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Ricardo Shepherd
Ricardo Shepherd at Stone Mountain Nissan
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Ricardo Shepherd | Page 2

Sales Manager

Stone Mountain Nissan

4275 US-78
Lilburn, GA 30047

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4.5
66 Reviews
4.5

66 Reviews

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66 Reviews of Ricardo Shepherd

June 14, 2023

Dealership Rating
Employee Rating

Service was quick and professional I will bring my car back for service again soon More

by cljharris
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

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Jun 18, 2023

Stone Mountain Nissan responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 18, 2023

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Employee Rating

Great customer service, the exchange manager was a delight. I was able to get everything i needed done in one day More

by jessicarumble9814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, Dennis Sledge

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Apr 29, 2023

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

April 15, 2023

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Very professional! Kept me informed of all repairs during my waiting period. I would definitely recommend this shop to others. Job well done 👍🏽 More

by Michael Blaylock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

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Apr 27, 2023

Stone Mountain Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

April 03, 2023

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So great service. Good team.. Today I want to say Thanks so much for all More

by ALEXISLOPEX2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

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Apr 06, 2023

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 23, 2023

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I had a great experience, everyone was friendly and helpful. Great people are at this dealer More

by quiovers.jada
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed, Ki

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Mar 27, 2023

Stone Mountain Nissan responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Stone Mountain Nissan and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 12, 2023

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Stone Mountain Nissan is awesome to do business with, I wouldn't go anywhere else More

by donr98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey , Carroll Braddy

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Mar 15, 2023

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 02, 2023

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Buen servicio and good customer service. El personal que trabaja allí es muy eficiente. Great Service..! Yes..! This is true..! More

by ALEXISLOPEX2429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kathy Acosta, Patrick Facey, Daron Owens, Mike Eneh , Carroll Braddy, Eric Campbell, Jeremy Lee, Shah Razaye, tanzeel Shahed

Helpful
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Mar 06, 2023

Stone Mountain Nissan responded

Hola, cuando un cliente hace el esfuerzo de escribir una reseña tan generosa como la tuya, sabemos que estamos haciendo nuestro trabajo correctamente. Estamos sinceramente agradecidos de que haya elegido Stone Mountain Nissan para las necesidades de su vehículo y prometemos brindarle la misma o incluso mejor experiencia la próxima vez que nos visite.

February 26, 2023

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Great customer service! Ian helped me find my dream car! Glad to be apart of the Nissan family! More

by keyundreameadows
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ian

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Mar 01, 2023

Stone Mountain Nissan responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Stone Mountain Nissan so helpful in the purchase of your new vehicle.

February 22, 2023

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The dealership, from salesman to finance worked wirh me to make a great deal, with minimal pressure, which was very much appreciated. More

by Happy Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris

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Feb 25, 2023

Stone Mountain Nissan responded

Hi, thank you so much for your positive comments about Stone Mountain Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2023

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Employee Rating

It was good they service was great no problems no complaints I was happy. Very happy More

by 86postman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Facey , Dennis Sledge

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Feb 20, 2023

Stone Mountain Nissan responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Stone Mountain Nissan

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