Rhonda Cook | Page 22

Great Service ALWAYS Went in today for squealing sounds,Tech inspectected all four brakes,and,found rear brakes the culprit and worn. Had Rear Brakes replaced,serviced,tur Went in today for squealing sounds,Tech inspectected all four brakes,and,found rear brakes the culprit and worn. Had Rear Brakes replaced,serviced,turn rotors,R&R. Had front Brakes inspected,and cleaned and lubed as rear Calipers also. Had a Full Brake Fluid Flush service performed. Brakes are all QUIET and work fantastic again. A Big THANK YOU to Rhonda my Service Advisor for BEST Customer Service !!! A Big Thank you to my Tech #81350 also for Fantastic workmanship and service!!! Phillips Toyota always goes the extra mile to please the customers and perform great work ! Thank You to all,Bob Goudin,Eustis FL. More

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Rhonda went above and beyond to make this a great experience! All of the recommended services my Prius needed was explained clearly so that I could make an informed decision. It was also nice to se experience! All of the recommended services my Prius needed was explained clearly so that I could make an informed decision. It was also nice to see theme taking precautions during these times with face masks and spraying the interior of my car with disinfectant. Thanks for making me feel comfortable! More

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Best car-buying experience we’ve ever had Our salesman, Jamie Reed, and I first talked over a year ago. We continued to talk when I brought my old Prius in for service. Over the year I refined Our salesman, Jamie Reed, and I first talked over a year ago. We continued to talk when I brought my old Prius in for service. Over the year I refined what I wanted in a new car - the order and delivery was seamless and was helped along by theGeneral Manager, Tony Viero. We’ve bought several cars from Phillips and have always worked easily through the financing with Tim Moore. Last Monday, we noticed a couple of bubbles under the tinting and took it in to have it corrected - it was Jamie’s day off - one of the Sales Managers (sorry, can’t recall. his name) walked our new Prius through the process. The Phillips team pays attention to detail - we’ll continue to trust them with our vehicles. More

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I have been a customer of Phillips Toyota for 7 years now. Both for car service and new car purchase and I remain satisfied with them and the quality care they give me. now. Both for car service and new car purchase and I remain satisfied with them and the quality care they give me. More

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I recently had an acute need for service and was contacted by Rhonda. She was FANTASTIC! Took care of me immediately. Shared a recent similar problem and had me out of there very quickly! Phillip' contacted by Rhonda. She was FANTASTIC! Took care of me immediately. Shared a recent similar problem and had me out of there very quickly! Phillip's has a star in service, RHONDA. And a huge thank you to her. Mrs Robinson, no relation, was great contacting me with Rhonda. George Robinson More

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It was great...pleasant...friendly Leasing for the first time...Ashley Lake was very very helpful..explaining all the ins and outs....took a lot of his time to help us and get our price Leasing for the first time...Ashley Lake was very very helpful..explaining all the ins and outs....took a lot of his time to help us and get our price...same goes for the office staff....very happy More

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Fourth purchase treated like a king each time, Joe I've been a customer of Phillips Toyota since 2012 and purchased four new cars from Phillips. All the servicing I've had been done at Phillips and I' I've been a customer of Phillips Toyota since 2012 and purchased four new cars from Phillips. All the servicing I've had been done at Phillips and I've been pleased with the overall speed of the time spent there and whether it was scheduled on unscheduled. More

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Will always return for my next car. I have been buying/leasing from Phillips Toyota for 19 yrs. Wouldn't go to another dealer. Always extremely satisfied with their staff, service and ma I have been buying/leasing from Phillips Toyota for 19 yrs. Wouldn't go to another dealer. Always extremely satisfied with their staff, service and management. Jamie Reed was the best to deal with. More

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Closing made the deal not worth it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it Works with you and treats you like they really want your business . Spends the times necessary to make sure your happy with the car . AT THE END it was rush, rush and pushed the paper work which was selling contracts and nothing to do with car sales.After buying 13 Toyotas which I still have 3 I'm finished doing business with Toyota. In years gone by Toyota would never do business this way. I agree with other statements here that the closing is a pile on of paper work that you cannot digest in days much less minutes . Statement made while attempting to read the papers can not to be trusted , so sad that a great car company has let there dealers conduct business this way.............worse then the old used car lots when tire kicking was an inspection ! More

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I am pleased with my purchase of my 2019 Avalon. I was especially pleased with your salesman David Vallejo who was knowledgeable, helpful,courteous and a pleasure to negotiate with. He is a credit to I was especially pleased with your salesman David Vallejo who was knowledgeable, helpful,courteous and a pleasure to negotiate with. He is a credit to your dealership. More

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