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Kenny Gillard

Overview Reviews (20) Inventory (422)

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Kenny Gillard

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Kenny Gillard

New Car Sales manager

Lou Bachrodt Chevrolet Coconut Creek

5500 N State Road 7
Coconut Creek, FL 33073

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20 Reviews

Overview Reviews (20) Inventory (422)

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20 Reviews

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20 Reviews of Kenny Gillard

March 01, 2024

Dealership Rating

Employee Rating

Great service and good customer service I will recommend you guys see you next time you guys see you next time More

by Josevillegass

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Hector Gutierrez, Moe Shaheen, Erman Ayhan, Edward Mendez, Matthew Gonsalves, Hector Castellon, William Hodge, RAFI ARGI

Helpful 0

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Mar 08, 2024 -

Lou Bachrodt Chevrolet Coconut Creek responded

Jose, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2023

Dealership Rating

Employee Rating

Been chasing this vehicle since August. Made cash offers. Followed up in person & on phone, both Jonathan & Tracey. Made cash offers. Followed up in person & on phone, both Jonathan & Tracey. More

by Tracey10s

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Justin Wheatley, Carmen Mastrangelo

Helpful 0

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Oct 12, 2023 -

Lou Bachrodt Chevrolet Coconut Creek responded

We are disappointed to hear that you did not have a more positive experience with us at Lou Bachrodt Chevrolet. We'd like the opportunity to turn your experience around. Please reach out to our General Sales Manager Jason Levy at jlevy@loubachrodt.com, 954-247-3000 ext. 5018 at your earliest convenience to discuss how we can turn this experience into a positive one.

Oct 12, 2023 -

Tracey10s responded

My husband's credit card was also erroneously charged for a deposit when it was not authorized. I received a text that it was credited but there is no credit on his Amex account.

April 10, 2022

Dealership Rating

Employee Rating

The entire staff was professional and helpful the moment I walked into the showroom. Guillermo and Kenny went above and beyond to meet my car needs! I walked into the showroom. Guillermo and Kenny went above and beyond to meet my car needs! More

by mirod93

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Batallas

Helpful 0

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Apr 12, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Guillermo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

April 07, 2022

Dealership Rating

Employee Rating

Hard working and friendly service. Made you feel like you are the most important person there. Working hard on your behalf getting you the best deal Made you feel like you are the most important person there. Working hard on your behalf getting you the best deal More

by maxdrake32

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Justin Wheatley, Renee Smith, Carmen Mastrangelo

Helpful 0

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Apr 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

April 03, 2022

Dealership Rating

Employee Rating

I’ve been to Lou Bachrodt dealership several times and I’me happy to say I have always found their employees professional and understanding about the issues that brought me in. If I ever buy a car again I I’me happy to say I have always found their employees professional and understanding about the issues that brought me in. If I ever buy a car again I’ll only go to Lou Bachrodt. More

by RICHARDROOS295

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Roberto Perez, David Hirsch, Chris Potter, David Walters

Helpful 0

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Apr 06, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Richard, Hello, We want to personally thank you very much for buying your new car from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well with our team!!!

March 30, 2022

Dealership Rating

Employee Rating

Everyone very helpful and made sure I got the car I wanted and made sure I got approved on financing wanted and made sure I got approved on financing More

by Ginalmc5620

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danilo Hornia, Guillermo Batallas

Helpful 0

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Apr 01, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Ahmed and our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

March 18, 2022

Dealership Rating

Employee Rating

***HECTOR the SALES MANAGER IS A REAL JERK! !***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was !***************Everyone was great. Renee is amazing and Kenny G was professional as always. We got to finanace and he was awesome as well. There was an error in the price and they had to get a guy named Hector (sales manager, Kenny was on vacation). This guy Hector was so nasty and rude, that if it wasnt for how nice everyone else was, I would have walked out. We payed 94 thousand dollars cash for a car. We payed MSRP, plus dealer fees without blinking an eye, and this guy trys to extort us for another 2k. After waiting 14 months for the car, he says "I have multiple people who will buy this car for 25K over MSRP right now, are you really going to walk away over 2k" After trying the nice route, I had to threaten to sue the jerk using the texts and emails I had just to get him to do the obvious, and right thing. Again, every single other part if the process was perfect, but this guy literally ruined the experience. I gave them full stars because it shouldn't have an impact on the the great service we received from everyone else More

by gvignola

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hector Gutierrez, Moe Shaheen, Renee Smith

Helpful 0

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Mar 18, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to personally thank you very much for buying your new Chevrolet from us and let you know how much we appreciate you allowing us to earn your business. Additionally, I’d like to thank you for taking the time to fill out the DealerRater survey and for giving us such a great score! It means so much to us when we receive positive comments from our customers and I’m glad to hear that your buying experience went so well Renee! We are very fortunate to have her on our team!!! Also, sorry for your experience with hector!!!

January 16, 2022

Dealership Rating

Employee Rating

I bought two cars there and was amazing Everyone did a I bought two cars there and was amazing Everyone did a amazing job I recommend I bought two cars there and was amazing Everyone did a amazing job I recommend More

by Marcel Oliveira

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Hederlano Oliveira, Renee Smith, Warren Dworkin

Helpful 0

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Jan 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Ken, our team!! We appreciate you buying two cars and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

Jan 21, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

HELLO,

November 19, 2021

Dealership Rating

Employee Rating

A really great experience. Staff is knowledgeable and friendly. Can’t ask for better. Renee Smith is the very best. friendly. Can’t ask for better. Renee Smith is the very best. More

by DMANGONE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Wise, Renee Smith

Helpful 0

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Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Renee, we are very happy she is on our team!! we think she is the best too!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

November 07, 2021

Dealership Rating

Employee Rating

Muy buen trabajo tanto del vendedor como del financista , rapido y eficientes recomendado el lugar rapido y eficientes recomendado el lugar More

by BEBE8713

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Danilo Hornia, Guillermo Batallas

Helpful 0

Report | Print

Dec 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Guillermo, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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