Rhyan Johnson | Page 4

OUTSTANDING! We could not be happier with the Jim Ellis experience. Everyone at your Dealership was extremely knowledgeable and we did not feel at all pressured. We could not be happier with the Jim Ellis experience. Everyone at your Dealership was extremely knowledgeable and we did not feel at all pressured. Seth was our original contact and lead us to Anjanie who made it a pleasure! She was wonderful to work with as well as every member of your team. We will certainly highly recommend Jim Ellis Mazda to our family and friends. Rhyan was great with the paperwork and finance advise. P.S. I am probably going to contact Mia in the near future...I probably have a number of areas that I might need her help with...I must say that I am a little timid about pressing buttons and controls and I am sure she will be a great help. We LOVE our new CX-50 and so does everyone we have showed it to...it's a BEAUTY! More

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AJ was fantastic, very attentative, and really listened to help me locate the car I was looking for. Before I even walked in, she already had keys to vehicles that I was interested in that I had not previo to help me locate the car I was looking for. Before I even walked in, she already had keys to vehicles that I was interested in that I had not previously stated. The team overall made buying experience really easy. More

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The Best Mazda dealership in town with the most genuine, knowledgeable, professional and honest staff. knowledgeable, professional and honest staff. More

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Amazing, ten out of ten, would highly recommend. Slay the house boots down Houston. Period. Slay the house boots down Houston. Period. More

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Wonderful services. I appreciate your kind support and quick procedure. I’m not good at speaking English but they are very friendly and kind. If they speak more slow an I appreciate your kind support and quick procedure. I’m not good at speaking English but they are very friendly and kind. If they speak more slow and easy word, it will be more great! More

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Anjanie was amazing! !! Made the car buying process easy and a breeze for me! thank you so much!!!!! !! Made the car buying process easy and a breeze for me! thank you so much!!!!! More

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Derrick was knowledgeable, professional, and a pleasure to work with. Do your research on the current market and reach out to him once you know what you need. to work with. Do your research on the current market and reach out to him once you know what you need. More

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Good customer service. I felt taken cared and appreciated. I recommended them before and will not hesitate to recommend them again ! I felt taken cared and appreciated. I recommended them before and will not hesitate to recommend them again ! More

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We had a wonderful experience. They really took their time with us. I left feeling very confident that we had made the best decision in our purchase. They really took their time with us. I left feeling very confident that we had made the best decision in our purchase. More

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Our car buying journey began in October 2023, when we started test driving different models, including the CX90 PHEV at Jim Ellis. Noel took us on a test drive and respected our time by not forcing a num started test driving different models, including the CX90 PHEV at Jim Ellis. Noel took us on a test drive and respected our time by not forcing a numbers conversation at his desk after the test drive, since we were still in the shopping phase. Over the next couple of months as we continued comparison shopping, Noel would check in to see if we were still in the market, without being overbearing. December arrived, and we were finally set on leasing the CX90 PHEV, so we requested quotes from different Mazda dealerships over email/text Noel and his manager, Conley, provided detailed quotes with all fees listed, as we requested. I appreciated their willingness to answer all my questions over email/text, such as pricing for gap insurance and whether their F&I department accepted MSDs. Ultimately, Noel and Conley recognized they were dealing with educated buyers, so they presented a competitive offer for us to move forward. Heads up: the dealership won't take deposits to reserve a vehicle already on the lot. To his credit, Noel was upfront about this when we asked during the online negotiations and mentioned there were options to sign electronically, but we preferred to close the deal at the dealership once we were back in town at the end of the month. The car we had originally negotiated on ended up selling before we made it back to the dealership, but after a little back and forth, Noel and Conley were able to honor the same pricing on an alternative option I appreciated Daryl, the GM, coming by to thank me for my business as I was waiting to wrap up the deal. Shout-out to Mia for a quick onboarding process and Rhyan in F&I for running the numbers on a complicated deal! Thanks to the whole Jim Ellis staff (especially Noel and Conley) for their efforts to earn our business! More

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