Rex So | Page 2
Service Advisor
Five Star Subaru of Grapevine
2651 William D Tate Ave
Grapevine, TX 76051
I have been in the automotive industry since 2017. I have worked with EV vehicles and ICE vehicles. I love cars as it express our personality and style. I also have 2 dogs, Shiba Inus.
Read moreDealership Experience
3 yrs, 5 mos
Industry Experience
8 yrs, 9 mos
Languages Spoken
English
Korean
24 Reviews
Write a Review24 Reviews of Rex So
February 26, 2024
Currently driving my 3rd vehicle from Five Star Subaru, they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. they have remained good listeners and provide great personalized customer service! I am a very satisfied customer. More
Other Employees Tagged: Marcus Procter, Johnnie Taylor, Dyson Ellis, Mike Ohanesian, Deion Thomas
February 16, 2024
Rex, in the service dept, handled our extended warranty claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when claim. He was very knowledgable, professional, and thorough. He provided a loaner vehicle, which was desperately needed and had our car ready when promised. Five Star has earned our business! More
February 13, 2024
Initially was frustrated with service received but promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I promptly received a call from manager who went above and beyond to take care my car. He explained what happened and it was no fault of the service I received.I am happy that Jason, Rex and David all went out of their way to accommodate me and took care of everything for me. Thanks to 5 star Subaru! More
Other Employees Tagged: Jason Womack, David Earnest
February 11, 2024
Called go an as appointment, everything was setup and ready. Our Salesperson had arranged everything. ready. Our Salesperson had arranged everything. More
Other Employees Tagged: Derek Adams
January 06, 2024
The most convenient dealership to met with a dealer person, name's Kenneth Gaines Sr. We were dealt with him very smooth and very nice process. We got the car what we wanted and we got the best care fr person, name's Kenneth Gaines Sr. We were dealt with him very smooth and very nice process. We got the car what we wanted and we got the best care from him. Maybe next, we gonna get Wilderness! Thank you for the professionalism. More
Other Employees Tagged: Doug Laymon, Kenny Wilder, Kenny Gaines
November 18, 2023
I was grateful that Giselle was available to educate me on how to use all the features of my new car! She did a great job. on how to use all the features of my new car! She did a great job. More
Other Employees Tagged: Jakob Ritter, Joe Tareen
November 04, 2023
The service was great and the customer service was very helpful and professional. My sales person greeted me and chatted with me as well. Excellent experience helpful and professional. My sales person greeted me and chatted with me as well. Excellent experience More
Other Employees Tagged: Jeremy Matthews, Lauren Cano

