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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 14

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
355 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

Write a Review

355 Reviews of Rich Jacobsen

April 17, 2024

Dealership Rating
Employee Rating

Rich went for test drive and showed me everything on car. He told me about rewards for dealership and I was sold. Thankyou More

by j.rodrj11088
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez, Israel Gonzalez, Brian Powell

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Apr 19, 2024

Arlington Heights Ford responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Arlington Heights Ford Team

April 04, 2024

Dealership Rating
Employee Rating

Richard was very transparent, kind, accommodating, and professional. He went out of his to work with me and make sure I was heard. I would recommend him to anyone! More

by tcpoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

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Apr 09, 2024

Arlington Heights Ford responded

Thank you for this great review! Richard is truly an exceptional employee and we appreciate him for giving you a great experience. Sincerely, The Arlington Heights Ford Team

April 01, 2024

Dealership Rating
Employee Rating

Great service. Nice selection of cars. Very nice and easy to work with all of the associates More

by Cristinachiovar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr.

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Apr 02, 2024

Arlington Heights Ford responded

Cristina, we do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

March 26, 2024

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Employee Rating

Rich Jacobsen has sold are family 10 vechiles and goes out of his way to find this one for me thank you More

by andree.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Mar 29, 2024

Arlington Heights Ford responded

Thank you so much for the nice review, Andree! We really appreciate this feedback and we'll be certain to share your compliments with Rich. We pride ourselves on offering high-quality customer service, and we're glad we were able to take care of you. It was our pleasure! Sincerely, The Arlington Heights Ford Team

March 23, 2024

Dealership Rating
Employee Rating

Rich did a nice job getting me the car I wanted thank you rich very much More

by Luisangelt29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Mar 26, 2024

Arlington Heights Ford responded

Thank you for leaving us this review. We are delighted to hear that we could help set you up with the perfect car you wanted. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Arlington Heights Ford Team

March 17, 2024

Dealership Rating
Employee Rating

dealership is always spotless, and staff greets you and asks if there is anything they can do for you. We still own the 2011 Taurus Rich sold us 2011 always says hello and asks how I am doing. More

by JIm1232
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva

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Mar 20, 2024

Arlington Heights Ford responded

Thank you for providing this amazing feedback, Jim! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

March 14, 2024

Dealership Rating
Employee Rating

Rich helped me find a truck my color and options a lariot crew cab thankyou More

by Kboutandabout
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Mar 19, 2024

Arlington Heights Ford responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the truck you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Arlington Heights Ford Team

March 12, 2024

Dealership Rating
Employee Rating

I came to Arlington heights ford and rich helped me out right away. I was able to do most of the work over the phone and the whole process was completely painless More

by Patcronin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Teddy Dziedzic

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Mar 15, 2024

Arlington Heights Ford responded

Thank you so much for sharing your positive experience with us, Pat! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, The Arlington Heights Ford Team

March 07, 2024

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Employee Rating

Rich helped me get a 2024 ford explorer xx model I love it thanks to Rich Jacobsen More

by Dcpdm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Jeremy Rosa , Joe Baez

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Mar 12, 2024

Arlington Heights Ford responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Arlington Heights Ford. Please feel free to contact us if you have any questions on your new 2024 Ford Explorer. Sincerely, The Arlington Heights Ford Team

March 02, 2024

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Employee Rating

Rich jacobsen sold me my fifth car and we love the new edge thankyou rich and ah ford More

by eagleboi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez, Teddy Dziedzic, Jeremy Rosa , Joe Baez, Israel Gonzalez

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Mar 06, 2024

Arlington Heights Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments as well as your loyalty, and we hope that you will visit us again soon! Sincerely, The Arlington Heights Ford Team

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