Rene Tejeda | Page 2

Kendall Dodge Chrysler Jeep Ram responded

We do not know what you mean by "BOT" as there are no automated responses posted to our customers. The function is not possible. Also, the address that was provided to you is not a website; it is an email address so that you can safely provide your information to us so our team can reach you. If you do not provide us with your contact information to social@kendalldcjr.com, we can not properly assist you. Good day.

Buyer Beware responded

Please save the canned responses. The dealer knows exactly who I am. I was contacted 5 times via email, phone and text. When I went to purchase the car the price on the contact was 5000.00 more than the advertised price . Really don’t know how your employees look at themselves and think that they work at an honest dealership. I imagine that they just follow directions from leaderships and continue to LIE , LIE LIE

Buyer Beware responded

Just noticed the canned response was sent by the BOT at 3:20 a.m. . Why would the BOT attempt to redirect the complaint to a separate company owned website??? I think the public should be aware of the deceitful tactics at the dealership. Lies , ineffectual explanations of why the price differential and more lies. Stop wasting the public’s time ! Advertise the true cost and dealers fees of the vehicles.

Buyer Beware responded

FYI BOT is a robot reply. It’s hard to believe that someone from the dealership was replying to customers at 3:20 a.m. BOTS usually are the culprits in these communications . Most reputable sales organizations train their staff in a reputable manner. When I communicated with your sales manager and mentioned the pricing was good he agreed ; no mention was made by your representative of additional dealer fees in the exorbitant amount of 5000.00 dollars. When I went to dealership, test drive the car and sat down to finalize the deal is when the additional fees where documented. Stop wasting the consumers time. Advertise your prices TRUTHFULLY