Ric Koresky | Page 32

It was time for me to go from a Mini Cooper to a BMW! The minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealershi minute I walked into the dealership and was greeted by Susan my ease of transition was incredible. Everyone I came into contact with at the dealership made my experience simple, fast and excellent service. Once all the details were done I explained I needed to get my car on a specific day and Susan made sure it happened. Kudos to Susan, Rick and Chico. Absolutely would recommend this dealership. More

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Our family bought our second BMW from the BMW Store recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He lis recently. My wife got an X3 last year and I picked a 528 this year. We bought from Chris Lykins both times. Chris was a true professional. He listened to what I wanted and then made suggestions. Once we built a common vision he worked tirelessly to produce the car I wanted at a great value. I never felt like I was being sold. My experience felt more like he was advocating in my best interest to deliver the right car for me. He was fun to buy from and made me feel like I was buying from a friend and that's pretty much how it turned out! Chico Robinson extended another personal touch that enriched my experience. Chico and I talked like we were sitting on his front porch sipping ice tea. I felt right at home. We swapped stories and shared laughs all the while Chico worked out the financial details. He was genuinely interested in connecting with me and making what is usually an unpleasant aspect of car buying enjoyable. They took my money and I thanked them for it--go figure! Last year when inked the deal for the X3 Chris arranged for us to pick it up from the BMW factory in South Carolina. We were treated like long-time prestigious customers--which we are becoming! They put us up in a nice hotel, fed us well and then let us go wild on the BMW test track with professional trainers and some fine cars. We learned how to drive better, under more control and then got the green light to learn what the "Ultimate Driving Machine" is all about. It was amazing, exhilarating and we won't forget it--ever! I have been hooked on BMW cars since I rented an old 5 series in Germany in the 90's and hit the autobahn! The buying experience at the BMW store hooked me too. It was a different then driving flat-out but still an enjoyable "Ultimate Buying Experience". Thanks for the memories! More

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Paul was very professional and knowledgeable about the vehicles. I appreciated the extra research he did of the cars available and I never felt hounded to buy on the spot. I also liked the fact that no on vehicles. I appreciated the extra research he did of the cars available and I never felt hounded to buy on the spot. I also liked the fact that no one there tried to sell the extra warranties etc. that some dealerships want you to buy. More

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I had found the car I was interested after searching dealerships in the area. I emailed Susan who promptly got back to me regarding the car and price. Was at the store the next morning and it was sitt dealerships in the area. I emailed Susan who promptly got back to me regarding the car and price. Was at the store the next morning and it was sitting in front, ready for a test drive. Susan and Ric worked with me on price and trade and I felt like they were going the extra mile to make the deal happen. Chico was excellent as well, having all the paperwork prepared ahead of time so we were in and out of the finance office in less than ten minutes. A great team and a great experience. I also purchased some accessories (roof crossbars etc...) and was thrilled that they were in stock and no need to order. The parts department followed the same excellent service example. More

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I had the best car buying experience at BMW Store! They offer 5-star, exceptional customer service. Chris Lykins, Client Advisor was very helpful and informative. He exceeded my expectations by answering a offer 5-star, exceptional customer service. Chris Lykins, Client Advisor was very helpful and informative. He exceeded my expectations by answering all my questions; being attentive; and making the process so seamless. He is very knowledgeable of the features of the different models. I absolutely love my 320i. This is my first BMW. And I must say BMW is more than a car. It is an experience! More

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The 5 series car I wanted was unusual and not available in the US; Susan and her manager Ric immediately checked for ordering those specs on a new car and had it made and delivered in 7 weeks, beautiful an in the US; Susan and her manager Ric immediately checked for ordering those specs on a new car and had it made and delivered in 7 weeks, beautiful and ready to drive away. Susan stayed in contact just enough to keep me informed, but not too much or too often. She and everyone at the dealership have been great to work with. Even as a new order I got a discount, and the manager added another discount that started after I ordered the car! The sales people including Susan have checked to make sure the car is performing well (by far the best car I have owned) and to make sure I understand all the details of the car, the idrive, etc. Thanks again for the whole experience, and the car. More

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This was our first experience with BMW. It was the best car buying experience we have ever had. We were given plenty of time to test drive various models and Chris reviewed the numerous options on the mode car buying experience we have ever had. We were given plenty of time to test drive various models and Chris reviewed the numerous options on the model of our choice. I didn't feel the pressure to buy that I felt when making other car purchases. We spent more money on this car then any other car we've purchased but we were so comfortable with the car and the way Chris handled the transaction, it was really easy. Chris has been great following up with us to make sure we are happy and have all of our operational question answered. We are happy BMW store customers More

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Chris could not have been more helpful. He made sure that the whole process went smoothly, took the time to explain and demonstrate everything about the car and offered to meet with me again(knowing that aft the whole process went smoothly, took the time to explain and demonstrate everything about the car and offered to meet with me again(knowing that after driving the car for awhile I would have more questions!). I was very happy with my experience. More

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Dean was great the whole way through our experience. He Dean was great the whole way through our experience. He answered all of our questions straight forward with a matter of fact approach. He offered a Dean was great the whole way through our experience. He answered all of our questions straight forward with a matter of fact approach. He offered all options so that we could explore what would be best for our needs. In the end with Dean's guidance, I/we ended with the exact car we wanted, a car that is so much fun to drive and that is beautiful! More

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Dean Stathes was a very friendly, knowledgeable and helpful. I did not feel any pressure to buy, he did not act as a salesperson, rather as an expert on this type of cars. All other staff that was invo helpful. I did not feel any pressure to buy, he did not act as a salesperson, rather as an expert on this type of cars. All other staff that was involved was also very friendly and easy to communicate. So far so good and I absolutely love my car! More

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