Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 17

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
201 Reviews

Dealership Experience

42 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

gm training

4.7

201 Reviews

Write a Review

201 Reviews of Rex Franks

May 19, 2023

Dealership Rating
Employee Rating

Appreciate all the help we received while there, the service department is always very friendly and helpful. More

by deangus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Casey Smith

May 15, 2023

Dealership Rating
Employee Rating

My car problem was not fixed, hours after leaving my AC stopped working. When there I was told there was a leak in the hose but they didn't take the time to find where it was leaking from so when they char More

by JERLYD8115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Yarolem , Brandi Benyo, Casey Smith

May 08, 2023

Dealership Rating
Employee Rating

They gave me the best service and courtesy . Service department very helpful and friendly. Happy they cleaned my truck.Thanks everyone More

by hotrod-t@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 04, 2023

Dealership Rating
Employee Rating

Service was on time. But the invoice showed a charge for (6) qts of oil and my car only holds (5). Called them on it and they said that's the way everybody does it now. More

by JIMALGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 20, 2023

Dealership Rating
Employee Rating

Still not resolved. We have brought the car in for the same thing twice and now have to bring it in again. So hard to keep taking time off work and being without a veh More

by sandystrong77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

April 18, 2023

Dealership Rating
Employee Rating

The service department does a great job on advising me of my Colorado's maintenance and needs. Great job. Appreciate the team! More

by MPTILLIS
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

April 09, 2023

Dealership Rating
Employee Rating

We have purchased many vehicles from this location. Always satsfied customers.Tom was Great to work with!! More

by v.armstrong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther

March 10, 2023

Dealership Rating
Employee Rating

Your labor is way to expensive. I had to call twice to get my car back. More

by TAELSNER1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guadalupe Contreras, Casey Smith

March 06, 2023

Dealership Rating
Employee Rating

All great, Truck went in as scheduled, I was kept updated, truck was washed and ready to go…. Great job by all.. More

by bob.west008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

March 01, 2023

Dealership Rating
Employee Rating

5 stars great service department and dealership Very friendly and helpful. Very happy with the service More

by Lrussell1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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