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Rich Jacobsen

Overview Reviews (355) Inventory (259)

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Rich Jacobsen

Rich Jacobsen | Page 29

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

355 Reviews

Richie is #1...just ask him!

Overview Reviews (355) Inventory (259)

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Rich Jacobsen

August 27, 2022

Dealership Rating

Employee Rating

The dealership and salesmen are very friendly, welcoming, accommodating, and overall provide great service with great communication. accommodating, and overall provide great service with great communication. More

by barry.l.samantha

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience. Sincerely, The Arlington Heights Ford Team

August 23, 2022

Dealership Rating

Employee Rating

Trustworthy dealership, fast and accurate estimate of selling my 2017 Jeep Compass. I’d highly recommend this dealership to anyone looking for great prices and excellent service. selling my 2017 Jeep Compass. I’d highly recommend this dealership to anyone looking for great prices and excellent service. More

by rickert

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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Aug 26, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Dealership Rating

Employee Rating

Very friendly and helpful. Answered all questions. Not over bearing sales approach. Told benefits of this dealership Answered all questions. Not over bearing sales approach. Told benefits of this dealership More

by Curt

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 23, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

August 11, 2022

Dealership Rating

Employee Rating

Pleasure working with Rich Jacobsen very helpful and knowledgeable Would highly recommend for your next car purchase knowledgeable Would highly recommend for your next car purchase More

by Coffeyexcavating

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 16, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 06, 2022

Dealership Rating

Employee Rating

Richard Jacobsen at Arrington heights ford Illinois is best cool guy and keep things very transparent. Love talking deal with him and glad I bought car through him. best cool guy and keep things very transparent. Love talking deal with him and glad I bought car through him. More

by Aaron

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Arlington Heights Ford responded

July 25, 2022

Dealership Rating

Employee Rating

Uncomplicated straightforward an easy way to buy a car Would come again to Arlington heights ford car Would come again to Arlington heights ford More

by Rwb

Recommend Dealer

Yes

Other Employees Tagged: Frank White

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Jul 28, 2022 -

Arlington Heights Ford responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Arlington Heights Ford Team

July 14, 2022

Dealership Rating

Employee Rating

Very helpful with the whole purchase experience, will recommend for future purchases. Will definitely recommend. recommend for future purchases. Will definitely recommend. More

by Ma

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 19, 2022 -

Arlington Heights Ford responded

July 14, 2022

Dealership Rating

Employee Rating

It is local and this business supports the community. The sales staff is kind and helpful. The sales staff is kind and helpful. More

by Jmstenzel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Jul 14, 2022 -

Jmstenzel responded

It was a great experience!

July 01, 2022

Dealership Rating

Employee Rating

This is the third car I've purchased/leased with Rich Jacobsen at AH Ford. He's been amazing and such a nice guy to deal with! Jacobsen at AH Ford. He's been amazing and such a nice guy to deal with! More

by Jen

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Elliott Reichel , Joe Baez, Ben McCarty, Frank White

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Jul 07, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating

Employee Rating

This is my first truck purchase. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. More

by VSK

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Report | Print

Jun 28, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

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