Ric Koresky | Page 31

Very Happy New BMW Owner I just bought my first BMW and it was a very positive experience. Chris Lykins was great to work with. He is very knowledgeable, professional, and hel I just bought my first BMW and it was a very positive experience. Chris Lykins was great to work with. He is very knowledgeable, professional, and helpful. He's also very straightforward and doesn't play games to make a sale. His communication and followup is excellent. He was very generous in helping me out when I sold my previous car and in helping me get a few things worked out with the new. I moved from Lexus where I felt the service was good but I can tell the BMW Store will be even better. I am very happy to recommend Chris and the other staff that I worked with as they were all wonderful and helpful. More

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EXCELLENT Car-Buying Experience! First-time BMW buyer. Purchased through Chris Lykins, who is the most knowledgable associate I have talked to with regard to vehicle purchases. He was First-time BMW buyer. Purchased through Chris Lykins, who is the most knowledgable associate I have talked to with regard to vehicle purchases. He was courteous, personable, and very thorough as we went through the entire process. Ric, the sales manager, and Connor, the gentleman who helped with the financing steps were also very helpful. The dealership, as a whole, benefits from specializing only in BMW and Mini, which helps them provide a high level of service, but this dealership has quality people working throughout their buildings. I had other car brands in mind prior to meeting Chris and working with The BMW Store, and now I am proud to say I am one of their customers. More

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Amazing BMW Dealership! Absolutely loved the car buying experience. Very friendly people, great to work with. Chris Lykins is amazing. He was knowledgeable, friendly and avai Absolutely loved the car buying experience. Very friendly people, great to work with. Chris Lykins is amazing. He was knowledgeable, friendly and available any time to answer questions and help. I will never go to another BMW dealer as long as I am buying BMW's. Highly recommend this dealership. Manager Rick is also fabulous! Friendly and helpful. More

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Terrific Experience and Outstanding Team Beginning with our first visit to consider owning a BMW and continuing through our test drive, decision, selection, order, and delivery visits, we had Beginning with our first visit to consider owning a BMW and continuing through our test drive, decision, selection, order, and delivery visits, we had one satisfying experience after the other in working with our Client Advisor, Chuck Wiener, and the other members of The BMW Store staff. Each one is knowledgeable, professional, welcoming, helpful, and attentive. Chuck has been great about keeping in touch with timely follow-up and follow-though, along with keeping close track of all the details of our purchase. He sincerely wanted us to be totally pleased with our purchase experience and with our new car. The dealership facility itself looks high-end, complimenting its cars and services. Our new X5 is stunning! We look forward to our ongoing relationship with The BMW Store and with Chuck. More

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Get your BMW here !!! Our decision went from BMW back to Mazda because of a dealership near us.Then we decided to check few more BMW dealers through calls and visit them ( Our decision went from BMW back to Mazda because of a dealership near us.Then we decided to check few more BMW dealers through calls and visit them (even though they are a little far away). When we visited The BMW store, it was very welcoming even though we were not dressed for a occasion. We decided on X3 and had specific requirements.Chris listened to what we wanted and the team suggested options that will increase the resale value of our car just in case. They had one slot and were willing to wait a couple of days for us to decide before they put in their order. The finance department was very helpful, else our BMW dream would still be a dream. We were updated on the progress of our car by Chris via email and calls. When we went to take our car, it was waiting on the front for us with a bow. The whole process was a smooth experience. Definitely recommend The BMW store, Cincinnati. More

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Happy Day!!! Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow Chris was great in guiding us through the entire buying and delivery process. Chris helped with advice in designing the car and information to follow the process from production to delivery. What a great experience to watch on the computer as our new car went from production, to delivery on the dock in Germany, to shipment on the freighter, to docking in the US, to delivery to the showroom. Chris was patient and very helpful in explaining all the working of our new 4 Series retractible hardtop convertible at delivery time. He made it so easy to understand there has not been a need to rush to the manual to figure out how something works. It was a "Happy Day" when our car was delivered and we spent time with Chris learning all the functions. Everyday that we drive the car is another "Happy Day". More

