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Regina Bacile

Overview Reviews (64) Inventory (549)

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Regina Bacile

Service Advisor

Deland Kia

2322 S Woodland Blvd
Deland, FL 32720

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4.7

64 Reviews

Overview Reviews (64) Inventory (549)

4.7

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Regina Bacile

May 30, 2025

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Employee Rating

My experience with Regina and the service department was great. They kept me informed and got me finished sooner than expected. great. They kept me informed and got me finished sooner than expected. More

by tomatopatch31

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 30, 2025 -

Deland Kia responded

We are very happy to hear about your positive experience with Regina and her team! So glad that you were kept in the loop and got all the assistance you needed. The fact that you are out sooner than inspected is the cherry on top! Thank you!

May 27, 2025

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I was well taken care of customer service was great and also was in and out with my appointment also was in and out with my appointment More

by Mimi Santos

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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May 28, 2025 -

Deland Kia responded

Nothing beats a happy customer and a five-star review! We’re honored you chose us and hope to see you again soon.

May 22, 2025

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Employee Rating

I had a great experience. Regina was very helpful and the whole process was quick. Regina was very helpful and the whole process was quick. More

by SAMANTHARUSSELL29

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 23, 2025 -

Deland Kia responded

Thanks for the fantastic review! We had a great time helping you, and we’d love to see you back for your next service or upgrade.

May 17, 2025

Dealership Rating

Employee Rating

always no problem in schedule maintenance good service ,easy to do business and reschedule time ,easy to do business and reschedule time More

by AMT1948

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Karen Reyes

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May 19, 2025 -

Deland Kia responded

We're thrilled to see your 5-star rating! It means the world to our service team. Don't be a stranger—stop by anytime if we can help with anything else.

May 16, 2025

Dealership Rating

Employee Rating

You guys are awesome. From purchase to maintenance our experience is always good! Thank you From purchase to maintenance our experience is always good! Thank you More

by TWOJAYS1986

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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May 16, 2025 -

Deland Kia responded

We're there for you every step of the way! Any time your Kia needs expert help, we're ready to help. Until then, drive safely!

May 03, 2025

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Employee Rating

The service was great and the costumer service is very helpful.Thanks for everything and the support that you’ve given helpful.Thanks for everything and the support that you’ve given More

by edda1955

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jorge Nasiff, Bree Baldwin, Matthew Barrett

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May 05, 2025 -

Deland Kia responded

We're thrilled you had such a great experience! Keep us in mind for anything you need—we’d love to welcome you back.

May 03, 2025

Dealership Rating

Employee Rating

From the minute I got there till car was done it was a great experience. Car was finished in the time they said. All dealership personal were very friendly and helpful great experience. Car was finished in the time they said. All dealership personal were very friendly and helpful More

by KURTO52

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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May 05, 2025 -

Deland Kia responded

We’re honored by your review—thank you! Don’t hesitate to swing by again if there’s anything we can do for you.

April 28, 2025

Dealership Rating

Employee Rating

Super fast and nice. I mean it’s getting Your car done it’s a crappy thing but they make it pleasant offering coffee and tv while you wait. I mean it’s getting Your car done it’s a crappy thing but they make it pleasant offering coffee and tv while you wait. More

by gabe mash

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Snoke, Noah Roman, Derrick Kus, Jorge Nasiff, Bree Baldwin, Kimberly Liner, David Lungarini, Matthew Barrett, Matthew Garrigan

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May 01, 2025 -

Deland Kia responded

We're glad we are able to turn inconveniences into pleasurable experiences, Gabe! If there's anything we can do for you post-appointment, let us know!

April 25, 2025

Dealership Rating

Employee Rating

Very happy with the whole process , Gabriel did a great job. Very personable and easy to work with. Bradley was very Professional. Happy with the customer service at Deland Kia job. Very personable and easy to work with. Bradley was very Professional. Happy with the customer service at Deland Kia More

by AMYPAGLIARO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Dana Peege, Jose (Gabriel) Adrovet , Bradley Hoffman

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May 01, 2025 -

Deland Kia responded

Personable and professional are characteristics our team lives by! Glad to hear you had such a positive experience working with Gabriel and Bradley. Make sure to reach out if you have any lingering questions!

April 25, 2025

Dealership Rating

Employee Rating

Good customer service. Very knowledgeable about the situation. Very understanding and polite. Service was quick. Very knowledgeable about the situation. Very understanding and polite. Service was quick. More

by kialx

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Marcus Bosco

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Apr 25, 2025 -

Deland Kia responded

Thanks so much for taking the time to leave us 5 stars! We're glad you stopped by and hope to see you again down the road.

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