Rhyan Johnson | Page 5

Sagar Patel was excellent and he helps us to trade the old Mazda 3 and purchase the Mazda CX30. old Mazda 3 and purchase the Mazda CX30. More

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We had a great experience. Sagar is amazing, very competent and always available to answer any questions. We strongly recommend him! Sagar is amazing, very competent and always available to answer any questions. We strongly recommend him! More

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Anjanie and Bruno were awesome in working with us on the price of a used Mazda 3. Anjanie also kept us updated on status of the vehicle and even jumped in to help detail the car so we could take it home tha price of a used Mazda 3. Anjanie also kept us updated on status of the vehicle and even jumped in to help detail the car so we could take it home that evening. A great experience! More

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Compared to my previous purchases it was an easy process. I bought a CX5 Turbo Premium and they were able to get me out of my 2022 CX30 Turbo Premium early. I snagged that 0apr and also got maintainence (oil I bought a CX5 Turbo Premium and they were able to get me out of my 2022 CX30 Turbo Premium early. I snagged that 0apr and also got maintainence (oil changes), road hazard protection(for my wheels), term care (brakes, rotors, tubes) and gap coverage. An easy process and a great team to work with! Highly recommend! If you are looking for a knowledgeable product specialist and a great deal, ask for me Sagar :) More

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Derrick was great, very knowledgeable of the car. He was also very courteous and pleasant to work with. He was not sneaky like salesman can be. Need to hire more Finance agents, there was a very He was also very courteous and pleasant to work with. He was not sneaky like salesman can be. Need to hire more Finance agents, there was a very long waiting time to speak with finance. More

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I honestly dread car shopping because of my experiences in the past. It seems inevitable that there will be excessive wait times, evasive answers, frustrating back and forth over the price, double sales ta in the past. It seems inevitable that there will be excessive wait times, evasive answers, frustrating back and forth over the price, double sales talk, unwanted dealer add-ons and confusing paperwork. This was not my experience with Sales Consultant Noel Bernard. He made eye contact, listened to me, understood my needs and worked to get me the best price for my trade in and the car I was purchasing. He was respectful and truly seemed to care about my needs. Noel, and other Jim Ellis staff including Ryan Johnson, the Finance Manager, and Bruno Nakamura, the Sales Manager, were straight forward and transparent with pricing, and NO dealer add-ons. I could understand every fee, and all were appropriate. They even provided me a car on the lot that had more options for the same price as one I wanted with minimal options but was in transit. They were generous which is a word I have never used with a car dealership. The only area that can improve is the overall time it took for the paperwork to be completed but this could have been delayed because they were short staffed. Noel, Ryan, Bruno, and Jim Ellis are recreating the experience all want in a car dealership, one of trust, respect, and care. Thank you! More

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Overall, I had a very good experience. No pressure from dealer to buy and the sales staff was willing to negotiate a fair deal. I have bought 4 new cars in my life, I can say my experien No pressure from dealer to buy and the sales staff was willing to negotiate a fair deal. I have bought 4 new cars in my life, I can say my experience with Jim Ellis Dealer has been the best one. More

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We just purchased our third Mazda with Jim Ellis, and each time the experience has been excellent. Noel Bernard took exceptional care of us. He worked around our demanding schedules and was communicative each time the experience has been excellent. Noel Bernard took exceptional care of us. He worked around our demanding schedules and was communicative throughout. He listened to our needs and quickly got answers to our questions. Rhyan in finance was kind, knowledgeable and helped us identify to best route for us in terms of warranty. He explained the paperwork and his good humor even made that painless. We plan on recommending the professionals at Jim Ellis to anyone we know in the market for a vehicle. Plus the showroom is bright and sunny with comfortable couches and waiting areas and a plethora of snacks and drinks available to customers. More

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We had an Excellent experience with AJ she was very patient an informative an very orient to detail she knew her stuff I love great customer service evreryone was nice an professional.An I alive my Maz patient an informative an very orient to detail she knew her stuff I love great customer service evreryone was nice an professional.An I alive my Mazdas CX-5 More

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Anjane was great and so was her entire team. I had a special case and they were able to give me exactly what I needed. I had a special case and they were able to give me exactly what I needed. More

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