Dealership Experience
42 yrs, 1 mo
Industry Experience
42 yrs, 1 mo
Specialties & Trainings
gm training
198 Reviews
Write a Review198 Reviews of Rex Franks
June 09, 2023
Rex makes me feel like I am part of the family, he is always friendly, keeps me informed on my vehicles repair. I could not ask to be treated any better. always friendly, keeps me informed on my vehicles repair. I could not ask to be treated any better. More
Other Employees Tagged: Pat McGlynn
June 09, 2023
Always great and fast service! They make it easy to drop off/pickup after hours! They make it easy to drop off/pickup after hours! More
Other Employees Tagged: James Yarolem , Brandi Benyo
June 08, 2023
Great dealership! Fair prices on vehicles, but be careful on servicing the vehicle there. Brought mine in for a routine oil change and was charged almost $60! Turns ou Fair prices on vehicles, but be careful on servicing the vehicle there. Brought mine in for a routine oil change and was charged almost $60! Turns out they automatically rotate the tires, too, unless I tell them not to. But if I don't know they are going to do that until they have done it, how can I tell them not to do it?? So the oil change I wanted cast me double what I would have paid elsewhere. More
Other Employees Tagged: James Yarolem , Don't remember the names, I'm sorry
May 27, 2023
We appreciate you picking our car up at our home for service. We are happy with the quality of car service you provide. service. We are happy with the quality of car service you provide. More
Other Employees Tagged: James Yarolem , Brandi Benyo
May 25, 2023
They picked up our vehicle for service and returned it. Rex was on top of things, and the transporters were friendly and polite. It was a stressful time here, and they helped us out alot. Rex was on top of things, and the transporters were friendly and polite. It was a stressful time here, and they helped us out alot. More
May 21, 2023
They take fantastic care of me. Pick up vehicle from work, gave me a loaner when they had to keep mine overnight, delivered my car back to me after fixing it. Brandi was great at c Pick up vehicle from work, gave me a loaner when they had to keep mine overnight, delivered my car back to me after fixing it. Brandi was great at communicating with me the whole time More
Other Employees Tagged: James Yarolem , Brandi Benyo
May 19, 2023
Appreciate all the help we received while there, the service department is always very friendly and helpful. service department is always very friendly and helpful. More
Other Employees Tagged: James Yarolem , Brandi Benyo, Casey Smith
May 15, 2023
My car problem was not fixed, hours after leaving my AC stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they char stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they charged up the AC, charged me $300 and sent me on my way. It blew the hose about an hour later and I could hear loud hissing while driving. I wanted a refund since they failed to fix the problem, I do not want them doing the work (they replaced hose almost 3 years ago and it failed), they refuse to refund my money. Service manager James and the dealership GM were very rude. I would never recommend them. More
Other Employees Tagged: James Yarolem , Brandi Benyo, Casey Smith

