Rhonda Cook | Page 18

Extremely accommodating to ensure I was taken care of on my schedule. Friendly and caring, excellent service. my schedule. Friendly and caring, excellent service. More

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Comfortable, clean waiting room. I've never been pushed to have more work done than I want I've never been pushed to have more work done than I want More

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Rhonda my service advisor is the best she always keep me informed on what's going on with my vehicle while being serviced. informed on what's going on with my vehicle while being serviced. More

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Rhonda Cook my service advisor and Steve in parts make this dealership run smooth as silk. I’ve been dealing with Rhonda Cook for years and discovered Steve in parts on my last trip. They both provide wor this dealership run smooth as silk. I’ve been dealing with Rhonda Cook for years and discovered Steve in parts on my last trip. They both provide world class customer service and are the Gold Standard. I traveled over a hour and a half, passing by multiple Toyota dealers because I know Rhonda Cook will get me in quick and shoot me straight with pricing and diagnosing my 2018 Tundra. If you want to be treated right make an appointment at Phillips Toyota and ask for Rhonda Cook. It will be the best decision you’ve ever made. More

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Rhonda was very polite and helpful. She kept me posted on the delay and was very professional. Also the waiting area was clean and comfortable. She kept me posted on the delay and was very professional. Also the waiting area was clean and comfortable. More

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Reliable, dependable and help me right away when I had an unexpected issue with my car. unexpected issue with my car. More

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I had my RAV4 in for service at Phillips Toyota yesterday. I’ve been in The Villages over 3 years and have been servicing my car there. While I was waiting I received a text message from their sale yesterday. I’ve been in The Villages over 3 years and have been servicing my car there. While I was waiting I received a text message from their sales dept if I was interested in trading my car in. They gave me a price range of what my car was worth. I responded with a figure that was higher and they accepted it. I met with Senior Sales Associate Shawn Ismani who made the process seamless. He was knowledgeable, polite, kind, listened to my needs and made the transaction happen. Shawn made this an overall fun experience. He turned me over to their financial manager Tom Pardo. Tom was such a pleasure to deal with. Knowledgeable, kind, answered all my questions. What a wonderful experience this was from start to finish. I am happy to be a part of the Phillips Toyota Family now. More

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Great service. Received good advice from service representative. Waiting area was comfortable and well maintained. Wait time was reasonable. Received good advice from service representative. Waiting area was comfortable and well maintained. Wait time was reasonable. More

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We were in and out very fast and the writers were right there if we needed them there if we needed them More

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From check in to check out my representative was great! I was kept up to date with the progress of my car through the new computer system. I was kept up to date with the progress of my car through the new computer system. More

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