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Rich Jacobsen

Overview Reviews (358) Inventory (200)

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Rich Jacobsen

Rich Jacobsen | Page 30

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

Contact Me

5.0

358 Reviews

Richie is #1...just ask him!

Overview Reviews (358) Inventory (200)

Dealership Experience

42 yrs, 7 mos

Industry Experience

42 yrs, 6 mos

5.0

358 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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358 Reviews of Rich Jacobsen

July 14, 2022

Dealership Rating

Employee Rating

It is local and this business supports the community. The sales staff is kind and helpful. The sales staff is kind and helpful. More

by Jmstenzel

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jul 14, 2022 -

Jmstenzel responded

It was a great experience!

July 01, 2022

Dealership Rating

Employee Rating

This is the third car I've purchased/leased with Rich Jacobsen at AH Ford. He's been amazing and such a nice guy to deal with! Jacobsen at AH Ford. He's been amazing and such a nice guy to deal with! More

by Jen

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Elliott Reichel , Joe Baez, Ben McCarty, Frank White

Jul 07, 2022 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 23, 2022

Dealership Rating

Employee Rating

This is my first truck purchase. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. Richard Jacobsen did an amazing job throughout the buying process. I’ve only had positive experience with Arlington Heights Ford. More

by VSK

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 28, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

June 17, 2022

Dealership Rating

Employee Rating

Rich and the AH Ford team are amazing. Great dealership and always very helpful. Will always bring my business to them. Great dealership and always very helpful. Will always bring my business to them. More

by Sklopack33

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 23, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

June 11, 2022

Dealership Rating

Employee Rating

Richard Jacobsen helped us at Arlington Heights IL location. He was very helpful and good with all information. location. He was very helpful and good with all information. More

by penny.merritt75

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Jun 15, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

June 09, 2022

Dealership Rating

Employee Rating

Richard Jacobsen was knowledgeable, easy to work with and took care of everything I needed took care of everything I needed More

by andyk2

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 14, 2022 -

Arlington Heights Ford responded

Thank you for the excellent review! It is great to know that our team here at Arlington Heights Ford was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

June 09, 2022

Dealership Rating

Employee Rating

I bought a new truck from Arlington Heights Ford from Rich Jacobsen. Great experience. Would shop here again. Rich Jacobsen. Great experience. Would shop here again. More

by RandomName

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jun 13, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

June 07, 2022

Dealership Rating

Employee Rating

Arlington Heights Ford Richard Jacobsen was my salesman and he treated me well. I order my F350 thru him and he helped me from start to end. and he treated me well. I order my F350 thru him and he helped me from start to end. More

by oleghray

Customer Service

Friendliness

Recommend Dealer

Yes

Jun 11, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

May 09, 2022

Dealership Rating

Employee Rating

I was very pleased that I was able to have service (the works) completed within one hour. works) completed within one hour. More

by cgkroon

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Jerry Hood, Victor Villanueva

May 12, 2022 -

Arlington Heights Ford responded

May 07, 2022

Dealership Rating

Employee Rating

good dealer good people good service and fair treatment that’s all we want when dealing with cars arlington heights ford does it all that’s all we want when dealing with cars arlington heights ford does it all More

by DJ2BIG

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: John Guido, Jr., Cassie Smith, Jerry Hood, Mike Waddle , Tony Guido, John Rodriguez

May 11, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

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