Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 18

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
201 Reviews

Dealership Experience

42 yrs, 2 mos

Industry Experience

42 yrs, 2 mos

Specialties & Trainings

gm training

4.7

201 Reviews

Write a Review

201 Reviews of Rex Franks

February 27, 2023

Dealership Rating
Employee Rating

Excellent customer service. I had a flat tire on the way to an appointment. I was able to make it to the dealership where they repaired he tire immediately m to get me on my way More

by marypaulsen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

February 23, 2023

Dealership Rating
Employee Rating

They were all great to work with. I was also done in a timely manner More

by caseybsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Guadalupe Contreras, Casey Smith

February 03, 2023

Dealership Rating
Employee Rating

Always prompt and courteous. The staff is friendly. Easy to schedule my appointments and accomodating. More

by MSIEBKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

Feb 08, 2023

Ed Morse Chevy GMC North responded

Thank you for your continued business we appreciate your business!

January 21, 2023

Dealership Rating
Employee Rating

Warranty work taken care of and appointment easy to make. Friendly and professional and easy to work with. More

by KENFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Benyo

Feb 08, 2023

Ed Morse Chevy GMC North responded

Thank you we appreciate your business!

January 21, 2023

Dealership Rating
Employee Rating

Always very friendly, very professional and do their best to explain the problem and fix it fast. More

by herroldjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher , Brandi Benyo, Casey Smith

Feb 08, 2023

Ed Morse Chevy GMC North responded

Jeff, thank you for your continued support we appreciate your business!

January 07, 2023

Dealership Rating
Employee Rating

Fast and very friendly people, they did great service and got me back on the road More

by greg_reininga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem

January 02, 2023

Dealership Rating
Employee Rating

service department is very friendly and timely. would recommend to anyone. it is very nice they wash your vehicle every time it is in for service. More

by dpaulus0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem

December 16, 2022

Dealership Rating
Employee Rating

Service advisors explain problem and fix in terms understandable to the customer. It makes you feel that you are receiving an honest evaluation. More

by dobbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Ed Morse Chevy GMC North responded

Thank you for letting us know about your experience, we appreciate your business.

Dec 30, 2022

dobbgolf responded

Great service.

December 06, 2022

Dealership Rating
Employee Rating

Brought my car in for a 4 wheel alignment and a problem with a door handle. Staff was courteous. The 4 wheel alignment was reasonably priced, but I was charged 139 dollars for diagnostics on the door handl More

by ptcline
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged:

October 18, 2022

Dealership Rating
Employee Rating

I worked with Deb I really liked her friendly style and her honesty! She kept me updated on my car that was ordered. It was a pleasure to work with her! More

by dfholst
Recommend Dealer
Yes

Other Employees Tagged:

Oct 21, 2022

Ed Morse Chevy GMC North responded

Thank you we appreciate your business

...
5
...

Dealership Inventory (250 Vehicles)

used 2018 Chevrolet Equinox car, priced at $13,677
2018 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 GMC Acadia car, priced at $53,690
2026 GMC Acadia
new
Glacier White Tricoat exterior
Automatic
All-wheel Drive
used 2024 Ford Edge car, priced at $28,470
2024 Ford Edge
used
Agate Black Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Trax car, priced at $26,540
2026 Chevrolet Trax
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
used 2024 Chevrolet Trax car, priced at $21,980
2024 Chevrolet Trax
used
Sterling Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 GMC Terrain car, priced at $39,078
2026 GMC Terrain
new
Summit White exterior
Automatic
All-wheel Drive