Rhyan Johnson | Page 8

My experience with Jim Ellis Mazda was great! Chase was very helpful, a straight shooter and worked with me to view multiple vehicles. I came in for a Mazda CX 30 but opted for a CX 5. Chase was Chase was very helpful, a straight shooter and worked with me to view multiple vehicles. I came in for a Mazda CX 30 but opted for a CX 5. Chase was knowledgeable about the vehicles and helped me narrow down the decision. Rhyan helped me out greatly with financing and putting together the package I wanted. I felt well attended to and would return to this dealership. More

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I just purchased a cx5 here and it was such a great experience. The dealership itself is so nice. Everyone that works there is super welcoming and very patient with you. If you’re in the market for a M experience. The dealership itself is so nice. Everyone that works there is super welcoming and very patient with you. If you’re in the market for a Mazda I definitely recommend coming to this one. More

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Conner and the dealership provided Professional, Fair, and Flexible customer service. Would recommend this Mazda dealership and Conner to others and Flexible customer service. Would recommend this Mazda dealership and Conner to others More

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Great reception and attention to my needs and informative and interesting drive of the new to me vehicle. and interesting drive of the new to me vehicle. More

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They always treat you like family! We have bought 9 cars over the years through them and they’re always very welcoming, in every department We have bought 9 cars over the years through them and they’re always very welcoming, in every department More

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NOT HAPPY with post-sales service. Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone t Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone to makle it stop ringing then hangs up on me (three times). Left multiple messages at different numbers. SERIOUSLY FRUSTRATED THAT NO ONE IS AVAILABLE IN THE MIDDLE OF THE DAY ON A THURSDAY. I don't know what is going on at that dealership but this is entirely unacceptable. I would NEVER have paid this much money for a car from Jim Ellis if I'd known I couldn't speak to anyone. Sorry I bought the car BECAUSE OF THE TERRIBLE SERVICE!!! More

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Conner was kind, courteous, and professional. He instantly put me at ease and I enjoyed working with him. Rhyan with the finance team was equally kind and professional. One of the best car buy He instantly put me at ease and I enjoyed working with him. Rhyan with the finance team was equally kind and professional. One of the best car buying experiences I’ve had. More

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Always a great experience in Jim Ellis Mazda! I wouldn’t purchase a vehicle anywhere else. purchase a vehicle anywhere else. More

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Rhyan Johnson was very good, and so was the Finance Manager. Bruno said no way would I be there for three hours to get the purchase transacted, but yet - I was there three hours even after having done Manager. Bruno said no way would I be there for three hours to get the purchase transacted, but yet - I was there three hours even after having done some preliminary paperwork ahead of time. That's the only thing behind a 4 star rating as opposed to 5 star. More

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Awesome experience and would highly remind it to anyone that is looking for a vehicle. that is looking for a vehicle. More

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