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Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 28

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

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5.0
358 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 10 mos

Industry Experience

42 yrs, 9 mos

5.0

358 Reviews

Write a Review

358 Reviews of Rich Jacobsen

September 20, 2022

Dealership Rating
Employee Rating

Nice and easy as usual. Great teamwork. Got my trucks financed in less than an hour. More

by US CHAMPION
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

Print
Sep 23, 2022

Arlington Heights Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Arlington Heights Ford Team

September 20, 2022

Dealership Rating
Employee Rating

Thank you for the excellent service and explanation of service today. My salesman Rich went out of his way to make sure I was taken care of in the service department. Lou did a great job clarifying what m More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lou Alfano

Print
Sep 26, 2022

Arlington Heights Ford responded

Your kind words and fantastic review are greatly appreciated! Sincerely, The Arlington Heights Ford Team

September 15, 2022

Dealership Rating
Employee Rating

Very friendly, great customer service! ! Richard, Jose, and Frank were all great and very helpful. Thank you!! More

by Lindsey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 20, 2022

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

September 15, 2022

Dealership Rating
Employee Rating

Rich and Joe are the best! Helped me to get 9 vehicles this year and still counting. More

by US CHAMPION
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

Print
Sep 20, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating
Employee Rating

Richard Jacobsen was really helpful and I appreciate the low pressure atmosphere of this dealership. More

by Lennasemail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Sep 15, 2022

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating
Employee Rating

First class organization from top to the bottom. Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen More

by earl.evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

Print
Sep 15, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating
Employee Rating

Staff and service were awesome. Would recommend to others. Location just of route 53 makes gettn to dealership easily More

by rjo1460
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

Print
Sep 09, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating
Employee Rating

Great people! Great service dept. will return for all my auto needs.! Richie is great! More

by Marezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva , Anthony Seamans

Print
Sep 09, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

September 01, 2022

Dealership Rating
Employee Rating

They have a great costumer service and excellent management. They will be answered any questions that you have in mind. I will recommend to everyone. More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco , Alma Olvera, Anthony Seamans

Print
Sep 06, 2022

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

August 31, 2022

Dealership Rating
Employee Rating

Dealership team were very good at working towards a payment plan that will be within my budget More

by rjo1460
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

Print
Aug 31, 2022

rjo1460 responded

Rich the sales person and his Manager Jose did every effort to meet my financial requirements to make purchase

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