customer service will return for more More

by LITTLEPAPOOSELIZREED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcus Bosco, Kimberly Liner , Alexandra Gomez

Dec 22, 2025

Deland Kia responded

Our crew takes pride in their expertise, and we are so happy it made a difference! Knowing your visit was one worth repeating means the world. We will be ready whenever you are for round two!

December 19, 2025

Dealership Rating
Employee Rating

Noah is very nice n helpful. Matt is very sarcastic that’s why I didn’t want to be with him anymore. I would ask him questions n he would come out sarcastic. Don’t like him. More

by CGONZALEZ151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Noah Roman

Dec 22, 2025

Deland Kia responded

We’re so happy that Noah made you feel comfortable and cared for. Everyone deserves clear communication when asking questions, and we are glad our crew delivered! Thanks for being honest and sharing what mattered to you!

December 16, 2025

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Service people were polite and answered several questions about my hybrid. The oil change was quick with shuttle service available for shopping More

by DEWEYKALMER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Garrigan

Dec 17, 2025

Deland Kia responded

Our team loved helping you get back on the road with confidence! A quick visit plus a shopping break is a win-win. If you think of anything else, feel free to check out our electric vehicle resources to become an expert on your Kia! Thanks for letting us take care of you!

December 10, 2025

Dealership Rating
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Regina was simply wonderful and courteous. The Kia service department provided great service! We'll certainly be back! More

by VFERNANDEZ1370
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 11, 2025

Deland Kia responded

We love knowing that you felt right at home with Regina by your side. Our service team will be ready with the same energy next time you’re in. See you again soon!

December 10, 2025

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Employee Rating

Great dealership. Wonderful people. Prompt, Reliable, friendly. Will choose them again as needed. Will recommend to friends. More

by sizmur
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Kus

Dec 11, 2025

Deland Kia responded

You just gave us the ultimate compliment, and we’re taking that win proudly! Thanks for choosing us and spreading the love. We’re here to make every service visit quicker and smoother than the last!

December 03, 2025

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Employee Rating

After I got home found a scratch on my right side mirror that wasn’t there before the aervixe More

by OSHUNBRZ97
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Deland Kia responded

Thanks for letting us know about the scratch you spotted once you got home. That kind of surprise never feels good. We want to ensure your mirror looks just as clean as the rest of your vehicle. If you would like, please get in touch with our Service Manager, John Snoke, at 386-734-7800, and he will be happy to take a second look for you.

December 03, 2025

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Employee Rating

My appointment was made. I was told it would take about an hour and a half. After an hour and a half they changed it to 3 1/2 hours and told me they were experiencing delays. More

by MNEUM92120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 04, 2025

Deland Kia responded

Hi there, thank you for sharing this feedback. We understand how frustrating it can be to plan around an appointment time only for the wait to double, especially when you’re traveling a long distance. That’s not the kind of clarity or convenience we want for our guests. John Snoke, our Service Manager, would appreciate the opportunity to review what happened and discuss better options for you moving forward. Please reach out to him at 386-734-7800 so we can make this right.

November 19, 2025

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Employee Rating

Great service everyone was cheerful, helpful and knowledgeable. Service was started on time and finished in a timely manner More

by nighttrain0003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bree Baldwin, Matthew Garrigan

Nov 20, 2025

Deland Kia responded

Perfect scores all around! Thank you for highlighting what our crew does best: efficiency with a smile. We’re proud to be the service team you rely on.

November 03, 2025

Dealership Rating
Employee Rating

I love the feeling that I am their only customer, and that they are friendly, approachable and clear in their communication of findings and recommendations. I highly recommend Deland Kia and Regina Bacil More

by LINDA_MCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derrick Kus , Enzo Boccarossa

Nov 03, 2025

Deland Kia responded

That’s precisely the red-carpet treatment we aim for! Regina and the team always want every guest to feel like they’re getting the star experience. Thanks for choosing DeLand Kia. Your loyalty earns a standing ovation from us!

October 04, 2025

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Employee Rating

I want to have my. At service without sales person trying to sale me a car or asking for trade in or telling me my windshield needs to be replaced. More

by SPANISHNURSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 06, 2025

Deland Kia responded

We completely understand and are glad our service team could provide you with precisely that experience! We aim to make your visit effortless and focused solely on you and your vehicle’s needs. Thank you for trusting us!

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