Rich Konold
Rich Konold at Sapaugh GM Country

Rich Konold | Page 23

Cadillac Specialist

Sapaugh GM Country

1435 McNutt Street
Herculaneum, MO 63048

Contact Me
5.0
236 Reviews

I served in the US Army from 1980 to 1984 and two more years in the Army Reserve. I attended St. Louis Community College and earned an Associates Degree, sold cars for Metro Chrysler Centre from 1994 to 2007 and then Glendale Chrysler Jeep and Dodge from 2007 to 2010. Made the big switch to General Motors in May of 2010 when I accepted a sales position here at Sapaugh GM Country. My interests include my grandchildren, Scanner Enthusiast, dogs and I am an Amateur Radio Operator holding an Advanced Class License - My call sign is KG0ZM. I am also a member of the Masonic Fraternity.

Dealership Experience

16 yrs, 6 mos

Industry Experience

32 yrs, 9 mos

5.0

236 Reviews

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236 Reviews of Rich Konold

February 11, 2018

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Employee Rating

GOOD FEELING We have purchased several vehicles in the past years from Sapaugh Motors and we always receive great service and the home town attention from the whol More

by shawn1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 12, 2018

Sapaugh GM Country responded

Thank you so much for the wonderful review of your experience at Sapaugh Motors. Rich is one of the best at his career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers. Thanks again for your loyalty and business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 10, 2018

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Best purchasing experience EVER We went in, looking for a car for our son and ended up leaving with one for us too! Everyone was polite and courteous but Rich Konold’s professionalis More

by Maryscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Clemens

Feb 12, 2018

Sapaugh GM Country responded

Thank you so much for the great review of your experience at our dealership and especially with Rich. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 07, 2018

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Best Car Buying Experience - EVER! Rich knows cars - no other way to put it. Very informative and patient with us. He guided us thru several models and was very patient with my hundred More

by Geno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Clemens, Dave Walker , Ed in finance

Feb 08, 2018

Sapaugh GM Country responded

Geno, thank you for reviewing your time spent at Sapaugh Motors. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with us was enjoyable! Rick is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. I'll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Warm regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

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Sales and service Have been dealing with Sapaugh for many years best dealership and service I have dealt with. Always deal with salesman Rich Konolb always has the righ More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2018

Sapaugh GM Country responded

Chip, thank you for your loyalty to our dealership and for taking the time to write this review. Rich's sales excellence is always consistent, and I'm glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. We look forward to seeing you in the future. Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

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Awesome experience I highly recommend buying your next vehicle from sappaugh. Make sure you ask for Rich Konold, he made our buying experience a pleasure. He's very kno More

by Darwin Stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2018

Sapaugh GM Country responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We appreciate Rich as well as the rest of our staff I'm are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. Thank you again! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

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cadillac xt5 purchase purchased another vehicle from rich, he has always been very helpful and has a great command of all the vehicles options etc, this time it was f More

by Ken H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2018

Sapaugh GM Country responded

Ken, thank you for taking the time to share your feedback! Rich is a great asset and we appreciate all he does and I'm so happy to hear he always provides you with 5 Star service! Please come back and see us again in the future with anything else you might need. Take care! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 05, 2018

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Amazing Experience This is our 2nd vehicle we have purchased from Rick Konold. He makes buying a vehicle a stress free wonderful experience. He listened to every detail More

by nicole m marcum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 07, 2018

Sapaugh GM Country responded

Thank you for providing us with feedback regarding your recent visit, Nicole! Our team works hard to keep our customers coming back to Sapaugh Motors and its great to hear of your continued business. Rich is wholly devoted to the success of our guests experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new purchase! Best regards, Joe Clemens-General Manager, Jclemens@sapaugh.com, 636-399-5304

February 19, 2017

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Rich and Ed Thanks to Rich and Ed. What a great experience for me and my wife. Honest, to the point, and no pressure. Thanks again we'll be back for a traverse. More

by Moore
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed in finance

Feb 21, 2017

Sapaugh GM Country responded

What an enjoyable review to read, Moore! It is reassuring to know Rich and Ed provided you and your wife with a pressure-free and great shopping experience. Sapaugh Motors's primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I'm happy to hear you left our dealership feeling confident about your purchase. Don't hesitate to call or stop in should you have any questions. Best regards, Joe Clemens-General Manager, jclem62@aol.com, 636-399-5304

November 08, 2012

Dealership Rating

I've been dealing with Sapaugh for over 25 years. I've have-never had a problem with the service at Sapaugh are any other department . I have-recommend Sapaugh to many of my friends and I will continue More

by Carol Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Clemens , Joe Clemens

May 16, 2012

Dealership Rating

Rich and Matt were great folks to work with... Great Job! Dearlership was very clean and everybody that worked there was very nice and helpful More

by scoch4917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Kaltenbronn

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