Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen | Page 28

Sales Professional

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
355 Reviews

Richie is #1...just ask him!

Dealership Experience

42 yrs, 5 mos

Industry Experience

42 yrs, 4 mos

5.0

355 Reviews

Write a Review

355 Reviews of Rich Jacobsen

September 15, 2022

Dealership Rating
Employee Rating

Rich and Joe are the best! Helped me to get 9 vehicles this year and still counting. More

by US CHAMPION
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

Sep 20, 2022

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating
Employee Rating

Richard Jacobsen was really helpful and I appreciate the low pressure atmosphere of this dealership. More

by Lennasemail
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

September 12, 2022

Dealership Rating
Employee Rating

First class organization from top to the bottom. Sales staff very friendly and helpful. Will recommend them. Jose Guiterrez and Rich Jacobsen More

by earl.evans
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

Sep 15, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating
Employee Rating

Staff and service were awesome. Would recommend to others. Location just of route 53 makes gettn to dealership easily More

by rjo1460
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Joe Baez

Sep 09, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

September 06, 2022

Dealership Rating
Employee Rating

Great people! Great service dept. will return for all my auto needs.! Richie is great! More

by Marezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Victor Villanueva , Anthony Seamans

Sep 09, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

September 01, 2022

Dealership Rating
Employee Rating

They have a great costumer service and excellent management. They will be answered any questions that you have in mind. I will recommend to everyone. More

by Nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Vasco , Alma Olvera, Anthony Seamans

Sep 06, 2022

Arlington Heights Ford responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Arlington Heights Ford Team

August 31, 2022

Dealership Rating
Employee Rating

Dealership team were very good at working towards a payment plan that will be within my budget More

by rjo1460
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

Aug 31, 2022

rjo1460 responded

Rich the sales person and his Manager Jose did every effort to meet my financial requirements to make purchase

August 31, 2022

Dealership Rating
Employee Rating

I received excellent service from the sales agent Rich Jacobsen and the sales manager Jose Gutierrez. They were able to bring the vehicle to my home for a test drive which was topnotch service. I would re More

by jsm1182
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez , Frank White

Sep 06, 2022

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating
Employee Rating

Great service from Richard J. after set my appointment with Alma O. Fast and great decision with an used Ford Escape ! More

by juacamil7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 01, 2022

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

August 30, 2022

Dealership Rating
Employee Rating

Great experience. Came back for my 2nd car! Shopped around for a new car on a lot, no better selection than here! More

by Jamesleparski
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Baez

Sep 02, 2022

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, The Arlington Heights Ford Team

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