Ricardo Rivero

I recently visited Ocean Cadillac, and I had an outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, profe outstanding experience thanks to the exceptional service provided by Adriana, my service advisor. From the moment I arrived, she was courteous, professional, and incredibly knowledgeable about the issues with my vehicle. Adriana took the time to explain everything clearly and made sure I felt confident about the work being done. She was very attentive throughout the entire process, providing regular updates on my vehicle's status, which I truly appreciated. Her communication was timely and reassuring, making the entire experience smooth and stress-free. The service was completed efficiently and to my full satisfaction. I couldn't be happier with the way everything was handled. Adriana went above and beyond, and thanks to her, my visit to Ocean Cadillac was a truly positive one. I highly recommend both Adriana and Ocean Cadillac for anyone in need of top-notch vehicle service. More

by durell.laing@yahoo.com Verified Customer Verified Customer

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Everyone was very helpful. They picked up the car on time and returned it washed and cleaned. They picked up the car on time and returned it washed and cleaned. More

by Jadefillipo Verified Customer Verified Customer

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I Cadillac stayed in service over 2 1/2 months just got it back and still making noise and not shifting properly it back and still making noise and not shifting properly More

by Mitchellmario Verified Customer Verified Customer

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Very professional service and friendly atmosphere. Service at the main desk and technicians was excellent Highly recommend. Service at the main desk and technicians was excellent Highly recommend. More

by VENNILVA Verified Customer Verified Customer

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The service was fast and staff that I was talking to was friendly. Great waiting room. friendly. Great waiting room. More

by AFERN0507 Verified Customer Verified Customer

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The best Cadillac dealer service department I had to deal with in many years great customer service. with in many years great customer service. More

by INFINITYLIMOSERVICES Verified Customer Verified Customer

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Friendly and proactive service. Amazing customer service , the pick up/drop off is great , specially if you work long hours like myself Amazing customer service , the pick up/drop off is great , specially if you work long hours like myself More

by LILINHARAY Verified Customer Verified Customer

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I told Orlando my gear shifter broke and sent in pics on 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not hav 12/8. He told me it would take a few days. I received a text next week saying to track my progress of my repair. No one called and they did not have my car. When I followed up the following week, part was still not in & repair was closed. A month later and you guys are asking for a review on a repair you never did. More

by JECHTERLING Verified Customer Verified Customer

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I can’t thank Victor Lopez and Michael Lombrozo enough for the best and smoothest vehicle purchase I’ve ever had. Victor and Mike are easy going guys and never forced the sale on us making it a smooth and for the best and smoothest vehicle purchase I’ve ever had. Victor and Mike are easy going guys and never forced the sale on us making it a smooth and easy experience. They educated us on the different trims and leasing process helping us to make the best decision. They really care about the people more than just another sale. I wasn’t able to pick up the car and Mike took the time and delivered to my house with the big red bow treatment. Mike also took the time to explain all the features the Lyriq had to offer. Great Service and Great People to work with. More

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Excellent service and attention. We are very happy and satisfied with the costumer service oc We are very happy and satisfied with the costumer service oc More

by JAVIER15 Verified Customer Verified Customer

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