Reza Asnashari

Was a nice facility, employee were nice, promptly with delivery. A little miss communication with the wire payment as to a cashier check but everything worked out. delivery. A little miss communication with the wire payment as to a cashier check but everything worked out. More

by odalys.valdes94 Verified Customer Verified Customer

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The dealership managed to help me out with a trade in and also buying a car, I was out the dealership in no time. also buying a car, I was out the dealership in no time. More

by jr.andrade3 Verified Customer Verified Customer

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Excellent all the way through. ... Everyone from sales to finance and set up did a great job. ... Everyone from sales to finance and set up did a great job. More

by kheradmand Verified Customer Verified Customer

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Reza made my shopping experience of the Honda Ridgeline a great experience! I have been a Honda customer for years this my fourth vehicle. The financing they offer is one of the best. great experience! I have been a Honda customer for years this my fourth vehicle. The financing they offer is one of the best. More

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I Absolutely love Norm Reeves Honda! I’ve been leasing with them for years & I love getting my new cars every other year! Mr. Porter is absolutely amazing! I will always go to him for I’ve been leasing with them for years & I love getting my new cars every other year! Mr. Porter is absolutely amazing! I will always go to him for any car needs! Can’t wait to come back for my next baby! More

by xo.ccx3 Verified Customer Verified Customer

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Overall good experience. Reza was available and make it easy to buy our new car Reza was available and make it easy to buy our new car More

by anyaboikova Verified Customer Verified Customer

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Outstanding service. Reza had a great personality. He explained things in detail. I’m going to tell friends and family to buy their cars from him. Reza had a great personality. He explained things in detail. I’m going to tell friends and family to buy their cars from him. More

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Service was wonderful and staff customer service was exceptional and thank you for selling my car exceptional and thank you for selling my car More

by lhsshurondacox@gmail.com Verified Customer Verified Customer

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I hve a Honda dealer close to me however the driver to Honda Cerritos is so much worth it always willing to help n they dnt just sell u any car they help u get the car u actually want will most definitel Honda Cerritos is so much worth it always willing to help n they dnt just sell u any car they help u get the car u actually want will most definitely recommend 100% more amazingly i do recommend r sales guy Reza 🙌🏼goes out of his way to give u amazing customer service More

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Our experience with Honda Dealership in Cerritos Ca was - The sales portion of our experience with our Salesperson Reza Ashashari was amazing. He went above and beyond to make us feel comfortable and confide The sales portion of our experience with our Salesperson Reza Ashashari was amazing. He went above and beyond to make us feel comfortable and confident about the whole sales process. I bought my brand new car on a Wednesday. On the other hand , we are extremely disappointed with the Dealership, especially the service department. Within a couple of days (Sunday) my car started making a rattling noise. I called the dealer and I was transferred to the sales person who happened to be Reza. I explained the noise and I even video taped the sound and let him hear it, he was very concerned since it’s a new car. I was told to bring the car in on Monday it should be something easy to fix and I didn’t need an appointment since the car was bought less than 4 days ago. It should be an easy and quick fix. No appointment needed. It was anything but. My husband took the car in for me and I drove his car to work. My husband happened to be off that Monday. When the car was taken Monday morning the first thing that my husband was told was -if you don’t have an appointment we will not be able to see your car you need an appointment Mondays are our busiest days. You can leave it but it will not be seen till the end of the day. Opposite of what we were told. Then, Honda in Cerritos has no shuttle services or loaner cars, so basically you are stranded there. My husband called me to inform me of the situation and that he would have to Uber back home. I called and spoke to a manager, I’m not going to lie I was getting upset because that is not what we were told. Long story short, an employee drove my husband home and my husband was told that we will get a call later that day in regards to the car. Well that was a flat lie, no one ever called him or me. I had to call 4 times and never could get an answer/update of the car. I was told that Jonathan Romero Service Manager will be contacting me. Never happened. I understand that Mondays are busy but there’s a way to communicate with your customers and have empathy towards the situation. I didn’t pay Pennies for this 2025 Honda CRV, you want us to buy your cars but when there’s an issue there’s no hurry to communicate with us that’s xxxxxxxx. Needless to say the car ended up staying in the service center over night my husband ended up without a car, because I had to borrow his car to go to work. He took the day off because we were told the car would be ready, however he would have to get a ride to the dealer. Again, so disappointing, no shuttles. I finally heard from Jonathan Tuesday morning a little after 8:30 am, but I’m at work so the car will have to stay there til I get home. Not only did I get 3 more calls from Jonathan but I also got text messages from him. Oh so now you remember us. Jonathan informed me that the source of the noise was a defected hubcap that a rock got inside of. They replaced the hubcap and that was the fix of the issue. So basically my car was not seen at all Monday and it took less than an hour to fix the problem. Again very disappointed at this Dealership in Cerritos. More

by Claudia Verified Customer Verified Customer

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