Reynold Rodriguez | Page 3

I am writing this complaint regarding my recent visit to your service department, and I am very disappointed with the level of service I received. My experience was nothing short of a nightmare, and I would your service department, and I am very disappointed with the level of service I received. My experience was nothing short of a nightmare, and I would not recommend your dealership to anyone. During my visit, I encountered two managers who were extremely rude and unprofessional. They showed a complete lack of respect towards me and did not seem to care about my concerns. Their behavior made me feel unwelcome and uncomfortable, and I left your service department feeling frustrated and dissatisfied. I understand that dealing with customers can be challenging at times, but it is essential to treat them with respect and courtesy. As a customer, I expect to be treated in a professional and respectful manner, and this was not the case during my recent visit. I am writing this complaint to express my disappointment with your dealership's service and to inform you that I will not be recommending your services to anyone. If I could give your dealership zero stars, I would. I hope that you take my feedback seriously and take the necessary steps to improve the quality of service you provide to your customers. More

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The wait for services with an appointment is ridicules it took 20min. Before someone acknowledge me and 20 extra before car was pulled to the back .Bad Customer service and poor hygiene. The sign cleary says took 20min. Before someone acknowledge me and 20 extra before car was pulled to the back .Bad Customer service and poor hygiene. The sign cleary says no smoking but thats all the workers do ! More

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Everyone was awesome will definitely be back to buy another car for my son I the next couple months another car for my son I the next couple months More

by J9ACKER Verified Customer Verified Customer

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Excelente atención. Son personas muy diligentes, siempre están con la mejor disposición. Gracias por su excelente atencion Son personas muy diligentes, siempre están con la mejor disposición. Gracias por su excelente atencion More

by Jeison Naranjo Verified Customer Verified Customer

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Very nice place and clean, good people, Attitude I’m very impressed how they Talk to you impressed how they Talk to you More

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Truly one of a kind experience this dealership made it the easiest and fastest way to get the car I was looking for! Very nice and warm welcoming team full of professionals. the easiest and fastest way to get the car I was looking for! Very nice and warm welcoming team full of professionals. More

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They were very helpful & concerns with the technical aspect of the cause and the solution to the repairs as if the car was their very own cutting the price to wear we came to an agreement everyone in th aspect of the cause and the solution to the repairs as if the car was their very own cutting the price to wear we came to an agreement everyone in the service department on daily and my prayers 2 Prosper flourish a hedge of protection and to multiply More

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With an appointment check in process alone was 40 minutes. Long line, long wait, awful! minutes. Long line, long wait, awful! More

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Went in for an oil change which was done satisfactorily had another problem which was not addressed satisfactorily took a total of three hours, With an appointment had another problem which was not addressed satisfactorily took a total of three hours, With an appointment More

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I have been with Honda for over 15 years and so far your service is the best. Keep up the good work. service is the best. Keep up the good work. More

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