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Rich Jacobsen

Overview Reviews (355) Inventory (259)

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Rich Jacobsen

Rich Jacobsen | Page 28

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

355 Reviews

Richie is #1...just ask him!

Overview Reviews (355) Inventory (259)

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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355 Reviews of Rich Jacobsen

September 15, 2022

Dealership Rating

Employee Rating

Rich and Joe are the best! Helped me to get 9 vehicles this year and still counting. Helped me to get 9 vehicles this year and still counting. More

by US CHAMPION

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Sep 20, 2022 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating

Employee Rating

Richard Jacobsen was really helpful and I appreciate the low pressure atmosphere of this dealership. low pressure atmosphere of this dealership. More

by Lennasemail

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 15, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating

Employee Rating

First class organization from top to the bottom. Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen More

by earl.evans

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

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Sep 15, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating

Employee Rating

Staff and service were awesome. Would recommend to others. Location just of route 53 makes gettn to dealership easily Would recommend to others. Location just of route 53 makes gettn to dealership easily More

by rjo1460

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

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Sep 09, 2022 -

Arlington Heights Ford responded

September 06, 2022

Dealership Rating

Employee Rating

Great people! Great service dept. will return for all my auto needs.! Richie is great! Great service dept. will return for all my auto needs.! Richie is great! More

by Marezy

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Victor Villanueva , Anthony Seamans

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Sep 09, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

September 01, 2022

Dealership Rating

Employee Rating

They have a great costumer service and excellent management. They will be answered any questions that you have in mind. I will recommend to everyone. management. They will be answered any questions that you have in mind. I will recommend to everyone. More

by Nelson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Vasco , Alma Olvera, Anthony Seamans

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Sep 06, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

August 31, 2022

Dealership Rating

Employee Rating

Dealership team were very good at working towards a payment plan that will be within my budget payment plan that will be within my budget More

by rjo1460

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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Aug 31, 2022 -

rjo1460 responded

Rich the sales person and his Manager Jose did every effort to meet my financial requirements to make purchase

August 31, 2022

Dealership Rating

Employee Rating

I received excellent service from the sales agent Rich Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would re Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would recommend this dealership to anyone who is looking to purchase a new ford or used vehicle. More

by jsm1182

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Frank White

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Sep 06, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating

Employee Rating

Great service from Richard J. after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! More

by juacamil7

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 01, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating

Employee Rating

Great experience. Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! More

by Jamesleparski

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Sep 02, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, The Arlington Heights Ford Team

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