Rei Caraballo
Rei Caraballo at George Moore Chevrolet

Rei Caraballo

Service Advisor

George Moore Chevrolet

10979 Atlantic Boulevard
Jacksonville, FL 32225

4.9
48 Reviews
4.9

48 Reviews

Write a Review

Dealership Experience

10 mos

Industry Experience

14 yrs

Languages Spoken

English English

Spanish Spanish

48 Reviews of Rei Caraballo

September 27, 2026

Dealership Rating
Employee Rating

Great service. Oil change was complete in no time. Will continue to come back for next one. More

by juanmartinez7126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Stafford

Sep 28, 2026

George Moore Chevrolet responded

Thank you for sharing your feedback! We’re delighted to hear you enjoyed our quick service for your oil change. We appreciate your support and look forward to seeing you at George Moore Chevrolet next time!

September 25, 2026

Dealership Rating
Employee Rating

El agente que me atendio Rei , es muy profesional , amable y tiene una excelente atención al cliente , conoce muy bien su trabajo y te explica cada detalle del proceso , el concesionario esta muy limpi More

by juan1964ruiz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

George Moore Chevrolet responded

¡Muchas gracias por compartir una reseña tan detallada y positiva! Nos alegra mucho saber que Rei le brindó un servicio tan profesional, amable y transparente al explicarle cada paso del proceso. Mantenemos nuestras instalaciones impecables y enfocadas en brindar una atención rápida para que su visita sea siempre la mejor. ¡Gracias por confiar en el equipo de servicio de George Moore Chevrolet!

September 24, 2026

Dealership Rating
Employee Rating

Service advisor Rei was great! Was on top of everything and kept me in the loop. Very helpful. More

by diaz.joey2103
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Sep 26, 2026

George Moore Chevrolet responded

Thank you so much for the great review! We are thrilled to hear that Rei provided such proactive, helpful service and kept you fully updated throughout your visit. Clear communication is always our goal, and we’re so glad Rei took such great care of you. Thank you for choosing George Moore Chevrolet, and drive safe!

September 22, 2026

Dealership Rating
Employee Rating

Mike C is very professional and always treats his customers with respect. You can count on things being done right and on time. More

by Jgpontius
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Constantine

September 15, 2026

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Employee Rating

I’ve had a great experience with the service department during my recent appointments for my 2024 Chevrolet Traverse. Rei has been exceptional to work with and has consistently gone above and beyond to mak More

by Jennifer P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2026

George Moore Chevrolet responded

We are deeply grateful for your glowing recommendation! Hearing that Rei has consistently provided smooth, stress-free visits and built such strong trust with you is the best compliment our service department could receive. Thank you for choosing George Moore Chevrolet for your Traverse's care, and please let Rei or any of us know whenever you need anything down the road!

September 12, 2026

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Employee Rating

Great staff and mechanics. Made appointment and was out in 3.5 hours for transmission flush. After the flush, all jerky gear shifting stopped. Thought I may need a new transmis More

by DENNISWILLIAMSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

George Moore Chevrolet responded

We greatly appreciate your review! Hearing that your appointment went smoothly and that the flush completely took care of your shifting trouble is awesome news. Thank you for relying on our team to take care of your vehicle, and please let us know whenever you need anything down the road!

September 11, 2026

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Employee Rating

Joseph is phenomenal! He is respectful, respectable and he cares. As his client, I feel I matter the most More

by DWIGHTCP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Lambert, Joseph Yirak

Sep 15, 2026

George Moore Chevrolet responded

Thank you for taking the time to share your wonderful experience! We're delighted to know that Joey provided such attentive and respectful service, making sure your needs came first. Knowing that you felt valued as a client means the world to our team. Safe travels, and thank you for choosing George Moore Chevrolet!

September 11, 2026

Dealership Rating
Employee Rating

Ray was amazing! I definitely will recommend him to my friends as an amazing service advisor. More

by Sessie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2026

George Moore Chevrolet responded

Thank you for taking the time to share your experience! We're delighted to know that Rei went above and beyond during your visit. Having trusted, dedicated advisors like Rei on our team makes all the difference. Safe travels, and thank you for choosing George Moore Chevrolet!

September 03, 2026

Dealership Rating
Employee Rating

This was a recall, customer services was good. Everything was ordered and fixed with 2 hrs. More

by MrGates1990
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabe Lambert, Eric Stafford

Sep 09, 2026

George Moore Chevrolet responded

Thank you for the wonderful feedback! We’re delighted to hear that your recall service was smooth and completed in just two hours. We truly appreciate your business and look forward to welcoming you back to George Moore Chevrolet for any future maintenance needs!

September 02, 2026

Dealership Rating
Employee Rating

Great customer service and took care of my car needs fast and efficient. Will return as a customer.. More

by tamique20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

George Moore Chevrolet responded

Thank you so much for taking the time to share your feedback! We are thrilled to hear that our service team took care of your vehicle quickly and efficiently while providing great customer service throughout your visit. Delivering prompt, dependable care is always our goal, and knowing we earned your future business is the best compliment we could receive. Thank you for choosing George Moore Chevrolet, and we look forward to welcoming you back for your next service appointment!

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