Ricardo Andrade | Page 6

good experience very helpful but not pushy did best to show only what we wanted went out of their way to be helpful and very friendly had very good service very helpful but not pushy did best to show only what we wanted went out of their way to be helpful and very friendly had very good service More

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Friendly staff Staff was very friendly and easy to work with. This was by far the best and fastest experience I’ve ever had when buying a vehicle. Staff was very friendly and easy to work with. This was by far the best and fastest experience I’ve ever had when buying a vehicle. More

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It had its momentsd I arrived at McLarty Nissan at a preselected appointment time with Doug Steele. I should have made my appointment with a Car Saver specialist (Walmart I arrived at McLarty Nissan at a preselected appointment time with Doug Steele. I should have made my appointment with a Car Saver specialist (Walmart), there was a bit of confusion on what I had as far as benefits from McLarty for being a Walmart Associate. I had to go back to Walmart Home Office so I could find my discounts as Doug stated discounts were not available for Unlimited Warranty. I called Car Saver, they made contact with Rod Ayers. Rod contacted me and then met me at Nissan. I explained the situation, I handed my printed details of my discounts and Rod advised Doug on the details of the discounts. I was shown two vehicles, I chose one over the other but really wanted a vehicle that was on the McLarty Internet Sales, I Ricardo that I wanted to see the vehicle and he left for about ten minutes and he returned to say the vehicle was unavailable. As I was waiting for him to return I had submitted to the Internet sales, requesting availabiltiy of the vehicle. After Ricardo stated it was sold, I received an email stating it was available. I was a bit confused then upset as I felt I had been lied to. I called Rod, he apparently called Ricardo as Ricaro stated the vehicle was on another lot. Rod came over again to speak to me. I know people are busy so I appreciated Rod coming to see me. Rod explained how the vehicles are spread out on the McLarty lots and that Ricardo was told it was "sold" but in fact the other lot was not being truthful. To me that is an internal issue that should be fixed within McLarty. After all was said and done, my experience was harrowing at moments but speaking to Rod helped. Honestly, some of what I have heard about McLarty's negative experiences for Walmart Associates happened but I hope they will become better in the future. I did not receive the gift cards Rod told Doug I should receive. So maybe I will at a future time. One more thing, Ricardo should probably not be taking personal calls while working with individuals, as I was not an huge spender, I still wanted to feel like I mattered. I do like me vehicle, thank you for that! More

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My expierence was great, the people were very nice and helpf I gave an excellent review because the staff is very helpful, extremely nice, and very good at helping find the perfect car to fit your needs I gave an excellent review because the staff is very helpful, extremely nice, and very good at helping find the perfect car to fit your needs More

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Friendly and knowledgeable Associates were very helpful and made you feel welcome and at home. Would highly recommend them. Was not high pressure which I appreciated and made me Associates were very helpful and made you feel welcome and at home. Would highly recommend them. Was not high pressure which I appreciated and made me willing to come back after the initial visit. More

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Customer Service Knowledgeable staff. Answered all questions that were asked. Helped us find what we were looking for. Treated us like family. Finance put us at ease s Knowledgeable staff. Answered all questions that were asked. Helped us find what we were looking for. Treated us like family. Finance put us at ease signing the papers. More

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Excellent Good service and good prices and friendly sales ,great attention, good brands of cars excellent service of delivery ,with excellent variety of cars Good service and good prices and friendly sales ,great attention, good brands of cars excellent service of delivery ,with excellent variety of cars for what the customer needs. More

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Great people This dealership has great employees. Our experience was great. Everyone was very professional, friendly and made sure we were comfortable while we w This dealership has great employees. Our experience was great. Everyone was very professional, friendly and made sure we were comfortable while we waited. We will definitely use them again. More

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I purchased a car. This was the second car I purchased from Ricardo Andrado and he was courteous and helpful both times and I asked for him to show me the last car I pur This was the second car I purchased from Ricardo Andrado and he was courteous and helpful both times and I asked for him to show me the last car I purchased recently. More

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Ricardo was very easy to work with We bought of first Nissan and had a pleasant experience. Ricardo was very helpful and informative. The process was easy. Ginger was great and made We bought of first Nissan and had a pleasant experience. Ricardo was very helpful and informative. The process was easy. Ginger was great and made it easy to do all the paperwork. More

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