Rich Jacobsen
Rich Jacobsen at Arlington Heights Ford

Rich Jacobsen

Sales Pro

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
322 Reviews

Richie is #1...just ask him!

Dealership Experience

41 yrs, 9 mos

Industry Experience

41 yrs, 8 mos

5.0

322 Reviews

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322 Reviews of Rich Jacobsen

October 08, 2025

Dealership Rating
Employee Rating

Excellent customer service, especially from Richard, our sales expert, and Mark, the financial manager. They took the time with us and answered all our questions. We believe this location offers comparable More

by jwong25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Burklow

Oct 08, 2025

Arlington Heights Ford responded

Thank you for sharing your experience at Arlington Heights Ford. We appreciate the recommendation and are glad our team met your expectations.

October 08, 2025

Dealership Rating
Employee Rating

Richard helped us through purchasing an awesome car for a great deal. Helped us out a lot and looking forward to working with him again. Ty More

by Apammer33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 12, 2025

Arlington Heights Ford responded

We're glad you had a smooth car buying experience with our team at Arlington Heights Ford. Wishing you many great miles in your new ride.

October 06, 2025

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Employee Rating

rich jacobsen sold me a bronco and can’t be happier thanks rich very much More

by brianna.loftus0831
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Oct 12, 2025

Arlington Heights Ford responded

We're happy to hear you are pleased with your Bronco and our team's service at Arlington Heights Ford. Thank you for sharing your positive experience. Wishing you many great drives ahead.

October 03, 2025

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Employee Rating

Arlington Heights Ford is a great place to do business. Richard and the entire team were of great assistance in finalizing the deal. More

by olha0330
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Sanchez

Oct 03, 2025

Arlington Heights Ford responded

Thank you for your kind words. We're glad to know our team was able to assist you effectively at Arlington Heights Ford.

September 30, 2025

Dealership Rating
Employee Rating

Tim was very helpful and let me go on an overnight test drive to show the family More

by Kstank32
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Sep 30, 2025

Arlington Heights Ford responded

We’re happy to hear you had a great experience with our team. Thank you for choosing Arlington Heights Ford.

September 29, 2025

Dealership Rating
Employee Rating

Bought Mach E Premium. Smooth experience. Helped us get the right price that fits our budget. Both the Manager, Jose, and Sales person, Richard, helped find the right car a More

by Sabz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Gutierrez

Oct 05, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford for your Mach E Premium. Our team is pleased to provide a smooth experience that fits your needs and budget. Enjoy the new ride!

September 23, 2025

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Employee Rating

Rich was incredible. Took great care of me did whatever he could to make me comfortable and got me a nice deal on the car I wanted. The whole team was fantastic! More

by chelsearuiz1394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Victor Martinez, Mark Burklow

Sep 23, 2025

Arlington Heights Ford responded

We're grateful for your kind words about our team at Arlington Heights Ford. We're pleased you felt comfortable and found the right car.

September 18, 2025

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Employee Rating

Rich helped us get a new explorer thank you we will be back for service More

by jjandruby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 18, 2025

Arlington Heights Ford responded

We're glad our team could assist with your new Ford Explorer. Thank you for choosing Arlington Heights Ford.

September 07, 2025

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Employee Rating

Rich helped us get a second bronco thankyou rich and we will refer customers again More

by andrewbuell1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2025

Arlington Heights Ford responded

We appreciate your continued trust in us and for recommending Arlington Heights Ford. It's great to hear our team was able to help you with your second Bronco. Wishing you good times ahead with it.

September 03, 2025

Dealership Rating
Employee Rating

Rich helped us buy a second Bronco in a week. He was great! We love our Fords. More

by piper9700
Recommend Dealer
Yes
Sep 03, 2025

Arlington Heights Ford responded

Thank you for choosing Arlington Heights Ford. We're pleased to know our team was able to assist with your Bronco purchases. Enjoy both of your new rides!

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