Rex Franks
Rex Franks at Ed Morse Chevy GMC North

Rex Franks | Page 18

Service Advisor

Ed Morse Chevy GMC North

2113 11th St
DeWitt, IA 52742

Contact Me
4.7
198 Reviews

Dealership Experience

42 yrs, 1 mo

Industry Experience

42 yrs, 1 mo

Specialties & Trainings

gm training

4.7

198 Reviews

Write a Review

198 Reviews of Rex Franks

January 21, 2023

Dealership Rating
Employee Rating

Warranty work taken care of and appointment easy to make. Friendly and professional and easy to work with. More

by KENFRAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandi Benyo

Feb 08, 2023

Ed Morse Chevy GMC North responded

Thank you we appreciate your business!

January 21, 2023

Dealership Rating
Employee Rating

Always very friendly, very professional and do their best to explain the problem and fix it fast. More

by herroldjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Deb Assenmacher , Brandi Benyo, Casey Smith

Feb 08, 2023

Ed Morse Chevy GMC North responded

Jeff, thank you for your continued support we appreciate your business!

January 07, 2023

Dealership Rating
Employee Rating

Fast and very friendly people, they did great service and got me back on the road More

by greg_reininga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo

January 02, 2023

Dealership Rating
Employee Rating

service department is very friendly and timely. would recommend to anyone. it is very nice they wash your vehicle every time it is in for service. More

by dpaulus0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem, Thomas Luther , Brandi Benyo

December 16, 2022

Dealership Rating
Employee Rating

Service advisors explain problem and fix in terms understandable to the customer. It makes you feel that you are receiving an honest evaluation. More

by dobbgolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2022

Ed Morse Chevy GMC North responded

Thank you for letting us know about your experience, we appreciate your business.

Dec 30, 2022

dobbgolf responded

Great service.

December 06, 2022

Dealership Rating
Employee Rating

Brought my car in for a 4 wheel alignment and a problem with a door handle. Staff was courteous. The 4 wheel alignment was reasonably priced, but I was charged 139 dollars for diagnostics on the door handl More

by ptcline
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandi Benyo

October 18, 2022

Dealership Rating
Employee Rating

I worked with Deb I really liked her friendly style and her honesty! She kept me updated on my car that was ordered. It was a pleasure to work with her! More

by dfholst
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Deb Assenmacher

Oct 21, 2022

Ed Morse Chevy GMC North responded

Thank you we appreciate your business

August 14, 2022

Dealership Rating
Employee Rating

Service department is excellent managers and detail department do excellent work and very easy to work with. More

by OLSONPAUL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: James Yarolem , Brandi Benyo, Jason Nantz

August 10, 2022

Dealership Rating
Employee Rating

Always a great experience with Rex. Friendly, easy to talk to and always wants to help.. More

by jdcmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 03, 2022

Dealership Rating
Employee Rating

Very kind and professional employees who didn’t pressure me or feel uncomfortable! One of the first vehicles I’ve purchased without major anxiety!!! I’d highly recommend this dealership to others! More

by auntdibehrens
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Luther , Casey Smith

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