Reise Turransky | Page 3

always pleased with kelly’s service the staff is very helpful and lets me know how the service is going. i wait for my service to be taken care of at kelly’ too. helpful and lets me know how the service is going. i wait for my service to be taken care of at kelly’ too. More

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Great job on car with tires. Would have been updated more but that’s ok. Would have been updated more but that’s ok. More

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Brought my renegade in on a Monday to diagnose having no parking sensors. Called on Tuesday no return call, Wednesday same. Finally reached cleiton who rudely asked me why do I keep calling? Finally went to parking sensors. Called on Tuesday no return call, Wednesday same. Finally reached cleiton who rudely asked me why do I keep calling? Finally went to pick up the jeep only to find out that they have to order the sensor, it will take 3 or 4 days. they will call when it comes in. After 2 weeks I called, yes it was in. I made an appointment for a Saturday to have it installed, got there in the morning, was told it might be ready on Monday??? It is now Monday I left a message for Cleiton who was at lunch, was told he will call me back. It is now 3;00. By the way when we dropped it off on Saturday, I tried to tell Reise what a difficult time we are having, he said "whenever I have a bad time someplace I will go someplace else!!!!" Guess he told me. More

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Everytime i stop in to kelly jeep they are always friendly and fast with my visit friendly and fast with my visit More

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The Service department is excellent in general all the Staff at Kelly Jeep are beyond words Staff at Kelly Jeep are beyond words More

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My family and I almost died after their 'repair' of my Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no stat Jeep. Despite making an appointment at noon on Monday, I didn't receive my Jeep back until Thursday afternoon. During that time, I received no status calls and they lost my key. The evening I got my car back, after paying $750 for a battery replacement, all of the symptoms came back and worse. I almost got in a horrible wreck when my power steering disappeared. I am infuriated with the total lack of care or responsibility. More

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Handled my issue in a timely efficient and friendly way. This was a good experience. This was a good experience. More

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The service department is excellent and the new manager Adam is awesome. Great service department. Adam is awesome. Great service department. More

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Car was taken in at the appointment time and finished in a timely fashion as promised a timely fashion as promised More

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don't buy the cars from them I just bought a luxury jeep grand wagoneer when I went to pickup there was a dent on the hood. GM and sales person. told me they will take care of it. and assured I ca jeep grand wagoneer when I went to pickup there was a dent on the hood. GM and sales person. told me they will take care of it. and assured I called them they want me to bring the car and wait for 4-5 hrs they don't want to provide me with a loaner. Now, I want them to pick up my car and fix it and bring it back. there are bunch on idots work.there don't trust. them any more More

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