"First Mercedes Purchase "
I walked into Mercedes dealership in Smithtown, with butterflies in my stomach. I was very nervous and I was set to purchase a vehicle online with another dealership for a Mercedes and needed to speak with a salesperson to see if I was getting a good deal. Peter Langlois was assigned to assist me by the very friendly receptionist (she deserves a page onto her herself because she made me feel instantly welcomed and valued as a potential customer- very lovely).
Peter took me over to his office and looked at the car I was buying, pulled up the car fax and compared the features of the SUV I was buying with cars he had on hand. He saved me from buying a car that wasn’t equipped to handle the snowy/icy conditions we have up here in the northeast. He redirected me to some on hand vehicles explaining with great detail the bonuses some features have and how everything works with great specificity. He was extremely knowledgeable and delighted in sharing his expertise. He never spoke down to me even when I was a bit confused with the differences between four wheel drive, all wheel drive and rear wheel drive. It made me feel I could ask him anything about the car without feeling awkward. He was very friendly, chatty and by the end of the transaction I felt like I had made a friend that I could turn to for all my future driving needs. He truly is a wonderful salesperson, a pleasure to deal with and an absolute asset to Mercedes!
Adnan Baig helped me with financing my new purchase through Mercedes and was extremely easy to work with. He explained and made clear all aspects of the contract and what he thought I needed to add in regards to additional warranties and prepaid service plans. He also found for me a nice rebate that will be applied to my first payment. A delight to deal with and another asset to the Mercedes team!
Matthew McMahon went over the car with me on pick up. He explained all the features in the car and how to utilize them. He was very helpful and did not mind going over things twice when he could see I was uncomfortable with it’s use. Very kind and knowledgeable.
Everyone I dealt with At Smithtown Mercedes was professional, courteous and overall, kind. I will recommend them to anyone in the market for a new car and will be back when someone in my family needs a car. Thank you all for making this a wonderful experience!
"sales rep is great"
Jeff Marshall is fantastic. This is my fourth Mercedes deal with Jeff. Service is fast and reliable, top notch. Ray Davino is great. Another pleasant experience.
"The Perfect Service Department"
- Hauppauge New York
As far as service departments go Rich Werner ( my service advisor) and the group of people including the mechanics, the people who make your appointments and so on are next to none. That is why I keep coming back to lease Mercedes Benz for over 30 years at Mercedes Benz of Smithtown!!! And don't forget there outstanding sales department as well!!!
"Great Salesman, Great Experience!!!"
- Rob D
I’ve known Fritz for over 3 years and previously leased a car from him from a different dealer. When my lease was up, I contacted him and found out that he left his previous dealership and was currently working at Mercedes-Benz of Smithtown. I wasn’t planning on leasing a Mercedes-Benz, however since I had such a great experience working previously with Fritz, I decided to pursue my options to lease a car with him again. Fritz is very Professional, Friendly, Helpful, and Honest!! I would highly recommend Fritz to any of my family and friends and I look forward to working with him again in the future.
"Second Merceades "
This is my Second purchase from Smithtown Merceades Benz. Paul DiMarco sold me both cars. From Sales to Sevice I highly recommend them. They couldn’t be nicer.
"Great car, fair price, great service"
My family has done business with Rich Coviello for over 30 years. When I came in for my new truck he put me with Valentine who got the deal done quickly and efficiently. What a great experience. Matt went over the car with me.. He was great also.
"Always attentive to our needs."
Exceptional attention and service have been the norm for decades of my experience. It seems that there is no end to the improvements which I have observed on each occasion of my visits. It is truly a pleasure working toward the ideal outcome with all of them.
The team was very helpful. You have a knowledgeable staff, friendly, kind and considerate. The team had me in and out very fast and that is how I like to work.
Purchased new C300 from
MB Smithtown from Peter Langlois and had a great experience throughout from order through delivery. Highly recommend Peter and MB Smithtown for high touch service
Paul DeMicco was very professional through out the entire process. One thing about this location is how the entire team is nice and go above and beyond. Each and everyone at that particular location From the receptionist to the Manager made me and family feel comfortable through out the process and We appreciate you guys. I would strongly recommend Mercedes-Benz of Smithtown to anyone looking to buy new or used certified pre-owned. 🙏🙏👍