Rich Metcalf | Page 6

Had to take my car in for service and I'm always worried when taking my car to the dealer but my service advisor Mark Castleman was awesome, to say the least. He assured me everything would be done right a when taking my car to the dealer but my service advisor Mark Castleman was awesome, to say the least. He assured me everything would be done right and if still under warranty he let me know before he did the work. He called to tell me everything as under warranty and had my vehicle ready in just a couple of hours. Thank you Mark for everything you are awesome. More

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Our sales person was wonderful, the tech was superbly helpful, the manager made our process smooth and the finance rep was efficient helpful, the manager made our process smooth and the finance rep was efficient More

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Couldn’t recommend Larry Miller Hyundai enough. I had been car shopping for a couple weeks and getting the usual gross dealer antics. I knew the car I wanted and what price. They gave it to me wi I had been car shopping for a couple weeks and getting the usual gross dealer antics. I knew the car I wanted and what price. They gave it to me with zero haggle for the cost I wanted (actually $250 less). Jorden Smart was my salesman, and I couldn’t speak higher of our interaction. Zero pressure, or uncomfortable sales tactics. He even drove to pick me up 45 minutes (1.5 hours round trip). Financing was transparent and extremely quick. I was in and out in less than 2 hours. If you want a Hyundai, go see Jorden! More

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All the personal was very nice and helpful. I really appreciate it. I’m very happy with my new vehicle. Thank you I really appreciate it. I’m very happy with my new vehicle. Thank you More

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Amazing customer service . So happy with my experience. Would recommend to family and friends with out a doubt So happy with my experience. Would recommend to family and friends with out a doubt More

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I purchased a new 2023 Santa Cruz and had the best experience of my life. The salesman "JD" went over all the features and where they were, then the sales manage "Coach" made the purchase very appeali experience of my life. The salesman "JD" went over all the features and where they were, then the sales manage "Coach" made the purchase very appealing and then I had a great experience with "Kaitlyn" who took us out to the vehicle and went thru all the interior controls and how to use them, then went outside and did the same thing on all the options. I want to thank whoever came up with this idea mostly Larry Miller for letting this happen. This is a long time coming and very much appreciated, Instead of going home and trying how everything works .Thank you Miller Hyundai. I can't forget the financial man "Jeff" who was very thorough and explained everything. Just an outstanding effort by all .My wife and I want to thank everyone at Miller Hyundai and will spread the experience. Once again thanks to JD, Coach, Kaitlyn, and Jeff we love the Cruz. Have a quality day. Frank and Jean Lancisi (~..~) More

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Hands-down this is one of the best buying experiences I have had. Might I also add that Alex was a true professional despite my objections along the way of not coming in until price is changed. He worked h have had. Might I also add that Alex was a true professional despite my objections along the way of not coming in until price is changed. He worked hard for the cell. Everyone was very professional and very courteous. More

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This is my 3rd vehicle from LMH and each experience has made me want to come back. Alex was truly a joy to work with. He really knows the vehicles and took his time to explain everything on my new car. made me want to come back. Alex was truly a joy to work with. He really knows the vehicles and took his time to explain everything on my new car. I will definitely refer other friends/family to Alex! Thanks LMH for a great experience! More

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Even though I hate shopping for a car, I must say, this is the best experience we’ve ever experienced. Logan helped with the purchase of our new car. His boss “ Coach” Metcalf, Nick and the young guy( so is the best experience we’ve ever experienced. Logan helped with the purchase of our new car. His boss “ Coach” Metcalf, Nick and the young guy( sorry don’t have his name) who helped me understand the different devices on our new car. We are pleased with our new car and the employees at Larry Miller on Bell Road in Peoria. Vikki and Larry Young More

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First off I hate going to car dealerships. Ok that being said WHAT AN AWESOME EXPERIENCE WE HAD AT LARRY MILLER HYUNDAI. Our sales person Logan Smith was absolutely amazing. Logan was beyond p Ok that being said WHAT AN AWESOME EXPERIENCE WE HAD AT LARRY MILLER HYUNDAI. Our sales person Logan Smith was absolutely amazing. Logan was beyond patient as my wife had him out test driving several vehicles and he sat and explained every feature and she was amazed. Then comes in the sales manager Rich Metcalf with just had two questions. What are you looking to get on your trade in? And where do you need to be on the new vehicle? I don’t even think he was gone five minutes and he came back with an offer we could not say no to. Absolute amazing no haggle no up sale or dealer add ons to be aware of. Just straight forward pricing without the B.S. I can tell you this Logan and Rich you will see us again. Thank You both Tim & Tammy. P.S. Happy wife happy life and she is happy.. More

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