Ricardo Viveros
Ricardo Viveros at Audi Dallas

Ricardo Viveros | Page 8

Sales Manager

Audi Dallas

5033 Lemmon Ave
Dallas, TX 75209

Contact Me
4.7
90 Reviews

Originally from Mexico City, but have been a Texan for 26 years now. I have a beautiful and supportive wife and a two lovely daughters. Enjoy spending my free time around family and friends. I have been in the car business for 17 years now, most of that time in the wholesale and retail of pre-owned vehicles. My main focus is always the customer and like to always exceed their expectations. I have been welcomed by the Audi Dallas Family and wish to extend that invitation over to you, my future customer!

Dealership Experience

6 yrs, 1 mo

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

4.7

90 Reviews

Write a Review

90 Reviews of Ricardo Viveros

September 13, 2020

Dealership Rating
Employee Rating

Good car buying experience from initial email contact to sales and pricing and finance. Gave good tour of the car and set all technology up prior to drive out. More

by Rht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mobley

Sep 13, 2020

Audi Dallas responded

Rht, thanks for sharing praise and noting your time with us! We're pleased to read that Michael and Ricardo were able to provide excellent assistance. Congrats on the new car! Let us know when we may be able to serve you additionally. Thanks again!

September 09, 2020

Dealership Rating
Employee Rating

Richards was very knowledgeable about the vehicle I was interested in and very patient while I made my decision. I am a very happy owner of a new Audi. More

by Deannaocarroll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Mobley

Sep 10, 2020

Audi Dallas responded

Deannacarroll, thank you for sharing praise regarding your experience with Michael and Ricardo! Congrats on your new Audi! We look forward to seeing you in the service drive when the time comes. Enjoy the drive. Best wishes!

September 05, 2020

Dealership Rating
Employee Rating

Phenomenal experience, very easy purchase. I asked to drive several cars and ended up not buying the car I came to see, but a nicer, more luxury model. Ricardo was a fantastic, no-pressure salesman! More

by Ericsongib
Customer Service
Friendliness
Recommend Dealer
Yes
Sep 06, 2020

Audi Dallas responded

Ericsongib, thanks for sharing praise regarding working with Ricardo in sales. We appreciate your endorsement and mention of a phenomenal experience! We look forward to serving you additionally next time! Best wishes!

September 03, 2020

Dealership Rating
Employee Rating

Ricardo was extremely helpful. He was extremely professional and knowledgeable and got me in my new Q3 in a week even with shipping. Highly recommend! More

by Claire.rexing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2020

Audi Dallas responded

Claire.rexing, we are so pleased that working with Ricardo was a 5-star experience. Thank you for shopping with us and congrats on your Q3! Thanks again and see you in service when the time comes. Best wishes!

August 27, 2020

Dealership Rating
Employee Rating

Fastest, easiest car buying experience ever!!!! I am recommending Audi Dallas to all of my friends and family!!! Ricardo and Adam are the absolute best! More

by SherryM
Recommend Dealer
Yes

Other Employees Tagged: Adam Figueroa

Aug 27, 2020

Audi Dallas responded

SherryM, thank you for your kind words and mention of the fastest, easiest buying experience with Ricardo and Adam! We appreciate your note and look forward to serving you again next time. Best wishes!

August 25, 2020

Dealership Rating
Employee Rating

I was offered a a good deal only after I made it known I had own financing. Why not offer the dest deal up front? More

by Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Rosenkrantz

Aug 25, 2020

Audi Dallas responded

Alexander, thank you for constructive feedback regarding the deal structure. We are passing your feedback along and appreciate your note. Thanks again! Best wishes.

August 22, 2020

Dealership Rating
Employee Rating

Enjoy the relationship working with Ricardo. Very pleasant and professional. Also I met Simone Who likewise is very helpful. Friendly environment and everybody was health-conscious. Had a very good e More

by philip jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Audi Dallas responded

Philip, we are pleased to hear that working with Ricardo was pleasant and professional. Thank you for also noting Simone! We appreciate your mention of our facility and cleanliness. See you next time! Best wishes.

August 22, 2020

Dealership Rating
Employee Rating

Great experience with Ricardo and staff! Thanks for taking care of our needs and making a seamless transaction. Would recommend to friends and family. Thanks again. More

by Cawthon’s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 23, 2020

Audi Dallas responded

Thank you for shopping with us and noting your experience with Ricardo! We're pleased to see everything was 5-star! See you next time. Thanks again!

August 19, 2020

Dealership Rating
Employee Rating

Ricardo was great! He, along with Jose (Asst Mgr) made sure that I was happy with my purchase and finance options. Although there was a small “incident” towards the end, it all worked out great. Thank More

by LeviHi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2020

Audi Dallas responded

LeviHi, thanks for your kind note and mention of working with Ricardo! Congrats on your new ride! We greatly appreciate your endorsement and look forward to the next opportunity to assist. See you next time. Thanks again!

August 18, 2020

Dealership Rating
Employee Rating

Jaramy and Stephen were very helpful and grate to work with! I especially liked chatting with Naushad about his home country, Morocco. A very friendly team overall, they were very accommodating! More

by rebecca-sommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Rosenkrantz, Jaramy LaLonde, Naushad Limbada , Nicole Schneider

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