Rene Tejeda
Rene Tejeda at Kendall Dodge Chrysler Jeep Ram

Rene Tejeda | Page 2

Used Car Manager

Kendall Dodge Chrysler Jeep Ram

13355 SW 137th Ave.
Miami, FL 33186

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Rene Tejeda

March 06, 2023

Dealership Rating
Employee Rating

Jorge Ventura was great and made the buying process almost too easy! He had me fill out some paperwork before going in and had me in and out in less than an hour. 3rd car I buy from here and I’ll defin More

by xx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Abreu, Jorge Ventura

Mar 06, 2023

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 16, 2022

Dealership Rating
Employee Rating

The dealership should not be trusted. Misrepresentation of vehicle pricing as noted on the website and actual pricing when visiting to purchase vehicle. Tactics employed at Kendall Jeep More

by Buyer Beware
Customer Service
Price
Recommend Dealer
No

Other Employees Tagged: Matthew Mair

Oct 17, 2022

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Oct 18, 2022

Kendall Dodge Chrysler Jeep Ram responded

We do not know what you mean by "BOT" as there are no automated responses posted to our customers. The function is not possible. Also, the address that was provided to you is not a website; it is an email address so that you can safely provide your information to us so our team can reach you. If you do not provide us with your contact information to social@kendalldcjr.com, we can not properly assist you. Good day.

Oct 18, 2022

Buyer Beware responded

Please save the canned responses. The dealer knows exactly who I am. I was contacted 5 times via email, phone and text. When I went to purchase the car the price on the contact was 5000.00 more than the advertised price . Really don’t know how your employees look at themselves and think that they work at an honest dealership. I imagine that they just follow directions from leaderships and continue to LIE , LIE LIE

Oct 18, 2022

Buyer Beware responded

Just noticed the canned response was sent by the BOT at 3:20 a.m. . Why would the BOT attempt to redirect the complaint to a separate company owned website??? I think the public should be aware of the deceitful tactics at the dealership. Lies , ineffectual explanations of why the price differential and more lies. Stop wasting the public’s time ! Advertise the true cost and dealers fees of the vehicles.

Oct 18, 2022

Buyer Beware responded

FYI BOT is a robot reply. It’s hard to believe that someone from the dealership was replying to customers at 3:20 a.m. BOTS usually are the culprits in these communications . Most reputable sales organizations train their staff in a reputable manner. When I communicated with your sales manager and mentioned the pricing was good he agreed ; no mention was made by your representative of additional dealer fees in the exorbitant amount of 5000.00 dollars. When I went to dealership, test drive the car and sat down to finalize the deal is when the additional fees where documented. Stop wasting the consumers time. Advertise your prices TRUTHFULLY

October 05, 2022

Dealership Rating
Employee Rating

Great service and friendly people willing to help you with you vehicle issues and concerns More

by CABANAS5979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paula Bean

Oct 06, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 30, 2022

Dealership Rating
Employee Rating

Outstanding crew, each person I've met here has been very positive and helpful from the sales team to the service crew and management. Also very happy with my purchase and I'm looking forward to purchasing m More

by MENDEZ1495
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hector Collado, Jose Abreu, Nicholas Alfonso , Kris Brandt, Modesto Castaner, Matthew Mair, Carlos Mcdermott, Francisco Mendez, Charles Mitchell

Aug 30, 2022

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 06, 2022

Dealership Rating
Employee Rating

For the last 5 years they are being my dealer, they have an excellent service! More

by ANJOBASTIDAS10
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jorge Brito

Aug 08, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 14, 2022

Dealership Rating
Employee Rating

Hugo went above and beyond to make for an excellent experience thanks again for an awesome job More

by Riadigosjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Monterroso

Jul 15, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 08, 2022

Dealership Rating
Employee Rating

Great! Love Rene, Jose and the sales guy was so nice. Love this dealer refuse to go elsewhere. More

by QTY848
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Abreu, Paula Bean , Ryan

Mar 09, 2022

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

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