Ricardo Dominguez | Page 2

Town East Ford responded

Thank you for sharing your experience. We are truly sorry to hear about the issues you faced during your visit. It’s concerning to hear about the vehicle sale situation and the impact it had on your credit. This is certainly not the standard of service we strive to provide. We understand your frustration and would like to address your concerns directly. Please contact Eddie Almodovar, who is dedicated to resolving such matters, at Ealmodovar@vtaig.com. Eddie will be able to assist you with finding a resolution. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right.

Town East Ford responded

Thank you for sharing your experience! We're thrilled to hear that you had a positive experience at Town East Ford and that Eddie and Ricardo provided you with helpful and truthful service. It's fantastic that they went above and beyond to ensure everything was taken care of, even after the car was delivered to your house. We'll be sure to pass along your kind words to Eddie, Ricardo, and the rest of our team. Your satisfaction is our priority, and we appreciate your feedback. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

Town East Ford responded

Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways. Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family. Thank you again for choosing Town East Ford!

Town East Ford responded

We're thrilled to hear you had a top-notch experience! It sounds like Ricardo truly went above and beyond to answer all your questions, provide detailed information about your new vehicle, and ensure a smooth delivery process. At Town East Ford, we take pride in our customer service, and Ricardo exemplifies that commitment. Thank you for choosing Town East Ford, and congratulations on your new vehicle!

Town East Ford responded

We at Town East Ford are delighted to hear you love coming here! Knowing we consistently take good care of you makes our day. We strive to create a welcoming and positive experience for all our customers, so your enthusiasm for Ford and our dealership is truly rewarding. Highly recommending us to others means the world to us! We appreciate you spreading the word. Thank you again for choosing Town East Ford and for recommending Ford. We look forward to seeing you again soon!