Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 30

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
350 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

Write a Review

350 Reviews of Rich Jacobsen

May 09, 2022

Dealership Rating
Employee Rating

I was very pleased that I was able to have service (the works) completed within one hour. More

by cgkroon
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva

May 12, 2022

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 07, 2022

Dealership Rating
Employee Rating

good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all More

by DJ2BIG
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez

May 11, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

May 03, 2022

Dealership Rating
Employee Rating

Ordered an F150 with Rich to my liking. Truck arrived, everything when smooth. Nice and Funny guy. Rich took care of everything. I will highly recommend him all the time. Thanks Rich More

by Fermuniz97
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

May 05, 2022

Arlington Heights Ford responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Ford Team

May 02, 2022

Dealership Rating
Employee Rating

I ordered a F150 just how I wanted it. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. More

by Fermuniz97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 05, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

April 29, 2022

Dealership Rating
Employee Rating

We have purchased all of our Ford vehicles --- Focus, Fusion, Edge, Explorer ST --- from Arlington Heights Ford. One of the major factors that influences our returning for new purchases is the competent, More

by DocEsch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 04, 2022

Arlington Heights Ford responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, The Arlington Heights Ford Team

March 26, 2022

Dealership Rating
Employee Rating

This dealership was excellent, efficient and fast from beginning to end. I was very happy in all aspects of the process from trade in to financing and warranty work up.I dealt with salesman Richard Jacobs More

by cnovak597
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank White

Apr 05, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

March 02, 2022

Dealership Rating
Employee Rating

Fast to get me in and out to get to work at Walgreens on time! Thank you Ford team More

by edithc06
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lonnie Catanese, Elliott Reichel , Robyn Freeman, Robert Lungin, Ben McCarty, Dominika Racewicz, Marco Saldana, George Sarkisian, Danka Savic

Mar 07, 2022

Arlington Heights Ford responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Arlington Heights Ford Team

February 22, 2022

Dealership Rating
Employee Rating

Always great service and helpful. They always have outstanding service Tony is an outstand service writer and stay on top of what you need to get done More

by mike.motschman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Lonnie Catanese, Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez, Anthony Wojciechowski

Feb 25, 2022

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

February 11, 2022

Dealership Rating
Employee Rating

Been buying from AH Ford for decades. Sales and service are excellent and professional! After purchasing over 30 vehicles from them, they have become like family! That’s the best recommendation that I can More

by JSEDOR0
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Guido, Jr., Sam Vasco, Jerry Hood, Mike Waddle, Victor Villanueva , Joe Baez, Tony Guido, Frank White, Anthony Wojciechowski

Feb 16, 2022

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It is always a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

January 28, 2022

Dealership Rating
Employee Rating

Came in to the dealership from Wisconsin to buy a cargo van and it was no hassle, no pressure to buy. The salesmen were all professional and had an enjoyable experience, I would highly recommend buying her More

by Eric.dreher85
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco

Feb 01, 2022

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

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