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Best Dealer, Best Price, Best Customer Service Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, Chris Lykins and Ric was very helpful in getting us our first BMW 428i. Chris helped us all the way from selecting the right car features to closing, and also help with requesting the license place. He is a very knowledgeable sales person and very pleasing to work with not only during the sale process but also post sales. I strongly recommend Chris for your next BMW. I Strongly recommend Chico Robinson without which I probably wouldn't have bought this car. He is the best person I have seen who not only helps you buy your dream car but down to earth and helps you decide what is good for you without any personal gain. It is very hard to find people like Chico Robinson specially in Sales, Thank you Chico Robinson for all the help and support. I worked with Conor(finance) during the closing process and closing was very smooth without any issues or "Sales Tricks". If you are trying to buy/Lease BMW then above mentioned team is the best set of people you can ever get. More

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New 335i to Replace My 15-Year-Old-from-New 328i Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were Chris Lykins' whole approach meant we had an excellent purchasing experience, and he did have to be very patient since it was two years before we were ready to buy the vehicle! He gave us a great day in early 2012 when we visited to test drive the then new F30 3 Series, but it wasn't possible to specify the vehicle we wanted so we waited. We'd enjoyed how he'd looked after us so well that when the time came for us to buy a few months ago we called him up even though there are several BMW dealers much nearer to us. He's a real enthusiast himself who cares about the cars and it was clear that our experience really mattered to him. Our order was arranged over the phone/email and using his knowledge he was able to find a production slot 6 weeks earlier than our local dealer. He helped us track the production and transportation, we had a very enjoyable afternoon picking up the car 6 weeks later, and he continues to check we're happy with everything (there are a couple of very minor issues that need sorting). We also enjoyed our brief dealings with Ric Koresky and Conor O'Somachain, who also made us feel very welcome. We love the car and it's been a great experience - and we were back a week later to test drive the new Minis... More

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Best Purchase Experience I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exci I want to whole-heartily thank the staff of the BMW Store in Kenwood, especially Chris Lykins, for making the purchase of a new car pleasant and exciting. From the first moment of contact and throughout all transactions, we felt confident and secure of the service and quality we were receiving. Chris expertly attuned to our family's individual wishes and needs. All of my communications were responded to immediately. Chris's follow-up occurred on our terms exactly as we requested; thus, pressure-to-buy was not experienced, which was not the case of other dealerships. Questions were completely and honestly answered, and promises and predictions were accurate. Extra work on Chris's part resulted in a larger than previously quoted trade-in price on the day of the sale. These extra dollars could have easily gone to someone other than us - I thank Chris for getting the best price right up to the last minute and even after the new car transaction was complete. Adequate time was allotted and patience demonstrated so that I left the BMW property feeling confident about the use of the new car's many fabulous functions. Chris kindly came to our home the next day and coordinated the vehicle to operate with the garage door. Without exception, every facet of this purchase far surpassed any previous interaction with any dealership. The same professionalism, confidence, fairness and honesty was exhibited by Conor o'Somachain, Business Manger, and Ric Koresky, Manager. I have been a Lexus owner for 14 years - driving the new BMW is unparalleled. I sincerely appreciated the service and automobile you provide! More

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Purchased 2015 BMW X3 The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently wit The team at the BMW Store was a great pleasure to work with when purchasing my X3 this past April. Chuck, as a new associate, worked diligently with me to make sure we were on the same page with all specifications for the custom order. He reached out several times during the sales and delivery process to update me on the status of the vehicle. In addition he accepted all my calls regarding inquiries on options and was effective at explaining their additional value. Ultimately, I had ordered a highly customized vehicle and it was delivered on time and it was an exact match to my intentions. My type A personality was met at every turn and this is a testament that the BMW Store is a great place to purchase a vehicle. Ric manages his team well and Connor was able to set up financing quickly for my lease while having a great conversation. More

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