Rei Caraballo
Rei Caraballo at George Moore Chevrolet

Rei Caraballo | Page 2

Service Advisor

George Moore Chevrolet

10979 Atlantic Boulevard
Jacksonville, FL 32225

4.8
40 Reviews
4.8

40 Reviews

Write a Review

Dealership Experience

10 mos

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

40 Reviews of Rei Caraballo

August 11, 2026

Dealership Rating
Employee Rating

I purchased my vehicle from this dealership. The service has always been great and affordable. More

by SCOESAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2026

George Moore Chevrolet responded

Thank you so much for the wonderful review! We love hearing from guests who bought their vehicle here and continue to trust us with its maintenance. Keeping your vehicle running great and making service affordable is exactly what we aim for. We truly appreciate your support and can't wait to see you at your next service visit!

August 11, 2026

Dealership Rating
Employee Rating

Friendly ppl. Just have had an issue with my tires never being rotated during oil changes. I ask for it every time and it’s never happened. The last time I brought More

by 360SHOOTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 22, 2026

George Moore Chevrolet responded

Thank you for bringing this to our attention, and please accept our sincere apologies. Repeating an oversight like this and failing to follow through after you specifically requested it is a clear mistake on our part. As a valued repeat customer, you deserve much better care. We want to rectify the situation with your tires and earn back your confidence.

Aug 24, 2026

360SHOOTER responded

Sounds good. Let me know what the plan is.

August 11, 2026

Dealership Rating
Employee Rating

Clean, friendly and willing to help. Service techs need to pay attention when servicing as to make sure they tighten the screws that they loosen. More

by MLCRISP
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Mike Constantine, Gabe Lambert

Aug 11, 2026

George Moore Chevrolet responded

Thank you for the 4-star review and for recognizing our clean facility and friendly staff. We also appreciate your honest feedback regarding the service techs. Attention to detail is incredibly important to us, and we are addressing this with our service team to ensure it does not happen again. If there is anything currently left loose that we need to secure for you, please contact our Service Manager, Kelsea Keene, directly so we can make it right immediately. She can be reached at 904-816-2214 or kelsea.keene@moorechevy.com.

August 10, 2026

Dealership Rating
Employee Rating

Rei and the techs took the time to solve a very complicated problem with my car. Rei listened to my description of the problem and what had been done in an attempt to solve it. Everyone I talked to More

by mrw417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2026

George Moore Chevrolet responded

Thank you for the fantastic review! Rei and our technical team always strive to be thorough, especially with complex issues, and we are thrilled they were able to fix the problem for you. It is also wonderful to hear you received such great service from everyone on our phone team. We truly appreciate your business!

August 09, 2026

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They are always great with taking care of the car and providing excellent service. Always a great experience! More

by I.C.E.G11
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Ailes

Aug 10, 2026

George Moore Chevrolet responded

Thank you for the awesome feedback! We love knowing that you can always count on us for excellent service. We truly appreciate your business and look forward to seeing you at your next visit!

August 06, 2026

Dealership Rating
Employee Rating

Rei in the service department is the best guy to work with. He will make sure that your vehicle is taken care of and whatever it went in for will make sure it’s done properly. Thank you very much Rei More

by Erikmichael2004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 22, 2026

George Moore Chevrolet responded

Thank you so much for the fantastic review! Rei is a valued member of our team who always puts our customers first, and he will be thrilled to read your kind words. We are so glad he took great care of your vehicle and ensured everything was done right. We appreciate your business and look forward to working with you again!

August 05, 2026

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Employee Rating

Thanks for taking care of my new car great job looking forward to seeing you guys again soon 😊 More

by stephottolove1
Service Price Transparency
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Recommend Dealer
Yes

July 28, 2026

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Employee Rating

George Moore is a great dealership the staff is friendly and very knowledgeable. They always put the customers interest first and always happy to see them experiencing their new vehicle purchase. We have bo More

by gallo329
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Recommend Dealer
Yes

July 24, 2026

Dealership Rating
Employee Rating

The service reps are friendly and professional. Taking the time to ensure that all my questions were answered in a way I understand More

by ktorrez47
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Recommend Dealer
Yes

July 23, 2026

Dealership Rating
Employee Rating

Ray is always a gem helping me with anything car related. I purposefully come back to Chevy rather than a Jiffy Lube or something because I know he’ll be honest and truthful and never rip me off. More

by Morgan Washington
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Recommend Dealer
Yes

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