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Rich Jacobsen

Overview Reviews (350) Inventory (236)

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Rich Jacobsen

Rich Jacobsen | Page 28

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Richie is #1...just ask him!

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5.0

350 Reviews

Richie is #1...just ask him!

Overview Reviews (350) Inventory (236)

Dealership Experience

42 yrs, 4 mos

Industry Experience

42 yrs, 3 mos

5.0

350 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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350 Reviews of Rich Jacobsen

September 01, 2022

Dealership Rating

Employee Rating

They have a great costumer service and excellent management. They will be answered any questions that you have in mind. I will recommend to everyone. management. They will be answered any questions that you have in mind. I will recommend to everyone. More

by Nelson

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Sam Vasco , Alma Olvera, Anthony Seamans

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Sep 06, 2022 -

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

August 31, 2022

Dealership Rating

Employee Rating

Dealership team were very good at working towards a payment plan that will be within my budget payment plan that will be within my budget More

by rjo1460

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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Aug 31, 2022 -

rjo1460 responded

Rich the sales person and his Manager Jose did every effort to meet my financial requirements to make purchase

August 31, 2022

Dealership Rating

Employee Rating

I received excellent service from the sales agent Rich Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would re Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would recommend this dealership to anyone who is looking to purchase a new ford or used vehicle. More

by jsm1182

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez , Frank White

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Sep 06, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating

Employee Rating

Great service from Richard J. after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! More

by juacamil7

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Sep 01, 2022 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating

Employee Rating

Great experience. Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! More

by Jamesleparski

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Joe Baez

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Sep 02, 2022 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, The Arlington Heights Ford Team

August 27, 2022

Dealership Rating

Employee Rating

The dealership and salesmen are very friendly, welcoming, accommodating, and overall provide great service with great communication. accommodating, and overall provide great service with great communication. More

by barry.l.samantha

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 31, 2022 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience. Sincerely, The Arlington Heights Ford Team

August 23, 2022

Dealership Rating

Employee Rating

Trustworthy dealership, fast and accurate estimate of selling my 2017 Jeep Compass. I’d highly recommend this dealership to anyone looking for great prices and excellent service. selling my 2017 Jeep Compass. I’d highly recommend this dealership to anyone looking for great prices and excellent service. More

by rickert

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jose Gutierrez

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Aug 26, 2022 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 19, 2022

Dealership Rating

Employee Rating

Very friendly and helpful. Answered all questions. Not over bearing sales approach. Told benefits of this dealership Answered all questions. Not over bearing sales approach. Told benefits of this dealership More

by Curt

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 23, 2022 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

August 11, 2022

Dealership Rating

Employee Rating

Pleasure working with Rich Jacobsen very helpful and knowledgeable Would highly recommend for your next car purchase knowledgeable Would highly recommend for your next car purchase More

by Coffeyexcavating

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 16, 2022 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

August 06, 2022

Dealership Rating

Employee Rating

Richard Jacobsen at Arrington heights ford Illinois is best cool guy and keep things very transparent. Love talking deal with him and glad I bought car through him. best cool guy and keep things very transparent. Love talking deal with him and glad I bought car through him. More

by Aaron

Customer Service

Friendliness

Price

Recommend Dealer

Yes

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Aug 10, 2022 -

Arlington Heights Ford responded

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