Rey Almonte | Page 102

Sport Mazda responded

Thank you for your great review. Aida Cabrera is an exceptional saleswoman and sets a high standard in customer service for the rest of our great sales team. It sounds like she provided a wonderful buying experience for you and made a great impression for herself and Sport Mazda. More and more customers are finding out we are not like other dealers and at Sport Mazda they will be treated the way they deserve and should expect from a customer-friendly dealership. I am so glad that you found us and your new Mazda. Wish you years of safe and fun driving and welcome you to our Sport Mazda family. Merry Christmas and Happy New Year from all of us. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for the wonderful review. It always makes the staff feel great when they hear that a customer really enjoyed and appreciated their efforts. Noel Ruiz is no exception. He is a hardworking young man who really loves his product and is passionate about letting his customers love it too. I am so glad you appreciated the buying experience. We have worked for a long time to refine our processes so our customers really feel special and are the best cared for in Central Florida. I am happy to know that you love your new Mazda 3 and happy to welcome you to our Sport Mazda family. Please enjoy your new Mazda and have an exceptional Christmas season. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for your review and for choosing Sport Mazda for your new Mazda (loved your photo). I am grateful that you let others know about the great job that Miguel Soto and Todd Williams did to make your buying experience special. It sounds like they made quite an impression on you and your family. We believe that every customer deserves our best and should expect that we will provide it every time. I know that you will enjoy your new Mazda. Wish you years of safe and fun driving. So glad that you are our customer and welcome to the Sport Mazda family. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

JDM, It was a pleasure to read your review and I am so proud to have you as our customer. Loyal customers are what make a successful dealership and It is always good to know that we have people like yourself that are members of our Sport Mazda family of owners. I am so sorry to hear about the accident. It is not an experience that anyone wants. I know that Kerwin Larocque was happy to hear you TRUSTED him to replace the new Mazda for you. And it was nice to know that he made sure that you received another great buying experience this time. Thank you so much for your review and for saying the nice things you did about both my Sales and Service Teams. Nick and Kerwin always appreciate the comments. I do too, and thank you for being our loyal customer at Sport Mazda. Have a wonderful holiday season and may it be a safe and happy one. Jay Mealey, GM/Owner

Sport Mazda responded

Armando, Even though you had to make all those visits to those other dealers, I am so very happy that you found your way to Sport Mazda. It is because of our customers that we have been the Number 1 customer-rated Mazda Dealership in the Nation for the last two years. And it is certainly because of reviews like yours that we will continue to do our best for our customers, our Sport Mazda family of owners. We really are a team here and you had some wonderful people on yours, Brian San Pedro, Rey Almonte, Stephanie Santiago and the other specialists that you did not see. Like Brian, they are all above and beyond people. The key is you found a fantastic Mazda, the CX-9. It is really a Premium vehicle at a not-so-premium price. Everything about it says luxury and quality and I know it is one of the most comfortable cars I have every driven. So I wish you years of safe and happy Mazda motoring in your new Mazda CX-9 and hope to see your Dad again for his next Mazda. So glad you are both in our Sport Mazda family and we all thank you for your kind recommendation of our dealership. Merry Christmas and Happy New Year. Jay Mealey, GM/Owner

Sport Mazda responded

Thanks so much for letting others know about your recent buying experience at Sport Mazda. Marilyn Santos will definitely be happy to know that you singled her out for the fine job she did for you. The key for us is that we always want customers TO GET WHAT THEY CAME FOR. It sounds like you did just that and, as you say, left happy with a car. I want to thank you again for this review and for being our customer. We are proud to welcome you as a new member of our Sport Mazda family of owners. JAY MEALEY, GM/OWNER

Sport Mazda responded

Karl, I appreciate so much your kind words and your purchase of your brand new Mazda CX-5 from Sport Mazda. I know that Pedro Blanco and Rey Almonte, your sales team, will be happy to hear that you were happy with the shopping experience they provided. I especially want to thank you recommending Sport Mazda to others. Thanx again for the review and I am so proud to welcome you the Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Angie, Thank you for choosing Sport Mazda for your new Mazda and then taking your valuable time to tell us about your visit. I am grateful that Israel Camareno and Rey Almonte made your buying experience enjoyable. I can tell that Israel was sure to LISTEN to you and then do everything he could to get you what YOU WANT. That is really the secret to our success. Great staff that absolutely care that our customers receive the service they should expect and deserve. I thank you again for the review, your purchase, and for recommending my dealership to others. Welcome to our Sport Mazda family. Jay Mealey, GM/Owner

Sport Mazda responded

Thank you so much for your review. It looks like Moms even know best when it comes to cars also. I don't know any owners who have not fallen in love with the Mazda MX5 Miata. If there is a car more fun to drive than the Miata, I haven't found it. Please thank you Mother for me and give her a very special present this Christmas. Tell her that we are proud of you too. Proud that you are our customer. On behalf all of the staff at Sport Mazda, especially Alex Stinvil (your salesperson) and I, we welcome you to the Sport Mazda family. Great photo. Jay Mealey, GM/Owner

Sport Mazda responded

Rapsmith, Thank you for coming to Sport Mazda for your new car. I hope that Miguel Soto made it easy for you to choose from the large inventory of quality used cars to find the one you really wanted. He must have made a good impression on you and I know he will appreciate that you recommended him to others. I want to thank you for this nice review and for recommending Sport Mazda also. Thank you for being our customer and we certainly appreciate your business. Please enjoy your car and enjoy years of safe and happy motoring. Jay Mealey, GM/Owner