Dealer Reviews
Cars for Sale
Dealer Log In
Rhoel Gray
234 Reviews
Hi, my name is Rhoel Gray, I am a service advisor at Germain BMW of Naples. I started with the Germain Motor Co. in March of 2007 as a service advisor at Germain Acura in Naples, FL. Under the guidance and mentorship of Joe Diclaudio, and my sincere commitment to creating memorable and unique customer experiences, Germain Acura was ranked as one of the top 5 dealers in the nation for customer satisfaction 5 years in a row. Once at the #1 and #2 position out of 272 dealerships nationwide. In March of 2012, I transitioned to Germain BMW. I am proud to be a part of the Germain Motor Co. and the Germain BMW family because the level of dedication and significance given to our customer’s happiness is unparalleled. When I’m not working I enjoy fishing, watching documentaries on The History Channel and spending time with my wife and our son. I look forward to meeting you, and having you as a client for life by attending to your service needs at the level of excellence you deserve and expect.
Read more234 Reviews
Write a Review
234 Reviews of Rhoel Gray
July 24, 2014
Second Visit From the greeting Rohel Gray, a representative asked me about my wedding. He remembered from my first visit that I was preparing for a wedding. Servic From the greeting Rohel Gray, a representative asked me about my wedding. He remembered from my first visit that I was preparing for a wedding. Service was well done. More
by polixus
July 23, 2014
Unprofessional Been going to Germain bmw of naples for over 3 years and have never had a bad experience until Rhoel was assigned to be my advisor. I tried to get cl Been going to Germain bmw of naples for over 3 years and have never had a bad experience until Rhoel was assigned to be my advisor. I tried to get clarification from him on an issue discovered with my car during an oil change and I was made to feel as if I was a huge burden on his time. Ultimately I feel he was not knowledgable on the topic and so my concerns were dismissed in a condescending manner. He ultimately gave me a snarky recommendation to take my car to another bmw specialist where I had been prior since "I trusted them so much." Felt like I was dealing with a child. More
by Bmw
Other Employees Tagged: Rhoel Gray
February 26, 2014
I always have a positive experience working with all staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is al staff encountered at this great dealership! Roel always takes care of me in service with previous vehicles (this is my 3rd 7 series). Flavio is always helpful and in the background where necessary. Greg was very instrumental in this latest aquisition, making this deal seamless! They all treat me with the utmost respect, courtesy, and professionalism. A pleasure to do business with all. Thank you! More
by dwtmjd
Other Employees Tagged: Flavio Galasso , Larry Brewer, Francesca Zupancic
February 15, 2014
Peter Martin and Mike Brin teamed up to assist in making the sale, with help early on from Greg Schneff. They were all professional, knowledgeable, patient and took extra time to answer all my questions, et the sale, with help early on from Greg Schneff. They were all professional, knowledgeable, patient and took extra time to answer all my questions, etc. All the staff at Germain has been wonderful. This dealership is a main reason for my second BMW purchase here. More
by danielstar
Other Employees Tagged: Paul Cullinan , Mike Brin, Tracy Costantini, Peter Martin
Dealership Inventory (437 Vehicles)
