Ricardo Fraticelli

Efficient and friendly. Easy to work with, and easy to contact if you need assistance Easy to work with, and easy to contact if you need assistance More

by juben50 Verified Customer Verified Customer

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They were friendly, knowledgeable and, courteous. My sales rep PJ is great recommend you talk with him. Very clean facilities My sales rep PJ is great recommend you talk with him. Very clean facilities More

by webmaster40 Verified Customer Verified Customer

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Ricardo was present and listened to my request. Provided prompt service. The overall staff communication was team oriented and provided me with a detailed agreement. Provided prompt service. The overall staff communication was team oriented and provided me with a detailed agreement. More

by carefreda Verified Customer Verified Customer

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Villages Subaru is a very easy dealership to do business with. Ricardo is a wonderful salesman that will not only work to find the right vehicle for you but will make sure that the transaction and entire p with. Ricardo is a wonderful salesman that will not only work to find the right vehicle for you but will make sure that the transaction and entire process is a great experience. This dealership understands the customer and will make sure that there is no crazy pressure or price games. More

by ssherbak24 Verified Customer Verified Customer

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We purchased a used vehicle at Villages Subaru. Salesman Ricardo was awesome! Finance seemed quick and easy. We took delivery same day. We had to move money around and would bring the 5k check the Salesman Ricardo was awesome! Finance seemed quick and easy. We took delivery same day. We had to move money around and would bring the 5k check the next day, WHICH WE DID. My check cleared through my bank. We sign a paper staing that if we DID NOT bring in the check, that it would be automatically withdrawn A few days later I look into my checking account and they withdrew another 5k from account leaving me overdrawn! We are now on day 2 of trying to get 5k returned! This is not an easy task! DO BETTER VILLAGES SUBARU! Finace dept 0 stars. More

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Everyone that we came in contact with were very courteous and attentive. The paperwork was explained to us in a manner that was easy to understand. and attentive. The paperwork was explained to us in a manner that was easy to understand. More

by snlcrowl Verified Customer Verified Customer

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Ricardo was great, having to refer me to his associate, Chris Hunter, to fill in when I arrived “unexpectedly”, or at least when he could not be available. It all worked out well, even considering my impat Chris Hunter, to fill in when I arrived “unexpectedly”, or at least when he could not be available. It all worked out well, even considering my impatience to see and drive a Subaru. Thank you Ricardo and thank you Chris for closing the deal with me. Great service by outstanding dealership. Shout out and thanks to Christian as well, for getting all the paper done efficiently. More

by Ejroemer Verified Customer Verified Customer

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Matt Rudge in the Service Department is fantastic. He thoroughly explains all the work needed to be done and the steps every time. Everyone at the dealership is friendly and helpful. He thoroughly explains all the work needed to be done and the steps every time. Everyone at the dealership is friendly and helpful. More

by irishstew613 Verified Customer Verified Customer

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Ricardo was the best - very helpful and informative, Cory Reilly also assisted and was good, but complete details of the various additional packages were not fully explained by the finance rep, Christian Cro Reilly also assisted and was good, but complete details of the various additional packages were not fully explained by the finance rep, Christian Cronin. More

by pscannevin Verified Customer Verified Customer

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Did not have a good experience with sales manager. Everyone else was great. Love vehicle Everyone else was great. Love vehicle More

by bg4852 Verified Customer Verified Customer

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