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Rich Jacobsen

Overview Reviews (350) Inventory (236)

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Rich Jacobsen

Rich Jacobsen | Page 15

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

350 Reviews

Richie is #1...just ask him!

Overview Reviews (350) Inventory (236)

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Rich Jacobsen

February 05, 2024

Dealership Rating

Employee Rating

Rich jacobsen helped me get anther dually thanks again for more business and joe barz for more business and joe barz More

by Eremin.Yura

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez, Israel Gonzalez

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Feb 06, 2024 -

Arlington Heights Ford responded

Thanks for your outstanding review! We're very happy to hear that Rich was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Ford Team

February 01, 2024

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Employee Rating

Rich helped me get a 2014 f150 and thank you for helping me with finance. me with finance. More

by Jasmith10798

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Feb 06, 2024 -

Arlington Heights Ford responded

We appreciate you taking the time to leave this review! We are so glad that our finance team was able to assist in getting you into the vehicle you wanted. We’re looking forward to working with you again at Arlington Heights Ford! Sincerely, The Arlington Heights Ford Team

February 01, 2024

Dealership Rating

Employee Rating

Rich got me a f250 truck I wanted thankyou and Arlington heights ford Rich was great heights ford Rich was great More

by ballinas115

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Feb 05, 2024 -

Arlington Heights Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new Ford F-250. Sincerely, The Arlington Heights Ford Team

January 30, 2024

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Employee Rating

Rich helped me get my first F350 Dually thank you rich Jacobsen and Arlington heights Ford Jacobsen and Arlington heights Ford More

by yedil1974

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Israel Gonzalez

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Feb 02, 2024 -

Arlington Heights Ford responded

Thank you for taking the time to share your feedback regarding your experience at Arlington Heights Ford and congratulations on your new Ford F-350! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Arlington Heights Ford Team

January 30, 2024

Dealership Rating

Employee Rating

Great deal and service for the van I wanted thank you rich Jacobsen and Arlington heights ford rich Jacobsen and Arlington heights ford More

by Getttatme

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez

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Feb 02, 2024 -

Arlington Heights Ford responded

Thank you for sharing your feedback about your experience. We're glad to hear that you found a great deal on the van you wanted and great service from Rich. If there is anything else that our team can assist you with, please let us know! Sincerely, The Arlington Heights Ford Team

January 23, 2024

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Employee Rating

Great Dealership, I was able to find the van that I was looking for and I’m very happy with the service Richard provided looking for and I’m very happy with the service Richard provided More

by arcecarlos189

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 22, 2024 -

arcecarlos189 responded

Great job selling me van I need for work I will do my service here at Arlington height ford thank you rich jacobsen

January 18, 2024

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Employee Rating

Just perfect service. Very professional and helpful representatives . Thank you so much for your service! Very professional and helpful representatives . Thank you so much for your service! More

by Wintruck.Inc

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 23, 2024 -

Arlington Heights Ford responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Arlington Heights Ford, we value our customers and we look forward to seeing you down the road. Sincerely, The Arlington Heights Ford Team

January 17, 2024

Dealership Rating

Employee Rating

Richard is amazing! Knows what he’s doing and was so helpful in the process of buying my first car! Knows what he’s doing and was so helpful in the process of buying my first car! More

by katiearnold003

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Jan 22, 2024 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your first car-buying process. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

January 16, 2024

Dealership Rating

Employee Rating

Richard Jacobsen Sales Pro at Arlington Hights Ford was very helpful. He had walk us through the app for the car waited for us to create an account and then fully showed us how to use it and made sure it w very helpful. He had walk us through the app for the car waited for us to create an account and then fully showed us how to use it and made sure it was fully connected for us to be all set to use. He had it all warmed up and ready for us to look at. Had everything ready to go with options. That he thought were practical for what we had discussed previously. Before the sale. He was the best straight forward with out any bull crap. Was the best experience for us with busy lives. Thank you so much Richie More

by williamkrause28

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Colton Hannemann

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Jan 20, 2024 -

Arlington Heights Ford responded

Thank you for leaving this remarkable feedback, William. We appreciate your comments and are happy to hear that Rich was able to meet your needs. At Arlington Heights Ford, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Arlington Heights Ford Team

January 08, 2024

Dealership Rating

Employee Rating

Knowledgeable, friendly and very helpful with everything! Would definitely recommend to friends and family to come here. Would definitely recommend to friends and family to come here. More

by jaiello1995

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Jan 10, 2024 -

Arlington Heights Ford responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Arlington Heights Ford Team

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