Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 17

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
198 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

198 Reviews

Write a Review

198 Reviews of Rex Franks

May 04, 2023

Dealership Rating
Employee Rating

Service was on time. But the invoice showed a charge for (6) qts of oil and my car only holds (5). Called them on it and they said that's the way everybody does it now. More

by JIMALGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2023

Dealership Rating
Employee Rating

Still not resolved. We have brought the car in for the same thing twice and now have to bring it in again. So hard to keep taking time off work and being without a veh More

by sandystrong77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 18, 2023

Dealership Rating
Employee Rating

The service department does a great job on advising me of my Colorado's maintenance and needs. Great job. Appreciate the team! More

by MPTILLIS
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

April 09, 2023

Dealership Rating
Employee Rating

We have purchased many vehicles from this location. Always satsfied customers.Tom was Great to work with!! More

by v.armstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther

March 10, 2023

Dealership Rating
Employee Rating

Your labor is way to expensive. I had to call twice to get my car back. More

by TAELSNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guadalupe Contreras, Casey Smith

March 06, 2023

Dealership Rating
Employee Rating

All great, Truck went in as scheduled, I was kept updated, truck was washed and ready to go…. Great job by all.. More

by bob.west008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

March 01, 2023

Dealership Rating
Employee Rating

5 stars great service department and dealership Very friendly and helpful. Very happy with the service More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

February 27, 2023

Dealership Rating
Employee Rating

Excellent customer service. I had a flat tire on the way to an appointment. I was able to make it to the dealership where they repaired he tire immediately m to get me on my way More

by marypaulsen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

February 23, 2023

Dealership Rating
Employee Rating

They were all great to work with. I was also done in a timely manner More

by caseybsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Guadalupe Contreras, Casey Smith

February 03, 2023

Dealership Rating
Employee Rating

Always prompt and courteous. The staff is friendly. Easy to schedule my appointments and accomodating. More

by MSIEBKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

Feb 08, 2023

Ed Morse Chevy GMC North responded

Thank you for your continued business we appreciate your business!

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