Ricardo Nash | Page 6

Not that happy Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM Ricardo and Anthony was great. But Michael Mills suck. First he gave me high interest rate. of 6.85 with a 785 credit score. He told me that what GM financial was giving. turn out that was a lie. They told me they just approved me the dealership set the interest rate. Second I wanted to cancel my gap, extended warranty and a joke product they call Allstate paint and fabric. Fyi never buy that. But Michael would never return my calls. the only person that would was Anthony the sale manager. If they only new I buy a car every 2 years. And I own 3 GM vehicles now. I will never buy at Jim Ellis again. I bought my truck in the early part of October. still waiting on over 4k of my money and it is December. More

by RODERICKHORN Verified Customer Verified Customer

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Honest and no pressure Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on f Everyone was so great! Our salesman, Ricardo, was great on our test drives. He just answered questions and showed us features. He did not push us on financing or try to close the sale. When we got to negotiating the price, he was fair and we had fun. We ended up on a great price. The business manager, Mike, was the same way. Both were transparent throughout the process and were a pleasure to work with. When it’s time for another car, we will definitely stop here again. More

by jmichaelsteele Verified Customer Verified Customer

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Great customer service!!! My wife and I had a great experience buying a vehicle. The one problem we had is getting the gash fixed at first. I started dealing with Serrano with My wife and I had a great experience buying a vehicle. The one problem we had is getting the gash fixed at first. I started dealing with Serrano with GMC Atlanta and she provided me and my wife with the most politeness and the best customer service. I wish companies would hire 100 people like her, SHE IS AWESOME and she is the reason why I will shop with Jim Ellis in the future. Thank you so much Serrano for your excellent customer service and your politeness!! More

by dawgs86 Verified Customer Verified Customer

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Cheat! I was quoted a price of $21,000. instead left with $29,880 for same car. I just wanted a $21,000 car. I got a big shock when I heard about the paymen I was quoted a price of $21,000. instead left with $29,880 for same car. I just wanted a $21,000 car. I got a big shock when I heard about the payments for 7 years. More

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Still haven't recieved deposit money. Seems that once they make sale they don't want to give your deposit back. I called several times with no response. Won't shop here again. Seems that once they make sale they don't want to give your deposit back. I called several times with no response. Won't shop here again. More

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Came for an Acadia, was disappointed, bought a Sierra Everyone there treated us well, starting with Michelle Floyd on the phone. We wanted to buy a GMC Acadia Denali package. The vehicle we wanted was "ou Everyone there treated us well, starting with Michelle Floyd on the phone. We wanted to buy a GMC Acadia Denali package. The vehicle we wanted was "out" when we arrived, so we test drove a red one. We were very disappointed in the 2018 Acadia Denali. We have a 2014 Acadia Denali so we know how nice they can be. GM has chopped up the 2018. They are not as wide, not as long, and they tapered the back so much that the third row seat can only accommodate two people instead of three. The power folding mirrors are gone, the heads up display is gone, the air conditioned seats are not nearly as cold, and the front seats are cheaper overall, as well as not as wide. I felt cramped driving the 2018. I do not recommend the 2018 to anyone. Buy a used one, before 2017, you will love it. As for the Sierra, the whole experience was good. Ricardo was excellent to deal with on both the Acadia and the Sierra, and was not pushy or over bearing. We enjoyed our interactions with him and would recommend Ricardo to anyone. When we arrived to finalize the deal on the truck, it was ready, and cleaned, etc. Ricardo had seen to it that the preliminary paperwork was completed, so our time there was shortened. We drove away in a new GMC Sierra Denali and love it so far. More

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Unknowledgable about vehicle and disorganized and unprofessi The sales person and Manager David and Dwight was unknowledgable about the vehicle and also the gm code needed to purchase . They did not share the in The sales person and Manager David and Dwight was unknowledgable about the vehicle and also the gm code needed to purchase . They did not share the information code with other staff and they were all over the place . The only thing they know how to do is keep calling to sale vehicle when I went in to purchase and told them I was purchasing vehicle but the service was poor and unprofessional. They need extensive training on customer service and also on what is needed from employees of gmc who’s family is purchasing a vehicle. Kim in service and parts was professional and followed up and kept her word and kept me informed on parts that were ordered as add on. Would not buy from that location again More

by dundasfamily Verified Customer Verified Customer

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Great experience Ricardo Nash was awesome. Went out of his way the assist us in the purchase of our new GMC Denali XL. He was conscience of our time and made things Ricardo Nash was awesome. Went out of his way the assist us in the purchase of our new GMC Denali XL. He was conscience of our time and made things easy. More

by JUDYVAUGHN Verified Customer Verified Customer

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Awesome experience every time. I have lost count of the number of vehicles I have purchased from Jim Ellis Buick GMC Atlanta or from one of the Jim Ellis family dealerships. I recen I have lost count of the number of vehicles I have purchased from Jim Ellis Buick GMC Atlanta or from one of the Jim Ellis family dealerships. I recently purchased a new 2018 GMC Sierra and my experience was great. The salesperson and the sales manager kept me informed of the process and kept their word on all items as promised. This is the reason I keep going back to Jim Ellis and they are the only dealer I buy vehicles from. They truly treat you like family. More

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Canyon Purchase !!! It was a pleasure working with Ricardo and Shawn . Two guys who no how to sharpen there pencils !!! If u are looking for a new vehicle give Ricardo a It was a pleasure working with Ricardo and Shawn . Two guys who no how to sharpen there pencils !!! If u are looking for a new vehicle give Ricardo a call u won't be dissapointed .Great place to buy your next car !!! More

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