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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 16

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
350 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

Write a Review

350 Reviews of Rich Jacobsen

January 06, 2024

Dealership Rating
Employee Rating

Great service,always on what you need. Customer service is outstanding. They always find what you need More

by Mmotschman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 09, 2024

Arlington Heights Ford responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Ford Team

January 03, 2024

Dealership Rating
Employee Rating

Rich Jacobsen helped me get a new Escape and did a great job We will come back for service and more purchases More

by dsmith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Joe Baez, Israel Gonzalez

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Jan 05, 2024

Arlington Heights Ford responded

Congratulations on your new Escape! It was a pleasure to read about your first buying experience working with Rich. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Arlington Heights Ford Team

November 30, 2023

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Employee Rating

Richard was extremely professional and very knowledgeable about the trucks. Strongly recommend Richard for you work truck needs. More

by marek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

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Dec 01, 2023

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

November 29, 2023

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Employee Rating

Awesome job to the team for being able to get me into my dream car. More

by Marlon
Recommend Dealer
Yes

Other Employees Tagged: Cassie Smith, Elliott Reichel, Teddy Dziedzic , Israel Gonzalez, Joe Siciliano, Tim Uphoff

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Dec 01, 2023

Arlington Heights Ford responded

Marlon, we are happy we were able to work with you to get you into the vehicle of your dreams. Please don't hesitate to reach out to us for any future needs! Thanks again. Sincerely, The Arlington Heights Ford Team

November 27, 2023

Dealership Rating
Employee Rating

Our sales person, Rich, JACOBSEN, this fantastic! He always make sure all of your questions are answered, and all of your needs are met. The dealership itself is very comforting and inviting. More

by Excellroadservice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

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Nov 29, 2023

Arlington Heights Ford responded

Thank you for taking the time to write about your experience with us! At Arlington Heights Ford, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Rich was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Arlington Heights Ford Team

November 24, 2023

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Employee Rating

Rich helped me get my first dually and im very happy with the deal thankyou for everything We will buy more here More

by Ivaevofreight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

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Nov 28, 2023

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 15, 2023

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Employee Rating

Salesman worked for my benefit even after a few trucks got away. Kept up with providing more vehicles with my taste. Rich was great. More

by Emo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Nov 15, 2023

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

November 11, 2023

Dealership Rating
Employee Rating

Great guys. Helped me get a good deal on my the vehicle I wanted. Very satisfied More

by huynh_kiet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

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Nov 14, 2023

Arlington Heights Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Arlington Heights Ford Team

November 07, 2023

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Employee Rating

Richard was great today. He helped me get into a good car. This was the right dealership More

by alexyglecias
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Ben McCarty, Tim Uphoff

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Nov 09, 2023

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us, Alex! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

November 04, 2023

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Employee Rating

I went to school with Jose he helped me get a Ford escape and rich Jacobsen was my salesman and we got the vehicle right away More

by mry61196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic , Joe Baez, Israel Gonzalez, Ben McCarty, Tim Uphoff

Report | Print
Nov 07, 2023

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

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